Lana Beauty Supply

+1 718-399-3160

1317 Fulton St, Brooklyn, NY 11216 United States of America

Open Today: -

Quick Facts About Lana Beauty Supply

Lana Beauty Supply has several strengths and weaknesses based on the comments provided.

One of the strengths of Lana Beauty Supply is its clean environment. Customers appreciate the cleanliness of the store, which enhances the shopping experience. A clean environment can make customers feel more comfortable and confident in the products they are purchasing.

Another strength mentioned in the comments is the reasonable prices for products. This is especially important for customers who are looking for affordable options. Finding a cheap wig and lip gloss at a reasonable price can be seen as a positive aspect of Lana Beauty Supply.

However, one weakness mentioned is the overpricing of some wigs. Customers feel that they are being charged more if they use their card, which can be frustrating for customers who prefer to pay with cards. This practice could potentially drive away customers who do not want to pay extra for the convenience of using a card.

Another weakness highlighted in the comments is the lack of knowledge of the staff about the products. It is important for any establishment, especially a beauty supply store, to have knowledgeable staff who can provide accurate information about the products. Customers expect the staff to be able to recommend suitable substitutes if needed. The lack of product knowledge can be seen as a weakness that might deter some customers from returning.

There is also a comment expressing confusion about the store's opening hours. This suggests a potential weakness in communication, as the store was listed as open, but was actually closed. Inconsistency in store hours can lead to frustration and inconvenience for customers.

On the other hand, the comments also highlight several strengths of the store. One customer mentions that Lana Beauty Supply has a great variety of hair products in a small space, which is seen as impressive. The staff is described as cool, knowledgeable, and non-stressful, which creates a positive shopping experience. Customers appreciate being able to browse and decide without feeling pressured.

Additionally, there are positive comments about the overall experience at Lana Beauty Supply. Customers mention that they have been going to the store for a long time and always find what they need. This loyalty and consistent satisfaction indicate a strength in customer service and product availability.

A final strength mentioned is the helpful and nice staff at Lana Beauty Supply. Customers appreciate the staff's knowledge and willingness to assist. The fact that a customer was given a sample suggests a level of customer care and generosity that is valued by patrons. Furthermore, offering discounts to licensed professionals is seen as a positive aspect of the store, as it shows support for professionals in the industry.

In conclusion, Lana Beauty Supply has several strengths and weaknesses. The strengths include a clean environment, reasonable prices, a wide variety of products in a small space, cool and knowledgeable staff, and loyalty from long-time customers. However, weaknesses include overpricing of some products, lack of product knowledge among staff, inconsistencies in store hours, and potential issues with communication. By addressing these weaknesses, Lana Beauty Supply can further improve its overall customer satisfaction and success.

Best TL Reviews

Come shop here for your hair supplies etc clean environment

Found a cheO wig and all my lip gloss at a reasonable price

Some of the wigs are over priced you get charged more if you use your card

I visited on yesterday ,the persons who were working weren't knowledgeable of the products ,that I find annoying, every one in any establishment should know the products and must be able to recommend a substitute if possible.

Por que dice abierto la tienda llegas y esta cerrado

My fave for the area. I’m still not sure how they get such a great variety of hair in such a cost space. Cool staff , knowledgeable , non stressful (aka they let you decide without staring you down) I like em.

This is a great place. I been going here for a long time. You can always find what you need. I will always come again.

Great store with a huge selection of merchandise. Staff are helpful, knowledgeable and nice, unlike many other beauty supply stores! I was even given a sample. And they offer a discount to (licensed) professionals.