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Uppercuts Barbershop

+1 706-650-9338
4059 Jimmie Dyess Pkwy, Augusta, GA 30909 United States of America
Open Today: Closed

Quick Facts About Uppercuts Barbershop

Uppercuts Barbershop seems to have a mix of strengths and weaknesses based on the comments provided. In terms of strengths, the barbers seem to be skilled and talented. The comment mentions that the barber, Johnathan, has good skills. Another comment praises the female barber for her skill and excellent customer service. This indicates that the barbers at Uppercuts have the ability to provide quality haircuts and styling services.
Furthermore, the comment about the shop's owner, Don, suggests that the barbershop has a welcoming and inclusive atmosphere. Customers feel like they are part of a family when they visit. This is an important aspect of a barbershop experience, as it creates a sense of community and fosters customer loyalty.
The comments also mention good conversation and music in the shop. This suggests that the barbershop has a pleasant and enjoyable ambiance, adding to the overall experience for customers. In addition, the comment praising Max for his excellent cut and tape highlights the barbers' ability to listen to customers' preferences and deliver according to their requests.
On the other hand, there are some weaknesses mentioned in the comments as well. One major issue seems to be inconsistent customer service. One comment mentions an unfortunate experience with poor customer service, where the barber had a bad mood and took it out on the customer. This lack of professionalism and attitude problem can significantly impact the customer's overall experience.
Another weakness highlighted in the comments is favoritism towards regular customers. Those who do not come often are not treated with the same decency as regulars. This can create a divide in the customer base and make new or infrequent customers feel unwelcome. Comments mentioning ego, attitudes, and selfishness among the barbers suggest a potential lack of teamwork and unity within the shop.
In terms of the haircut itself, there are some concerns raised. One customer mentions that their hair was not cut well, and they had to come back to get it reshaped. This indicates a lack of attention to detail or inconsistency in the quality of haircuts provided.
Another comment mentions rushing and a negative attitude when the customer asked for a mirror. This speaks to the need for better customer service skills and a more professional approach. A barbershop should always prioritize creating a positive and comfortable experience for customers.
In conclusion, Uppercuts Barbershop has strengths in terms of skilled barbers, a welcoming atmosphere, and an enjoyable ambiance. However, there are weaknesses that need to be addressed, particularly in terms of customer service, consistency in haircuts, and favoritism towards regular customers. By addressing these issues, Uppercuts Barbershop can improve the overall experience for all customers and potentially attract new ones.


Best TL Reviews

This was our second visit and it was an unfortunate one. Our first visit was waaay better than this one and maybe it was an off day (which is understandable). Johnathan has the skills ???????? but the customer service is lacking (well today it was).
There is a lot of favoritism and it's towards those who regularly come whereas those who don't come often, aren't treated with the same decency as others.
If you, as the barber, are in a bad mood, it should not get taken out on the customer and or the people they bring with them. Whereas those who are regular, are greeted with a whole different vibe than those who may not come often.
This is where communication is key regardless of whether or not a customer is new or old and this is also why people cannot come together because there's ego, attitudes and selfishness involved. Your customer (s) could very well be millionaires, investors, contractors etc. ????????
If you as a barber feel that a look or a service is better than another, VOICE that suggestion-this is how relationships are built.
Making slick comments, when you are being met with respect and understanding, is unnecessary and very rude.
I went to the same barber a male and he had a huge attitude.
I guess he was having a off day?
He didn't cut my hair good at all and I came back for him to reshape what he should have done the first time.
Then he rushing me telling me hurry up time is ???????? money. He had a attitude when I asked for a mirror ????.
This guy has really good barber ???? skills and I cannot judge him completely on one day.
But regardless you have to be professional at all times in business. I will change barber's based on this experience.
There was a female barber I was noticing her work she seemed very skilled and her customer service and attitude is much better.
So I was nervous going because I'm a female without her husband, so I'm awkward by myself. But the vibe in that place was CRAZY! Jay hooked me all the way up. He had me looking so good! My cut was so feminine and fit my style so well. Music was nice. Good conversations. No wonder my hubby likes this place ????????????????????????
Such an amazing and talented group of men! They gladly took us in as walk-ins and did two haircuts on my boys and did a straight shave on Dad! They treat you like family. And they take pride in their work! We will be customers for life! ❤️
A true barbershop experience. Good conversation, music, and professionalism. The shop's owner and master barber, Don, makes everyone feel welcome... you're not just a customer... you're family here.
The three other barbers in the shop are just as skilled as Don. There's no "bad chair" in this shop. Low fades, longer styles, shaves, and razor line-ups as well; they can do it all. I highly recommend Uppercuts.
Excellent experience. Lanesha was the person who cut my hair & beard today, she did an excellent job!
Maxwell "Max Max" did an excellent job. Went to another Barbershop a week ago, trying to find a new Barber, and ended up at Uppercuts. Mad Max was on point, listened to what I wanted, and gave me an excellent cut and tape
If i could give a thousand star rating this place would have it. The best barbershop experience I've had in a very long time. If you're looking for not only a good cut but quality service, this is the place to visit. Once you get a cut from Max I promise you'll be back!

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Uppercuts Barbershop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 08:00 AM - 06:00 PM
Wednesday 08:00 AM - 06:00 PM
Thursday 08:00 AM - 06:00 PM
Friday 08:00 AM - 06:00 PM
Saturday 08:00 AM - 06:00 PM
Sunday Closed

How to go there

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