Day Spa Nails

+1 910-506-4455

896 US-401, Laurinburg, NC 28352 United States of America

Open Today: -

Quick Facts About Day Spa Nails

Day Spa Nails has received a mix of positive and negative reviews from customers. It is important to analyze both the strengths and weaknesses based on the comments provided.

Strengths: 1. Nice environment: Customers have praised the salon for providing a pleasant and relaxing atmosphere. This indicates that the salon has put effort into creating a comfortable space for their customers.

2. Attentive employees: Several customers have mentioned that the employees at Day Spa Nails are attentive and provide good customer service. This is important in ensuring that customers feel valued and well taken care of during their visit.

3. Professional and nice people: One customer commended the staff for being professional and having excellent English skills. This indicates that the salon hires competent and friendly employees, which can contribute to a positive customer experience.

4. Reasonable prices: A customer mentioned that the prices at Day Spa Nails were reasonable compared to other nearby salons. This is a strength as it can attract customers who are looking for quality services at affordable prices.

5. Fast service: A customer mentioned that their nail technician was fast and efficient, meeting their request for a quick appointment during their lunch break. This suggests that the salon can provide efficient service for customers who are on a tight schedule.

Weaknesses: 1. Inconsistent quality: One customer mentioned that they were not completely happy with the service and had issues with their cuticles being cut too deeply. This indicates that there may be inconsistencies in the skills and training of the nail technicians at Day Spa Nails, leading to varying levels of customer satisfaction.

2. Overcharging: Another customer expressed dissatisfaction with being overcharged, despite being a loyal customer for over four years. This suggests a lack of transparency and consistency in pricing, which can lead to customer dissatisfaction and loss of trust.

3. Unprofessional behavior: One customer complained about feeling uncomfortable and singled out based on their body size. This indicates unprofessional behavior from the salon staff and can create a negative experience for customers.

4. Poor execution of customer preferences: A customer mentioned that their nails were not done as requested, with the technician disregarding their desired nail shape and length. Additionally, the polish application was streaky, suggesting a lack of attention to detail and quality control.

Based on the comments provided, it is clear that Day Spa Nails has both strengths and weaknesses. The strengths include a nice environment, attentive employees, professionalism, reasonable prices, and fast service. However, there are weaknesses such as inconsistent quality, overcharging, unprofessional behavior, and poor execution of customer preferences. These weaknesses need to be addressed in order to improve customer satisfaction and attract repeat customers.

Best TL Reviews

First time going in, on a friend’s recommendation. Nice environment, attentive employees. Even though I paid I’m not 100% happy. “I wouldn’t have paid for..” is not something I know how to do. It’s Monday night, got them done Saturday evening and my cuticles still hurt from the cuts. They also already look like they need filled. Probably because I moved due to cuticle pain but all of them look like that. I’m trying to find a consistent new place and I will give it one more try, with a different tech, before looking elsewhere. (Pics with arrows show cuticle cuts)

Will over charge you. I go every two weeks and pay $40 for dip set. Today I was charged $75 for dip set and charge of color on toes. The tech told me if I have color change on my toes with the dip set that it will be $50, only reason I did decide to change color on toes. After I checked out and noticed he change me $75 he going to say the prices change. I’m a loyal customer for over 4+ years, Not the first time they over charged me.Will not be going back

I don't even wanna give them one star..... they not even professional and they will make you feel uncomfortable....me and another lady was waiting to get our feet done the woman sat in front of me that man's side next to her she looked at me she whispered something he had her to get up she did not want to work on my feet with me being a heavy set woman

Very professional and nice people. Not being funny, but their English is superb. They took their time and if it was wrong, they fixed it without complaint. Relaxed atmosphere. Definitely going back and prices were very reasonable considering the awesome job they do. (The SNS powder nail technique)

Love it I always go week days when there is not a lot of people,more of the time I waited on as soon as I walk in

Butchered my nails, didn't do a single thing I wanted to them, asked for stiletto and got almond, wanted them longer and he disregarded that, the polish was very streaky and he was more concerned with getting me out the door than he was with quality work. it's sad, I used to love going here.

My nails looked amazing! Everyone was nice. It was my first time coming here and I was amazed at how awesome my nails look. I will definitely be returning!

I have only been here twice, once for acrylic tips then a fill in (walk in both times). First time I only had to wait 10-15 minutes to be seated and second time didn’t have to wait at all. Can’t remember her name (very pretty, young female, lots of tattoos) did an amazing job, extremely fast per my request as I was on my lunch break& had to get back to work. During my return visit a couple weeks later for a fill in, Joe was my nail tech and let me tell you, JOE IS THE BOMB. Even though they started getting really busy while he was working on my nails, He continued to take the extra time to be very thorough, neat, & precise (I wasn’t in a rush this time)!! He made sure my nails were exactly what I wanted & that I was completely satisfied before getting out of his chair! I will be making all of my future appointments with Joe from now on. Highly recommend this nail salon! Not to mention, the prices were cheaper here than the other nearby salons I’ve used.