Quick Facts About Superior Cuts
Superior Cuts is a salon that has received mixed reviews based on the comments provided. In order to analyze its strengths and weaknesses, let's break down the comments and evaluate each aspect.
One of the biggest strength seems to be the friendliness and personability of the stylists. Multiple comments mention the staff being nice, super friendly, and great with customers. These qualities can create a comfortable and welcoming atmosphere for clients, making them more likely to return and recommend the salon to others.
Another apparent strength is the pricing. Some comments mention that the salon provides a great cut and service for a reasonable price. This affordability can attract customers who are looking for a cost-effective option without compromising on quality.
In terms of expertise, while there are some positive comments about the stylists, there are also instances where the desired outcome was not achieved. Clients mentioned receiving incorrect hair colors or not getting the desired look. These instances can be seen as weaknesses, as the salon failed to meet the expectations of the customers, leading to disappointment and frustration. This indicates a lack of consistency and attention to detail, which are crucial for a successful salon.
One comment mentions the damaging nature of the services received at Superior Cuts. If a customer's hair is severely damaged due to the salon's use of excessive bleach and dye, it reflects a weakness in their technique and approach to hair care. A salon should prioritize the health and well-being of their clients' hair, offering appropriate treatments and products to minimize damage.
Reliability and punctuality also seem to be areas of weakness for Superior Cuts. One comment mentions the salon being closed despite having a scheduled appointment, while another customer was left waiting without any explanation or communication regarding the delay. This lack of professionalism can lead to frustration and loss of trust in the salon's ability to provide consistent service.
On the other hand, Superior Cuts receives positive feedback for its stylists' expertise in working with curly hair. Customers with curly hair express satisfaction with their haircuts, indicating that the salon has stylists who are knowledgeable and skilled in handling specific hair types. This specialization can be seen as a strength, as it attracts clients with specific hair needs who struggle to find suitable stylists elsewhere.
Finally, the salon receives praise for the transformational results achieved by one of its stylists, Carl. Despite initial reservations about his age, customers were pleasantly surprised by his expertise and ability to deliver the desired haircut. This positive experience creates a loyal customer base, as evidenced by the customer's intent to return.
In summary, Superior Cuts has strengths such as friendly and personable staff, affordable pricing, expertise in working with curly hair, and stylists who can deliver transformative results. However, there are also weaknesses, including inconsistent outcomes, damage to hair, lack of reliability and punctuality, and failure to meet customer expectations. These weaknesses can undermine the overall customer experience and reputation of the salon. Improvement in these areas could lead to a more positive and reliable salon experience for customers.
Best TL Reviews
Scheduled an appt. At 2:15 on a Friday and no one was there the whole shop was closed. Very upsetting as I am need of a haircut and was looking forward to getting one.
Even though the stylist was very friendly and personable, I'm not quite sure what happened. I went in to get a deep red and ended up with a bronzy orange then went back and somehow it turned to a mermaid pink. Within 3 washing it was back to blonde with a hint of pastel pink. Not sure if it was expired product or the filler added without washing out between bleaching and coloring. I spent $250 (including a $50 tip) between the two visits and I did not get what I asked for. Though yes I was happy momentarily but for the price I paid to get a professional look not a whimsical look........I'm not happy to say the least. I'll also post a picture of the reference look the outcome of both visits and how my hair looks now that I spent an additional $30+ for artic fox home dye. And let those speak for themselves. Also even with home dye I still didnt get it quite the way I wanted it but still have plenty of product to fix in the future. Also with how much bleach and dye was used the first time and second time my hair was severely damaged and I had to get a deep conditioning treatment just to get my hair so I could put my fingers through it.
I've been in town for a couple of months now and I've been to superior cuts twice. Both times I've had great friendly service from both stylists that cut my hair. I will definitely continue going here as long as I have hair on my head ????. Thank you!
Super nice staff and the cut was amazing for a great price, everything was great!
If you have curly hair and you’re tired of having your hair butchered, make an appointment with Carl. In 31 years he is one of only 2 people who have cut my hair properly. My curls look perfect. He’s also GREAT with kids! He somehow manages to cut my daughter’s hair perfectly while she’s squirming and moving her head around.
Carl is great- he keeps us coming back! Janet is great too! They have Sojourn protect which means they support local and that’s awesome. It’s nice having a salon I can take my family to on short notice.
Called and made a appointment Friday night for Monday at 5:15. Showed up early at 5 and all the lights where off. I sat in my car till 5:15 and then I called, no one picked up and went to voicemail 4 times. Sat there for an additional 30 minutes and no one showed up. Could have called or put a sign up on the door to explain why no one was there.
I’ll be honest, when I realized that a large man who looked about my dad’s age would be my stylist, I was nervous. But my hair needed serious help, so I went with it. Turns out, he knows his stuff!! He made sure the haircut turned out exactly how I wanted it. He had great suggestions that transformed it from a thick, Hermione Granger mess to a sleek vintage bob. Thank you Carl! I’ll be back again.
Superior Cuts Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 11:00 AM - 06:00 PM |
| Wednesday | 11:00 AM - 06:00 PM |
| Thursday | 11:00 AM - 06:00 PM |
| Friday | 11:00 AM - 06:00 PM |
| Saturday | 11:00 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
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