Cool Nails

+1 954-524-3590

1563 S Federal Hwy, Fort Lauderdale, FL 33316 United States of America

Open Today: -

Quick Facts About Cool Nails

Cool Nails Place has several strengths based on the comments provided. One of the strongest aspects of the salon is its friendly and welcoming staff. Customers mention that the staff members are nice, friendly, and make an effort to remember repeat clients. This creates a positive and comfortable environment for customers, making them feel valued and appreciated.

Another strength of Cool Nails Place is the quality of their services. Many customers comment on the amazing job the salon does in providing nail services. The salon is particularly praised for their full sets with gel polish. Customers mention that their nails are healthy, strong, and grow well after getting them done at Cool Nails Place. This indicates a high level of expertise and skill from the salon's technicians.

The salon also receives positive feedback for its cleanliness. Customers mention that the facility is clean and well-maintained. This is an important aspect for any nail salon, as cleanliness is directly related to customer comfort and safety. A clean facility creates a professional and hygienic environment for customers.

Cool Nails Place also receives praise for its timeliness and flexibility in accommodating both walk-ins and appointments. Customers mention that they usually make appointments and the salon is always on time. Additionally, the salon tries their best to accommodate walk-ins as quickly as possible. This highlights the salon's efficiency and dedication to providing timely services to customers.

Price is another strength of Cool Nails Place as customers mention that the salon is reasonably priced. This is an important factor for many customers when choosing a nail salon, and Cool Nails Place provides great value for the quality of service they offer. Customers appreciate the combination of affordable prices and great service.

Despite these strengths, there are a few weaknesses that can be identified from the comments. One weakness is the negative customer service experience mentioned by one customer. This customer felt ignored and unattended by the front desk staff, leading to a negative overall experience. Customer service is a crucial aspect of any business, and an unsatisfactory encounter can negatively impact the reputation of the salon.

Another weakness that can be observed is the occasional wait time mentioned by a couple of customers. While some wait time is expected, it is important for the salon to manage and minimize wait times to ensure customer satisfaction. Long wait times can be frustrating for customers, especially if they have made an appointment.

In conclusion, Cool Nails Place has several strengths including friendly and welcoming staff, high-quality services, cleanliness, timeliness, and affordable prices. These factors contribute to positive customer experiences and indicate a well-run salon. However, it is important for the salon to address the issues with customer service and manage wait times to address the mentioned weaknesses and continue providing excellent service to its customers.

Best TL Reviews

I’ve been coming here since 2015 and this place is by far my favorite nail salon ever. They are so friendly and always remembers me when I come in. I always get a full set with gel polish and they always do an amazing job! The picture with the glitter accent nail is my most favorite set i’ve got but I love them all. I usually make an appoint and they are always on time and from what I’ve seen, they always try their best to take walk-ins as fast as possible. Best people ever.

Walk in and appointments accepted. Nice staff and clean facility. They did a great job, I'm obsessed with my nails!

First time coming here and will be coming back again. I haven’t been to the nail salon in a while and I knew it was time for me to get it done. So I went to this place right near where my husband got his hair done. Awesome service and staff!!!

Unfortunately I didn’t even get to the part of getting my nails done. The front desk lady said just wait for a few minutes. I waited over 15 minutes and she basically just wrote me off, horrible customer service. She didn’t even smile once so really brings a negative vibe to the whole shop. I walked out after trying countless times to get her attention.

Good customer service and everyone very friendly. Enjoyed my services here and will be returning, also Thi is awesome and does great job

Good service! My friend Rachel is a regular and introduced/invited me and I really enjoy my experience here I only wish it was closer to my living area. I’m sure I’ll return with Rachel in the future. Thanks for very good service. I appreciate it.

Great price and great service

They are very reasonably priced and are very reliable. I did have a bit of a wait my last two visits but this is S FL so a bit of a wait is expected. Give them a try.

Ive been coming here for about 3 years now. My nails are healthy, strong and growing. Always an amazing experience. Love this salon.