Quick Facts About Excellent Inn & Suites
Strengths:
1. Newly renovated rooms: Multiple comments mention that the rooms at Excellent Inn & Suites have been newly remodeled. This is a major strength as it suggests that the hotel is taking steps to improve its facilities and provide a comfortable and modern experience for guests.
2. Comfort and safety: One comment emphasizes feeling comfortable and safe while staying at the hotel. This is important for guests as it indicates that Excellent Inn & Suites prioritizes the well-being and satisfaction of their visitors.
3. Good service: Several comments mention the good service received at the hotel. This is a significant strength as friendly and helpful staff can greatly enhance the overall guest experience.
4. Cleanliness: Multiple comments highlight the cleanliness of the rooms. This is crucial as cleanliness is a fundamental expectation of any accommodation establishment and can significantly impact guest satisfaction.
5. Value for money: One comment mentions that the hotel is "pretty good for the money." This suggests that Excellent Inn & Suites provides affordable accommodation that meets or exceeds guests' expectations.
6. Breakfast: One comment appreciates the breakfast at the hotel, specifically mentioning grits, eggs, waffles, and coffee. A good breakfast offering can be a major strength as it provides convenience and value to guests.
Weaknesses:
1. Outdated appearance: One comment mentions that the hotel looks "in die Jahre gekommen" (translated as "outdated"). This can be seen as a weakness, as an outdated appearance could give potential guests a negative first impression and deter them from choosing Excellent Inn & Suites.
2. Environmental concerns: One comment suggests that the hotel should replace plastic items with paper or ceramic ones at breakfast to improve its environmental friendliness. This is a valid concern as many travelers are increasingly conscious of sustainable practices, and a failure to address these concerns may impact the hotel's reputation and guest satisfaction.
3. Hygiene issues: One comment reports encountering bugs in the beds and on the mattress pad. This is a significant weakness as it raises concerns about the cleanliness and maintenance standards of the hotel. Hygiene issues can greatly impact the guest experience and lead to negative reviews and loss of business.
4. Limited breakfast variety: One comment mentions that the breakfast has "poca variedad" (translated as "little variety"). While breakfast is appreciated by this guest, a lack of variety can be seen as a weakness, as many guests expect a wide range of options to choose from to suit their preferences and dietary restrictions.
5. Run-down appearance: One comment mentions that the hotel is "a little run down in some ways." This suggests that the property may have areas or amenities that are in need of repair or improvement. A run-down appearance can negatively impact the perception of the hotel's overall quality and may dissuade potential guests.
Overall, Excellent Inn & Suites has strengths in terms of newly renovated rooms, comfort, safety, good service, cleanliness, value for money, and breakfast. However, the weaknesses of an outdated appearance, environmental concerns, hygiene issues, limited breakfast variety, and run-down appearance should be addressed to enhance the overall guest experience and improve the hotel's reputation.
Best TL Reviews
Sehr in die Jahre gekommen, unsauber
These newly renovated rooms are amazing! I felt so comfortable and safe. This hotel is a must stay and would recommend to anyone who is visiting Natchez or is a local looking to “get away”. The jacuzzi room is a must!
Newly remodeled rooms. Def recommend. Was in Natchez on work business, stayed at the Days Inn week before, tried this one the following week when I returned. Worth the stay.
Everything was great. Very good Service and clean modern room.
The two stats reduction is for the environmental bad concept at breakfast. Please change the plastic to paper or ceramic.
Un hotel genial para pasar unos días. Aunque por fuera parece un poco cutre las habitaciones están totalmente reformadas, huelen genial y edtán muy limpias, el desayuno también está bien, poca variedad pero de todo un poco. Lo unico malo que no había secador en la habitación pero por lo demás totalmente recomendado.
Pretty good for the money! Excellent service and the room was neatly painted and decorated. All light bulbs worked and had no problems with appliances or plumbing. The covers and furniture in my non-smoking room smelled fresh and clean. I was well supplied with towels and things I needed. Definitely a stay worth the money!
Not sure where the reviews are coming from! Both of our beds had bugs when I pulled the sheets back. We also pulled the sheets completely off and there were more on the mattress pad. Called the office and the guy was very nice came to look & offered another room but we declined. Unfortunately I'm unable to add the pictures to this post!
I'm writing this whole eating a hearty breakfast of grits, eggs, waffles ace coffee. Needless to say the breakfast is great. The room was also excellent. The Non smoking option was fresh, clean, and perfect for our overnight stay. I'd personally rate this place as a 3.5 star, not a 2. The only reason i didn't rate a 5 star was that it's a little run down in since ways, but none that truly matter. It looks like they're improving piece by piece. I'd certainly stay again.
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