Quick Facts About Glady's Beauty Salon
Glady's Beauty Salon has received mixed feedback from customers, with both positive and negative experiences shared. Analyzing these comments can help identify the strengths and weaknesses of the salon.
Starting with the strengths, one customer mentioned that a hairdresser named Rossy provided excellent service and was kind to their children. This indicates that the salon has skilled and friendly staff members who can meet the needs of customers. Another positive comment highlighted the affordability of the nail services, suggesting that Glady's Beauty Salon offers competitive prices.
Additionally, two customers praised the overall service and professionalism of the salon. They mentioned that the work done by the stylists was thorough and well-executed, indicating that the salon has talented professionals who can deliver high-quality results. This positive feedback showcases the salon's ability to provide satisfactory services to customers.
On the other hand, the weaknesses of Glady's Beauty Salon can be identified based on negative comments. One customer had a horrible experience, describing the hairdresser as rude and not following their instructions. This highlights a lack of customer service and communication skills from certain staff members within the salon. The stylist's behavior of blaming the customer and not apologizing or showing gratitude after the service further emphasizes this weakness.
Another customer mentioned that the stylist did a poor job with their haircut, leaving it crooked and uneven. This indicates that the salon may have inconsistent skill levels among their staff members. The lack of attention to detail and the customer's negative emotional response, including crying, also reflect poorly on the salon.
Furthermore, hygiene concerns were raised by a customer who noted that none of the staff members were wearing masks, and there was no hand sanitizer in sight. This shows a disregard for customer safety and health, which could potentially harm the reputation of the salon. It is essential for a salon to prioritize cleanliness and hygiene, especially in the current context of the COVID-19 pandemic.
Another weakness that emerged from the comments was the lack of acknowledgement and attention given to certain customers. One customer mentioned feeling ignored and unacknowledged while waiting for their turn. This signifies a lack of professionalism and customer-centric approach, which can leave customers feeling unimportant and undervalued.
In conclusion, Glady's Beauty Salon has strengths such as skilled and friendly staff members, positive customer feedback on specific services, and affordable prices. However, weaknesses include poor customer service, inconsistent skill levels among staff members, hygiene concerns, and a lack of attentiveness towards certain customers. Addressing these weaknesses can help the salon improve its overall customer experience and reputation.
Best TL Reviews
Horrible experience.
Lady who cut my hair was rude and basically did what she wanted with my hair. I asked for a simple medium length bob haircut and she gave me a v-cut. The layers I asked for were so choppy (she tried blaming it on my highlights - which I don’t have) and just horrible. Then she right away began to curl it and parted my hair in a way I never do. I then asked her to leave it parted down the middle and I just wanted it straightened. The roots were still curly and she halfassed the straightening too.
Upon paying her, she didn’t even say thank you or have a nice day. All she said was “I received the payment.” She literally went to go sit down before I could even get up from the chair.
Once I got home, I noticed the length in the back was a lot longer than what I asked and it’s when I noticed she gave me a v-cut. I went back and asked for someone else to fix it. It looks better but still something I am not proud to walk around with!
First and last time I go there. Oh yeah, none of them wear a mask. No hand sanitizer in sight.
There's a girl named Rossy, she is an amazing and kind person, I like the way she treated my children and the way she did their haircut. I really recommend her for any haircut you need ☝️????️
I’m a light skin Mexican and I walked into this salon I wasn’t acknowledged at all I sat in the waiting area for 15 min a man walked in and the woman at the front told the man is Spanish come in sit down when one of the hairdressers was done she said what do you need I said a hair cut the lady in the front chair doing nails told the hair dresser the man has been waiting that’s when the lady finally acknowledge me to let me know he had come in earlier someone will be with you in a minute. I wasn’t upset that he was going first I was upset that I wasn’t acknowledge at all until I was being told to wait
Did my nails good super affordable price for everything!! Coming back again!
El chico que me iso el corte muy vien . Me vine feliz con mi corte tal como lo kise
Muy buen servicio ???? ???? y trabajos muy profecionales felicidades ???? ????
My hair came out horrible. She first straighten my hair poorly then started to use a clipper machine to cut my hair. She left my hair crooked and my inner layer hair is shorter than my outer layer hair. I’ve been crying for so long.
Doesn’t even deserve one star. Went in and the lady (lupita) was in a rush and left one side of my hair longer than the other side. She charged me $20 and now I’m back trying to get it fixed.
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