Aveda Hair & Beauty

+1 504-368-2078

3624 General De Gaulle Dr, New Orleans, LA 70114 United States of America

Open Today: -

Quick Facts About Aveda Hair & Beauty

Aveda Hair & Beauty place has received a mix of positive and negative comments, highlighting both strengths and weaknesses. In order to analyze these comments and provide a comprehensive assessment, we will break down the strengths and weaknesses accordingly.

Strengths: 1. Friendly and helpful staff: Multiple comments mention that the employees at Aveda Hair & Beauty place are funny, nice, and helpful. This indicates that the staff prioritizes customer service and aims to create a positive and welcoming atmosphere.

2. Extended operating hours: One comment mentions that Aveda Hair & Beauty place stays open later than other places. This is a significant strength as it caters to individuals who may have limited availability to visit during regular business hours.

3. Positive online presence: Two commenters mention Aveda Hair & Beauty place on their social media accounts, indicating that the salon has built a strong online presence and a following amongst their customers.

Weaknesses: 1. Limited variety of products: One comment mentions that Aveda Hair & Beauty place does not have a lot of products available. This suggests a potential weakness in terms of product selection, as customers might prefer having a wider range to choose from.

2. Poor customer service and accountability: According to one reviewer, Aveda Hair & Beauty place sells broken items and does not take responsibility for them. The reviewer also mentions that the employees, particularly the owner, are rude. This points to a significant weakness, as poor customer service and accountability can harm the reputation of the salon.

3. Inconvenient parking: A reviewer mentions that parking is inconvenient at Aveda Hair & Beauty place. This can be an inconvenience for customers, especially if they have to search for parking or park far away from the salon.

4. Lack of product options: Another comment highlights that there are not many options available at Aveda Hair & Beauty place. This weakness could deter customers who are looking for a wide variety of products to choose from.

Based on these comments, it is clear that Aveda Hair & Beauty place has strengths in terms of friendly and helpful staff, extended operating hours, and positive online presence. However, it also has weaknesses in terms of limited variety of products, poor customer service and accountability, inconvenient parking, and a lack of product options.

In order to address these weaknesses and capitalize on their strengths, Aveda Hair & Beauty place could consider the following actions:

1. Expand product options: By diversifying their product offerings, Aveda Hair & Beauty place can appeal to a wider range of customers and enhance their shopping experience.

2. Improve customer service and accountability: It is crucial for the salon to address customer concerns promptly and take responsibility for any issues. By focusing on providing excellent customer service, Aveda Hair & Beauty place can build trust and loyalty among its customers.

3. Address parking concerns: Aveda Hair & Beauty place should explore options to make parking more convenient for customers. This could include offering designated parking spaces or providing clear instructions on where to park.

4. Capitalize on positive reviews and online presence: Since they have positive reviews and a strong online presence, Aveda Hair & Beauty place should continue to engage with their customers on social media and share customer testimonials to reinforce their strengths and attract new customers.

In conclusion, Aveda Hair & Beauty place has both strengths and weaknesses. While they have friendly and helpful staff, extended operating hours, and positive reviews, they also face concerns regarding a limited variety of products, poor customer service and accountability, inconvenient parking, and a lack of options. By addressing these weaknesses and capitalizing on their strengths, Aveda Hair & Beauty place can enhance their reputation, attract new customers, and improve overall customer satisfaction.

Best TL Reviews

The people who work there are so funny! they are very helpful! I love that they stay open later than others. I just wish they had more variety of braiding hair.

IG @tjonesbroker

FB Tyesha Notjustanybody Jones

Post Loc Chop ????

DO NOT......shop here. They sell broken items then when u call them about it u get 10 different lies. They don't take responsibility and most of all the women the owner hiers to work there are some of the rudest people u will every meet. Go to Master beauty. They nicer have and have a bigger and better selection and they are a little cheaper. Im done with these fools. I pray these community cancel them.

Love the workers there the young guys are so nice theyre almost like fsmily the ONLY HAIR STORE I GO 2

Don't have a lot of products, parking is inconvenient and I had to wait about 5 minutes to be checked out due to the guy being on his phone. There was no apologies for the wait, entitlement at its best.

Small and I'm glad they have allowed the blk young ladies to run the store bcuz the others(men,dont know their nationality)had terrible attitudes and that's why I stopped going. Only went tonight bcuz they're the only ones that are open that late.

Very helpful and the lady is such a sweetheart with helping and recommending items.

Very small and has slim choosings, not a lot of options.