Quick Facts About Cute Nails
Cute Nails has received a mix of positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the salon, it is important to analyze these comments and identify recurring themes.
Starting with the negative comments, there are a number of issues raised by customers. One customer had a particularly bad experience, expressing dissatisfaction with the nail technician's behavior and the quality of the service. The customer felt that the technician was rude and inattentive, spending time on their phone instead of focusing on the customer. They also felt that the service was rushed, with the full set and gel polish taking only 23 minutes to complete. The customer noticed that the technician did not properly care for their cuticles, neglected to rinse their hands, and failed to provide any lotion or moisturization at the end. As a result, the customer felt that their nails did not look good and vowed to never return to the salon.
Another negative comment mentioned a lack of attention to detail during a manicure. The customer had to clean out their nails and wipe off excess lotion after leaving the salon. They also mentioned an awkwardness with the staff and witnessed a walk-in customer being denied service for unclear reasons. While the customer did not have a terrible experience, they were not satisfied and would not recommend the salon.
On the positive side, some customers had good experiences at Cute Nails. One customer praised the technician for doing a good job on their full set French tip. Another commented on the compliments they receive whenever they get their nails done at the salon. These positive comments suggest that some customers are pleased with the final results of their visits to Cute Nails.
Other positive comments highlight the cleanliness of the salon and the friendly staff. One customer mentioned that the salon had a beautiful interior and was well-decorated. They were happy with the service they received and expressed their intention to return. Another customer appreciated the reasonable prices, the accommodating staff, and the ability to get a design they requested without extra charges. Additionally, a customer who had a mani/pedi as a walk-in expressed satisfaction with the short wait time and the overall service.
Analyzing these comments, we can identify several strengths and weaknesses of Cute Nails.
One strength is the ability to attract customers with their reasonable prices and the quality of the nail sets. Based on the positive comments, some customers feel that they provide good value for the money. The salon also seems to prioritize cleanliness, as multiple customers mentioned the clean and well-decorated interior.
Another strength is the friendliness of the staff. Customers appreciate the pleasant demeanor of some of the technicians and the accommodating nature of their service.
However, there are several weaknesses that need to be addressed. The negative comments indicate issues with the professionalism and attention to detail of some technicians. Customers complained of rushed service, neglect and poor care for cuticles, and a lack of proper finishing touches such as rinsing hands and applying lotion. There was also mention of inconsistency when changing technicians, resulting in one hand looking significantly different from the other. These issues reflect poorly on the overall quality of the service provided.
Furthermore, the awkwardness and inconsistency in handling walk-in customers mentioned in the comments also raise concerns about the salon's ability to provide a seamless and consistent experience for customers.
In conclusion, despite receiving some positive feedback for reasonable prices and good final results, Cute Nails has several weaknesses that need to be addressed. The salon should focus on improving the professionalism and attention to detail of their technicians and ensure a consistent experience for all customers. Taking steps to address these weaknesses will help Cute Nails enhance their reputation and attract and retain more satisfied customers.
Best TL Reviews
I would give it less than one star if i could!!! The worst nail experience and custumer service ever! I got my nails done there yesterday. Called to make an appt for 2pm for a full set. Got that with gel polish today which should already be a good sell.I made an appointment, so didn’t just walk in. In total this full set with gel polish took 23 minutes. That’s absurd and a good job could not have been done in that amount of time. First of all he was on his phone the first few minutes and did not talk hardly at all. His demeanor was very rude and unpleasant. He did not touch my cuticles or do any kind of manicure with this which I would have paid for (I obviously needed one). Polish is not covering the entire nail on the edges and he did not have me rinse my hands after filling, just painted the gel over the rough areas. He was very rough with pushing my hands around. He also did not do lotion or anything at the end. Just did a very poor and careless job on a full set of acrylics and gel paint and sent me on my way.. in 23 mins, with dry hands and awful cuticles. They do not look good and I will have to get these done again elsewhere ( so like tomorrow). Which i am not pleased with. I will be reviewing you all on all sites and platforms I can find, with pictures included, & will be taking my business elsewhere.
I love my visit today. The male tech did a pretty good job with my full set French tip!
I love coming here for a Mani and pedi. I always get compliments on my nails when I get them done here.
Beautiful salon.clean and nice decoration.
I’m happy what I got I will definitely going back again ????????????
You got better options! All things considered it was definitely a close salon to go, and the the interior looks amazing! The staff were interesting to say the least though. My tech had to be called in, and was overall pleasant, however there was definitely an awkwardness. Additionally I did see that they denied a customer a walk-in because apparently she needed an appointment? (But no one else did? I don’t know if it was because she had a kid with her.) Also it didn’t really feel like there was a lot of work put into my pedicure. I still had to come home, clean out my nails, and had to wipe off some of the lotion left on my legs. I’m being very kind about this review cause overall it wasn’t terrible. Just definitely not recommending this place anytime soon.
I live cute nails they always come through with my sets, which I love so much!10/10 recommend and prices are amazing.
Everyone was very nice. The price was reasonable. I wanted a design I saw on Pinterest and she didn't complain or charge me a ton extra. The shop is also very clean. I got a mani/pedi and only waited a few minutes as a walk in. Great service.
Switched technicians in the middle of my mani, and made one hand look different than the other. I complained and they started all over again, so after the wait time and waiting for them to redo everything I was there for almost two hours for a polish change not even a pedicure. Will not be coming back
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Cute Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Thursday | 09:00 AM - 07:00 PM |
|---|---|
| Monday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Tuesday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
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