Quick Facts About Dale's Auto Parts & Salvage
Dale's Auto Parts & Salvage place demonstrates several strengths based on the comments left by customers. One of the most prominent strengths is their reasonable prices. Multiple customers have mentioned that they were pleasantly surprised by the affordability of the parts and services offered by Dale's. This is an important strength in the competitive auto parts industry, as customers are always looking for the best deals.
Another strength of Dale's is their exceptional customer service. Customers have consistently mentioned that the staff at Dale's goes above and beyond to be friendly, knowledgeable, and helpful. The staff's willingness to assist customers and provide information about the parts contributes to a positive overall experience. Additionally, their promptness in responding to inquiries and phone calls has been mentioned, which is another aspect of their strong customer service.
The presence of knowledgeable staff is yet another strength of Dale's. Customers appreciate that the staff is well-informed about different vehicles and parts, enabling them to provide accurate and helpful assistance. This knowledge is crucial in the auto parts industry, as customers often rely on the expertise of the staff to find the correct parts for their vehicles.
Dale's also demonstrates strength in their ability to source uncommon or hard-to-find parts. Several customers have mentioned that even if Dale's does not currently have the desired part in stock, they will make an effort to locate it for the customer. This shows a commitment to customer satisfaction and a willingness to go the extra mile.
The ability to rebuild steering columns is another significant strength mentioned in the comments. Customers who needed this service for their vehicles were impressed with the quality of the work performed by Dale's. This indicates that the business has skilled technicians who can provide specialized services, adding value to their offerings.
In terms of weaknesses, only one negative comment was mentioned. A customer expressed frustration about driving a long distance to find that the desired part was not available. While this could be a one-off incident, it serves as a reminder that inventory management and accurate stock information are crucial to avoid disappointing customers.
In summary, Dale's Auto Parts & Salvage place has numerous strengths. These include reasonable prices, exceptional customer service, knowledgeable staff, the ability to source uncommon parts, and specialized services such as rebuilding steering columns. These strengths contribute to a positive customer experience and make Dale's a recommended choice for those in need of auto parts and salvage services. Nonetheless, it is important for the business to address any inventory management issues to avoid disappointing customers.
Best TL Reviews
You might not expect much from going to an Auto Parts Salvage, but it was very surprising how reasonably priced and friendly they are.
In this day and age when you think good customer service is like "rocket science," it's not like that for everyone because Dales AP&S went over and above. The customer service was stellar! Notwithstanding, cordial customers with good attitudes easily notice the reciprocated respect, and are very much appreciated.
If you happen to be looking for a part for your vehicle or know of someone who is, I would definitely check with these guys first and recommend them!
Very friendly staff who are knowledgeable and go above and beyond to help. I found the parts I needed for my 95 Dodge Ram and very pleased with the fair prices. I definitely will return if I need more parts. Highly recommend.
VERY GOOD!!!! Out of at least 20 places i called they were the only ones who called me back and were EXTREMELY helpful. Fair prices and they even pull the parts off to avoid damage. Wind up finding more parts i needed upon arrival.
Not a long ride for nothing ??????? YEP SURE WAS !!! That one place that tells you they have what you need for sure & when you drive an HR to get it and pull up, walk all the way out to see NO ITS NOT HERE ?????? WHAT A WASTE OF TIME, ENERGY & A SERVICE ??? KNOW YOUR BUSINESS.. Terrible way to be treated ..
Didn't have what I was looking for but Chris went out of his way to find a place that did. A++ service!
I have a 95 Ford Bronco with 283000 miles on it. About 6 months ago the steering started hanging up and catching while turning. It was getting so bad I was getting worried about driving my only vehicle. After making many phone calls and going around to different shops. I did a google search and Dale's Auto Parts & Salvage came up so I gave them a call, I was told that they rebuild steering columns. I made an appointment to drop off one day and pick up the next day. When I picked up my Bronco I could not beleive that the steering was so smooth just like it did when I bought it 17 years ago. Thank You, CHRIS and JACK for all your hard work. You guys will be my first phone call from now on.
Thanks,
Joel Sinclair
Good ppl work here. Dale has good prices and if he doesn't have the party you need on hand he'll try to get it for you.
one of the few old school salvage yards left.you can still roam the yard and the prices are great.either u pull or they pull.
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