Quick Facts About Salon Trilogy
Strengths:
1. Skilled and knowledgeable stylists: Multiple reviewers mention the expertise and skill of the stylists at Salon Trilogy. They are praised for their ability to understand what the clients want and deliver excellent results. The stylists take the time to explain different techniques and provide recommendations for at-home styling.
2. Friendly and welcoming staff: Reviewers consistently mention the friendly and welcoming atmosphere at Salon Trilogy. The staff members are described as kind, warm, and attentive. The owner of the salon personally checks in with customers and ensures their satisfaction.
3. Consistency in quality: Multiple clients have been going to Salon Trilogy for several years, which suggests that the salon consistently delivers high-quality service. They praise their regular stylists for consistently providing great cuts and colors, indicating that the salon maintains consistent standards.
4. Specialization in curly hair: One reviewer specifically mentions the stylist's expertise in cutting and styling curly hair. This indicates that Salon Trilogy has stylists who are well-versed in working with curly hair, which can be challenging to cut and style.
5. Excellent customer service: Several reviewers mention the attentive and patient customer service provided by the staff. They appreciate the staff's willingness to accommodate scheduling needs and make clients feel comfortable during their appointments.
Weaknesses:
1. Lack of variety in stylist mentions: While there are positive comments about specific stylists, some reviewers do not mention a particular stylist, making it unclear if there is a consistent level of quality across all stylists at Salon Trilogy. It would be beneficial to have more diverse mentions of stylists to ensure that the quality is consistent throughout the salon.
2. Limited information on additional services: The comments focus primarily on haircuts, colors, and highlights. There is no mention of other services such as styling, treatments, or special occasion services, making it unclear if Salon Trilogy offers a comprehensive range of services beyond basic hair care.
3. Limited timeframe covered: The comments only span a relatively short timeframe, ranging from March 2022 to the present. While the positive feedback during this period is promising, a longer timeframe of customer reviews would provide a more comprehensive understanding of the salon's strengths and weaknesses.
4. Lack of negative reviews: While all the comments provided are positive, it is important to note that they represent a limited sample of customer experiences. It would be beneficial to have a more balanced representation of customer feedback, including any potential negative experiences, to understand the salon's weaknesses better.
In conclusion, Salon Trilogy demonstrates several strengths based on the comments provided. The salon's stylists are highly skilled and knowledgeable, creating a welcoming and friendly atmosphere for clients. The salon appears to maintain consistent quality, with long-standing clients praising their regular stylists. The staff provides excellent customer service, ensuring clients' needs are met. However, the comments have some limitations, including a lack of diversity in stylist mentions, limited information on additional services offered, and a relatively short timeframe of feedback. A more comprehensive range of customer reviews, including potential negative experiences, would offer a more robust assessment of Salon Trilogy's strengths and weaknesses.
Best TL Reviews
This was my first time at the salon. I seen Dani and let me tell you I am absolutely in LOVE with my hair. I have not had my hair done in almost a year because the last time I had my hair colored it was awful. I had no clue what to do. I thought I was going to have to start from scratch but Dani was like I got you. I have had so many compliments since. I finally feel great about myself again. Thank you so much Dani I will definitely be back.
Stacy P.
i got my hair done the other day and i’m so happy i went here to do it! Marsha did my hair. I didn’t really know much about how I wanted my hair but she helped me figure it out and recommended some techniques for styling my hair at home. I definitely will be coming back!
This was my first time in the salon. I went to Missy for a color correction. She took her time and she put a lot effort and care into her work. What a difference when she finished. It looks great. Very friendly staff and I enjoyed my appointment. I would absolutely recommend Missy. And I’ll be going back again.
Salon Trilogy has been my go-to salon for almost 6 yrs. Whether it’s a color touch up, a more involved color or a cut, Nikki is the best! If you’re looking for a salon with great staff and a wonderful stylist, visit Salon Trilogy and ask for Nikki!
Went yesterday for a touch up of my highlights. Been seeing Lexy for 6 years now and she is absolutely amazing. I walked out feeling amazing and my hair looks so good every single time. I can not recommend Lexy enough!
Susan was wonderful and did a great job!!!
Thank you so much
I am a relatively new client and have been going to Trilogy since March 2022. Marsha is my stylist and she is PHENOMENAL. She listens to what you want and does it all while explaining why you can or shouldn't do something. She is super concerned about the health of your hair and really knows what she's doing with very curly hair which can be tricky to cut. Recently, I started taking my mother to have her hair done with Marsha and she says no one cuts her hair like Marsha. Staff is welcoming and friendly and do everything to make sure you're comfortable.
I have been having my hair styled by Danielle Mendez at Salon Trilogy for many many years. The service is of high quality. Everyone there is kind and warm. One feels welcome when there. Lisa, the owner always rounds on the customers asking how everything is and if there is anything they need. Meg at the reception desk is always willing and patient to ensure can schedule an appointment that works with customers availability. Of course, my stylist Danielle is the best! She takes the time to learn what her clients like and want for their hair. She knows exactly what I like after all these years. I never have a bad cut or color. Salon Trilogy is my go place to ensure I look the best I can. I highly recommend having all of your hair needs addressed here.
Salon Trilogy Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 09:00 PM |
| Wednesday | 10:00 AM - 09:00 PM |
| Thursday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
Places