Lucchesi's Restaurant

+1 724-684-9889

372 Donner Ave, Monessen, PA 15062 United States of America

Open Today: Closed

Quick Facts About Lucchesi's Restaurant

Lucchesi's Restaurant is a place that has received both positive and negative comments from customers. In order to understand the strengths and weaknesses of the restaurant, let's analyze the comments provided.

Starting with the positive comments, one customer mentioned that they had lived near the restaurant for five years and had just recently discovered it. This indicates that even though the restaurant may not have a prominent marketing strategy, it has managed to develop a loyal customer base over time. The customer also praised the appetizers, the main dishes, and the dessert they had. This suggests that the restaurant's food quality and taste are exceptional.

Another positive comment highlights the ambiance and atmosphere of the restaurant. The low lighting, candles, and cozy atmosphere create an intimate and pleasant environment for customers. This indicates that the restaurant puts effort into creating a comfortable and welcoming setting.

Additionally, positive remarks were made about the staff. One customer specifically mentioned a waitress named Toni and praised her patience and professionalism. This suggests that the staff at Lucchesi's Restaurant is attentive, knowledgeable, and capable of providing exceptional service to customers. Furthermore, another customer mentioned that the staff is always wonderful, emphasizing their consistency in providing great service.

Moving on to the negative comments, one customer expressed their disappointment with the restaurant and stated that they will never go back. They mentioned that the food was overrated and that they were surprised by the restaurant's longevity in the industry. However, this comment does not provide specific details about the quality of the food or the reasons for their dissatisfaction, so it is difficult to fully understand the issue.

Another negative comment mentioned that the restaurant had horrific customer service. The customer claimed that their order was completely messed up and the staff did not apologize or attempt to rectify the situation promptly. This comment highlights a potential weakness in the restaurant's ability to handle mistakes and provide satisfactory customer service.

Lastly, a negative comment mentioned that the restaurant's atmosphere was negatively impacted by drunk and loud patrons, including the owner. This indicates that sometimes the ambiance of the restaurant may be compromised by disruptive behavior from customers or the management.

In conclusion, based on the comments provided, Lucchesi's Restaurant has several strengths. These include the exceptional quality and taste of their food, the cozy and intimate atmosphere, and the attentive and friendly staff. However, there are also potential weaknesses, such as instances of subpar customer service, disruptive behavior from customers or the management, and a lack of effective marketing to attract new customers. Overall, Lucchesi's Restaurant seems to have a dedicated customer base that appreciates their food and ambiance, but improvements may be needed in certain areas to ensure consistent customer satisfaction.

Best TL Reviews

We’ve lived two miles away from Lucchesi’s for five years and just recently heard about them. We went tonight for our five year anniversary and we were not disappointed. We had the Garlic Shrimp appetizer and it was amazing. I got the Lobster Romano and my husband got the Filet Mignon. Both were absolutely wonderful. We got the cannoli to go for dessert. YUM. Like other have said, it’s not cheap, but you definitely get what you pay for. We will absolutely be back again! Thank you, Lucchesi’s, for a wonderful anniversary dinner.

It was THE Worst Experience of my life. I will Never go back there again. You want a good time and Great food go to Kodiak Restuarant. you'll be treated better and the food was Fantastic at 1/4 the price.

Lucchesi's is over rated, and how the hell they've been in business for so long is mind boggling.

Cinclair

Went here with my husband to celebrate our anniversary. The food was phenomenal and they make a great margarita. My husband made fun of me for ordering a margarita. But it was good. The atmosphere is great as well with low lighting and candles. It is sorta fancy place but is still down to health giving off a sorta home like vibe. I highly recommend this restaurant.

A very pleasant surprise. Toni the waitress was very patient with us. My wife and I ordered things we have never tried before and we weren't disappointed. Toni had taken the time to explain and even make corrections to what we wanted. She is a true professional.

We felt very at home there.

Delicious Mafalda Appetizer, Veal Romano, and Steak Diane, warm Cream Brûlée for desert. Cozy atmosphere and the server Tony Lynn was so friendly and helpful, she really makes us feel at home. We highly recommend Lucchesi’s!

Staff is always wonderful, food is great, coffee is delicious!

If you enjoy an expensive dinner with a loved one while other patrons, including the owner get obnoxiously drunk and loud and the food is mediocre at best, then this is the place for you. Will not go back.

Absolutely horrific customer service. Completely screwed up our order never apologized and tried to make us wait a half hour to see if it would even be possible to fix it. Will never go back do NOT recommend.