Quick Facts About Ocean Nails Spa
Ocean Nails Spa has received mixed reviews from customers, indicating both strengths and weaknesses. In order to analyze these comments in detail, let's break down the strengths and weaknesses of the spa.
Strengths:
1. Customer service: Several customers have praised the staff for their friendliness and attentiveness. They have mentioned that the employees are respectful, kind, and caring. The prompt service and efficiency of the staff contribute to a positive customer experience.
2. Skillful technicians: Many customers have commended the skill and knowledge of the technicians at Ocean Nails Spa. They have mentioned that the workers are knowledgeable about their skills and provide excellent services. This expertise is crucial in ensuring customer satisfaction.
3. Comfortable and calming environment: Customers have appreciated the comfortable and calming atmosphere of the spa. They have mentioned that the spa music in the background adds to the peaceful ambience. A relaxing environment is essential for a spa as it enhances the overall experience for customers.
4. Wide range of services: The spa offers a variety of services, including nail treatments, gel polish, dip powder manicures, and pedicures. This range of services allows customers to choose the treatments that best suit their needs and preferences.
5. Competitive pricing: Several customers have mentioned that the prices at Ocean Nails Spa are reasonable. The affordability of the services offered is a significant strength as it attracts budget-conscious customers.
Weaknesses:
1. Durability of nail services: One customer reported that their nails started popping off only a few days after getting them done. This suggests that the durability of the nail services at Ocean Nails Spa might be a weakness. The spa should ensure that their treatments are long-lasting and meet the expectations of their customers.
2. Inconsistency in service quality: While many customers have praised the technicians for their skill and service, there have been no comments about the consistency of the service quality. This indicates the possibility of inconsistency in service provision, which can be a weakness. Ensuring consistent quality across all services is essential for customer satisfaction and loyalty.
3. Limited feedback on other services: The majority of comments focus on nail services, specifically manicures and pedicures. There is limited feedback on other services offered by Ocean Nails Spa, such as massages or facials. This lack of feedback suggests that the spa may not have as strong a reputation for these additional services, which could be a potential weakness.
4. Lack of customization options: Customers have mentioned that they show pictures of what they want, but there is no specific mention of customization options or consultations with technicians. Offering customization options allows customers to have uniquely tailored services, and the lack of this may limit the overall experience for some customers.
In conclusion, Ocean Nails Spa has several strengths, including excellent customer service, skilled technicians, a comfortable environment, a wide range of services, and reasonable pricing. However, some weaknesses exist, such as issues with the durability of the nail services, potential inconsistency in service quality, limited feedback on additional services, and a lack of customization options. These weaknesses should be addressed in order to improve customer satisfaction and loyalty.
Best TL Reviews
I got my nails done there about a week and a half ago when I was visiting Ohio from Oklahoma. My nails started popping off about 2 days ago I called and asked how long these nails should last they said about 3 weeks before they need filling then I told him my nails were starting to pop off and then the story changed too well is depending on your nails well I've had nails like this before and they've had lasted me without a filling four to six weeks without popping off I'm very disappointed that my nails popped off so soon and now I'm going to go spend more money to get them redone.
My mother and I went in as walk-ins. It was also our first time going there. Every one was very nice and and did an amazing job. My mother got a pedicure with gel polish and a dip powder Manicure. My mother is very picky but absolutely loved her nails and feet. I got the deluxe pedicure and was extremely happy with the girl who did it. They were gentle and did a great job. We will be going there every month from now on!
I absolutely love this place, the prices are decent & it’s a very comfortable setting. The owner does my nails & toes everytime I go in she never disappoints. Also they always have kdramas playing so if you love those shows this is the place for you. 10/10 definitely recommend!
Very good experience, I will return. Iesha was very pleasant and tended to me immediately. She is always on top of things and gets the job done, was very pleased with her service. My pedicure looks great. Thank you.
The environment of this shop is everything . The prices are descent & I felt at peace because of the spa music in the background .today Faith did my pedicure. Was very patience . I felt comfortable Also. Did a great job & I would definitely come back .
I absolutely LOVE every thing about Ocean Nails!! With my busy schedule I always make an appointment and never have to wait more then 5min. They are all respectful, kind, and attentive. They know how to treat their clients, by texting us $5.00 off coupons, raffling off tv’s, etx. They care about their clients and it shows. I never walk out of there unhappy! Love my nails and toes every visit! And Amy Rocks!!❤️
I’ve been going to Ocean Nail Spa for a few months now and I love it there. The owners are so sufficient and caring. They really cater to your needs while you are there. The workers are very pleasant and knowledgeable about their skills. The atmosphere is very calming!
ABSOLUTELY LOVE this place!! The service is always GREAT clear down to the water that’s offered to me as soon as I sit down in the chair! I show tammai a picture of what I’m wanting and she NEVER disappoints from the design to the shape!! Definitely recommend everyone check them out!
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Ocean Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 05:00 PM |
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| Tuesday | 10:00 AM - 03:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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Location
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