Quick Facts About Olivia's Hair Styling
Strengths:
1. Professionalism: Many customers mentioned how professional the staff at Olivia's Hair Styling place were. They praised their knowledge and expertise in hairstyling.
2. Customer service: The entire staff was described as nice and friendly, always greeting customers with a smile and offering them something to drink. This shows a commitment to providing a positive and comfortable experience for customers.
3. Skills and expertise: Customers specifically mentioned Vicky and Martin as excellent hairstylists who delivered the desired results. They emphasized that they were knowledgeable and skilled in their craft.
4. Beautiful salon: The physical appearance of the salon was praised by customers. They mentioned that it was a beautiful place to have their hair done and had a welcoming and familiar atmosphere.
Weaknesses:
1. Lengthy appointment time: One customer mentioned that their appointment lasted the whole day, from 11:30 am to 4 pm. This suggests that the salon may have scheduling or time management issues, which can be frustrating for customers.
2. Unsatisfactory results: One customer expressed dissatisfaction with the results of their hair coloring. They mentioned that their hair looked darker and was damaged after the appointment. This indicates a potential weakness in the hairstylist's ability to meet customer expectations and ensure hair health.
3. Lack of communication: The same customer mentioned that the hairstylist did not listen to their instructions properly. They wanted a balayage and a straight hair cut but did not receive the desired outcome. This suggests a need for improved communication and understanding between the stylist and the customer.
4. Overcharging: The dissatisfied customer also felt that they were overcharged for the services provided. This highlights a potential weakness in pricing transparency and customer satisfaction.
In conclusion, Olivia's Hair Styling place has strengths in terms of professionalism, customer service, skills, and the physical appearance of the salon. However, weaknesses include lengthy appointment times, unsatisfactory results, lack of communication, and potential issues with overcharging. It is important for the salon to address these weaknesses in order to maintain and improve customer satisfaction.
Best TL Reviews
A mi me impresionó lo profesional que son todos y cada uno de ellos, ademas de simpre recibirte con una sonrisa, siempre te ofrecen algo de tomar, pero lo más importante tu cabello lo dejan impresionantemente hermoso con muy buenos productos. Porfavor visiten este lugar.
Vicky was my hairstylist & I absolutely loved her. She was so nice & knowledgeable. I told her exactly what I wanted and she delivered. My hair looks so cute. Best haircut I have gotten in a long time. I will be coming back with her! The entire staff is so nice. I definitely recommend this place!
Beautiful place to have my hair done with a Great people.very familiar and kind????
My original appointment was at 11:30am and asked to come in a 1hr before and I was ok with that, I ended leaving by 4pm I was there the whole day and to get the results I got not cool it's very frustrating and upsetting paying for something that you're not satisfied and at the end your hair is damaged!!! I went in looking to get my hair done lighter, I showed her pictures of how I wanted my hair she said yes she can do it gave me a price I agreed and instead the results were the opposite!!!My hair looks darker, not satisfied with the results i went in again at it was for the worst she said removing the toner she used before will lighten up my hair and it didn't! My hair is now completly damaged I went in to waist more for nothing! Also, my original appointment was at 11:30am and asked to come in a 1hr before and I was ok with that, I ended leaving by 4pm I was there the whole day and to get the results I got not cool it's very frustrating and upsetting paying for something that you're not satisfied and at the end your hair is damaged!!!
I was referred by my neighbors daughter. I really enjoy this place. Customer service is amazing and the work is on point. I had never been to a salon for hair coloring and the staff made My worries disappear. I recommend this place to everyone. I would give it 10 stars ????
GOOD JOB EVERYONE
Worst place ever, my experience was the worst being there from 9am to 12:40pm on 4/16/22 and the girl having no clue as what she was doing to my hair she literally ruin my hair and feeling my sculpt burning all the time was the worst as if she didn't even know how to used the chemicals (mind you not my first time dying my hair) she didn't even do what I told her a simple Balayage and a straight hair cut. She literally ruin my hair and felt she overcharged me for what she didn't do right. I would never ever go back to this place.
Was looking for a cut and color and found this place. Staff was very friendly and my hair came out beautifully all for a great price. Thank you.
I moved here from pa and been looking for a good hair salon and I finally found it. Martin did my haircut and I Love it. He did an amazing job. I explained what kind of hair style I was looking for and he nailed it. It came out better than I thought it would.even my husband said it looks great. Thank you so much Martin. You will definitely see me again for sure.
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Olivia's Hair Styling Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 05:00 PM |
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| Tuesday | 10:00 AM - 05:00 PM |
| Wednesday | 10:00 AM - 05:00 PM |
| Thursday | 10:00 AM - 05:00 PM |
| Friday | 10:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | Closed |
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Location
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