Quick Facts About City Limits Hair & Nail Salon
Strengths:
1. Positive reviews: The salon has received several positive reviews, with customers praising the quality of the haircuts, colors, and styles they received. This indicates that the salon is capable of delivering satisfying results.
2. Experienced stylist: Niki, one of the stylists at City Limits Hair & Nail Salon, has 27 years of experience in the industry. This suggests that she has a deep understanding of different hair types and styles, which can lead to better customer satisfaction.
3. Personalized approach: Customers appreciate the personalized attention they receive at the salon. They mention that Niki takes the time to listen to their preferences and offers suggestions based on their hair types. This indicates that the salon values the client's input and strives to meet their individual needs.
4. Quick and efficient service: Customers mention that the appointment times are prompt and that they don't have to wait for long periods. This implies that the salon has good scheduling practices, allowing customers to save time and have a hassle-free experience.
5. Friendly and down-to-earth atmosphere: Customers describe the salon as having a relaxed and comfortable environment. They appreciate the friendly and personable nature of Niki, the stylist, and mention that they feel treated like friends rather than just customers. This creates a positive and welcoming atmosphere for clients.
Weaknesses:
1. Poor customer service: One customer had a negative experience with a staff member named Aubrey. The customer found her to be rude, snotty, and unhelpful when inquiring about pricing. This indicates that there might be inconsistency in the quality of customer service within the salon.
2. Lack of ownership response: The same customer mentioned that Aubrey claimed to be the owner of the salon when asked to speak with an owner. This implies a lack of accountability, as the issue was not addressed or resolved by the actual owner. This can detract from the overall reputation and trustworthiness of the salon.
3. Limited information on other stylists: While customers have praised Niki for her expertise and skills, there is no information provided about other stylists working at the salon. This makes it difficult to assess the overall consistency and quality of services provided by different staff members.
4. No emphasis on hair products: Some customers mention that they appreciate the fact that the salon does not push hair products or add-on sales items. While this can be seen as a positive aspect, it might also indicate a missed opportunity to provide personalized recommendations and solutions for hair care products.
Overall, City Limits Hair & Nail Salon has several strengths, such as positive reviews, an experienced stylist, personalized attention, quick service, and a friendly atmosphere. However, there are weaknesses in terms of inconsistent customer service, lack of ownership response, limited information about other stylists, and a missed opportunity for sales of hair care products. These aspects should be considered when evaluating the salon's overall strengths and weaknesses.
Best TL Reviews
I tried to call and inquire on pricing for my hair to be done as my normal place is on vacation. The lady I spoke to was Aubrey and she was rude and snotty. I asked a few questions and she goes on to speak to me as if I don't understand simple language. And refused to let speak with an owner. Lied and said she owned the place. I will never refer anyone to this place as they hire someone who treats new customers this way! The world has enough hate why treat anyone this way!
Nikki did the best hair dresser and hair cut also nightlight colors , I had her almost my whole life from her doing my hair. I never have issue with her .
I googled "best hair salon in Jackson" & City Limits had the BEST reviews!
I had a hair emergency! I had to attend a wedding this weekend & my hair was a total disaster...horrible cherry cola color & very uneven hair cut by my previous stylist. Niki got me in immediately & she actually listened to what I wanted AND took her time! She is soooo laid back & down to earth...we were laughing the whole time!
She gave me one of the BEST cut & styles of my life! She did several honey colored highlights which made my hair appear shades lighter! My boyfriend loves my new look!!!
I also appreciate the fact that Niki focuses on the client...no glitz...no glam...just a simple salon that does not try to PUSH any hair products or add on sales items!!!
Niki ROCKS...very knowledgeable & years of experience!! You won't be disappointed!!! ❤
I went in with straight hair and left with beachy waves from the perm Niki gave me. She did a fantastic job and I'm in love with my curls they look so natural and healthy. She really pours her heart into each client and treats you more as a friend then just a customer. You can tell that she is very passionate at what she does and very experienced. I'm very glad that I went to her to have my first perm done so that it would be done right.
I highly recommend! Nicki is amazing ???? my hair color came out better then I could have imagined. She truly cares for her clients and recommends what’s best for you! Great atmosphere, clean and got in on short notice!! Just found my forever hair stylist ????♀️ ????
First time I’ve left a salon and did not have to go straight home and re-do my style! I called Niki at the last minute this morning and she came in early and colored and cut my hair, I was a disaster I have been cutting my own bangs for months just to keep them out of my eyes and needless to say she had some work to do! Love the color, love the cut. She is a sweetheart that loves what she does and it shows in the way she treats her customers. Niki has been doing hair for 27 years and if you are looking for a stylist you can trust give her a call I guarantee you will have found your new person!
Niki did a great job on my cut and color today. The appointment also flew by because she was so fun to talk to. I love her down to earth personality and confidence to suggest what would look good for my hair type. This place is a refreshing change from places who move you from person to person and it takes 3-4 hours out of your day to get a simple cut and color. I love it here!
*editing to add that Niki gave my three year old his first haircut today and did an amazing job. I fully expected a massive tantrum but she put him so at ease that there wasn't a single tear. Couldn't possibly give her a higher recommendation.
Niki is a wonderful stylist. Very personable, expert at what she does, listens very well to what you want or helps you decide if you don't know what you want. Very prompt scheduling, definitely the place to go.
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City Limits Hair & Nail Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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