Nails Haven

+1 651-633-9583

2401 Fairview Ave N APT 140, Roseville, MN 55113 United States of America

Open Today: -

Quick Facts About Nails Haven

Nails Haven place has received both positive and negative comments from customers, indicating a mix of strengths and weaknesses. In this analysis, we will examine these comments to gain a deeper understanding of the strengths and weaknesses of Nails Haven place.

Starting with the positive comments, one customer mentioned having an amazing experience and praised the friendly technicians. This indicates that the salon has a welcoming and customer-oriented atmosphere, which is a strength. Additionally, the customer mentioned receiving a gel pedicure and acrylic gel nails with a beautiful design, suggesting that the salon is capable of delivering high-quality and visually appealing nail treatments, which is another strength.

Another positive comment highlighted the cleanliness and professionalism of the salon. This indicates that Nails Haven place prioritizes hygiene and maintains a professional environment, which is an important strength. The use of liners for pedicures and the wiping down of stations after each customer further reinforces the commitment to cleanliness and professionalism.

Moving on to the negative comments, several customers mentioned issues with the longevity and quality of their nail treatments. One customer complained that their gel manicure started chipping just three days later, and another mentioned that their acrylic nails started cracking after a week and a half. These comments indicate that the salon may have some weaknesses in the durability and quality of their nail treatments. Furthermore, one customer expressed disappointment in the fact that the salon only guarantees a gel manicure to last three days. This suggests that there may be a lack of confidence in the longevity of their services, which is a weakness.

Another common complaint was about the service received. One customer mentioned that their nails were poorly done, uneven, and full of mistakes. They also experienced pain during the process and were dissatisfied with the lack of effort to fix the issues. This indicates a weakness in the skill and attentiveness of the technicians, as well as the ability of the salon to address customer complaints and concerns.

Price was another concern raised by unhappy customers. One mentioned that they paid $68 for a gel manicure and classic pedicure, which was poorly done, while another highlighted that their simple manicure and pedicure cost $43. These comments suggest that the salon may have a weakness in pricing, either overcharging for subpar services or lacking transparency in their pricing structure.

Additionally, there were a few mentions of cleanliness issues. While one customer praised the cleanliness of the salon, another mentioned that the cleaning was lacking or non-existent. This suggests inconsistency in the level of cleanliness maintained by the salon, which is a weakness.

In summary, the strengths of Nails Haven place include a friendly and customer-oriented atmosphere, the ability to deliver visually appealing nail designs, and a commitment to cleanliness and professionalism. However, there are several weaknesses, including issues with the durability and quality of nail treatments, the skill and attentiveness of technicians, customer service and complaint resolution, pricing transparency, and inconsistent cleanliness standards. These weaknesses should be addressed in order to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

Gel manicure…. Started chipping 3 days later and at one week a whole nail peeled off.. didn’t even last a week. Disappointing. I called and they said they can only guarantee a gel manicure to last 3 days. If you want it longer than 3 days GO SOMEWHERE ELSE.

I got my acrylic nails removed. The lady filed my nails down so much they felt hot. I figured a little of that was to get the acrylic off so I continued not thinking too much of it. Then she cut my cuticles so furiously my thumb was bleeding. She talked me into doing dip which was more expensive and said it lasted longer. It maybe lasted a week and a half before all of them started cracking! Not to mention I had to ask her to clean under the nails because there was hardened leftover acrylic goop under the nails at the end. I was out of town visiting and wish I would have just waited another week until I got home. They looked nice but I knew something wasn’t right and my suspicion was confirmed after I went to get the dip taken off.

Had an amazing experience and the technicians are so friendly. I was tardy and she was very kind about that and I got a gel pedicure as well as acrylic gel nails. The nail design is blue marble on my hands and it's beautiful.

Unfortunately this place is not worth coming back. I hate to be that person who complains about places but this one had great reviews and I gave it a shot (regretfully). I had an appointment and I was walk in the lady who helped me clearly wished she wasn’t there, she answered the door, the phone and did nails all the same time as well as talked in a different language to the other staff when she didn’t want to be understood, which was extremely rude. My nails were poorly done, uneven and full of minor mistakes, she also hurt me many times while doing it. That day I had my grandma with me and I felt bad for bringing her. She was so disappointed with her nails and I kept asking them to fix it but they didn’t want to. There was a line waiting to be next and they were trying to do it as fast as they could just to get rid of us. The worst part was the price, I never paid $68 for gel mani and classic pedi, and so badly done before. My granny had simple mani and pedi and hers were $43. We didn’t ask for anything fancy or anything too complicated but even tho they charged us for plenty of it. The cleaning was another issue, although the place at first sight seemed new and modern the cleaning was lacking not to say inexistent. I will for sure never come back.

Relaxing and really well done. Everyone was so nice. Gel pedi and dip mani. I saw each station wiped down after the customer left. Liners used for pedi. Standard pricing. Absolutely will go back.

Sloppy. Rushed. My technician was OK friendly, but my nails were not looking like I spent my $40 well. I have to remove the acrylic from under my nails at home (see pictures) LOL OMG. Not cool. Not going back.

I don't usually do this but this is ridiculous. Jus took my BEAUTIFUL lady to get her nails done Friday & she had an instant problem Saturday morning. Most ever paid to get nails done & wasn't nowhere near worth it. Chipped bout 2 to 3 nails without doing anything & sticker fell off nail. Recommend highly not to go there. Now have to go & get nail done again 3weeks before time too smh

Very clean and professional. I really liked my nail professional but i didn't get her name. ???? though the other 2 there seemed professional too. I will be coming back!