Quick Facts About T.T Nail
Strengths:
1. Affordable prices: Many customers appreciate the fact that T.T Nail Place offers great quality services at a lower price compared to other salons in the area. This can be a significant advantage for those on a budget or looking to save money on nail services.
2. Quality work: Several positive comments mention the great job done by the nail technicians at T.T Nail Place. They are praised for their attention to detail and the long-lasting results of treatments like no chip manicures and pedicures. This indicates that the salon delivers high-quality services consistently.
3. Friendly and helpful staff: Many customers mention the friendly and welcoming environment at T.T Nail Place. The nail techs are described as nice, and specific staff members like Winnie are recommended. This positive atmosphere can make customers feel comfortable and build loyalty.
4. Clean and well-maintained salon: Customers appreciate the cleanliness and great ambiance of T.T Nail Place. A clean environment is essential for a nail salon since it ensures the safety and well-being of both customers and staff. This strength can contribute to customer satisfaction and loyalty.
Weaknesses:
1. Inconsistent customer service: While some customers praise the customer service at T.T Nail Place, there are also negative comments about terrible customer service. These comments mention issues such as argumentative staff, charging for nail removal after causing an infection, and a lack of professionalism. Inconsistency in customer service indicates a weakness within the salon's management and staff training.
2. Lack of knowledge and expertise: A negative comment highlights an incident where the staff at T.T Nail Place misidentified the client's nails and argued with them about their condition. This suggests a lack of knowledge and expertise among the staff members, which can be concerning for customers seeking reliable and accurate nail care.
3. Limited services: While the comments do not specifically mention the range of services offered at T.T Nail Place, there is no mention of more specialized or advanced nail services. This can be a weakness for customers looking for a variety of options or seeking specific treatments that may not be available at the salon.
4. Location convenience: There is no mention of the salon's location or accessibility in the comments. It is important for a business to have a convenient and accessible location to attract more customers. If the salon is situated in an inconvenient location or lacks parking facilities, it could be a weakness that affects customer satisfaction and convenience.
In conclusion, T.T Nail Place has strengths such as affordable prices, quality work, friendly staff, and a clean environment. However, it also faces weaknesses, including inconsistent customer service, a lack of knowledge and expertise among staff, limited services, and potentially inconvenient location. Addressing these weaknesses could improve overall customer satisfaction and perception of the salon.
Best TL Reviews
Terrible customer service. I have been going to this place consistently for about 8 months. They gave me a nail infection called pseudomonas green nail (bacterial infection under the nail). I had to get a prescription from my doctor who told me my acrylic nails needed to be removed immediately. When I went back to have them removed they wanted to charge me to remove the nails!!! I couldn’t believe it, after spending money on the doctor and the prescription for a nail infection they caused they wanted to charge me to remove them! Will never go back.
I been here many years for no chip gel nails, great price and quality. Even I moved away I tried to come back for the nails!
The nail techs are really nice. I must say their pedicures are great.
Look for Winnie!
Fast and efficient staff
Very clean and great ambience
I love this place, they do such an amazing job every time and way less pricey than the salon across cass. So welcoming too, I have recommended this nail salon to a lot of my girlfriends because always ask me where I got them done. Definitely give it a shot.
clean, friendly, and great prices!! My no chip manicure always lasts at least 3 weeks if not 4 and my pedicure is thorough and relaxing.
I went in to have a no chip manicure
done I walked in cause they said that I can come in they looked at my nails and they were arguing with me telling me that they're not my real nails when in reality they were and they're saying that I had something else under my nails when I know I didn't and she's like it's a powder it's a powder I said no they have no idea what they're doing I ended up walking out I would never recommend this place to anybody
The customer service is amazing compared to other nail places, good deals and my nails came out great so I'd definitely recommend
Place Pictures
T.T Nail Info
Amenities
Accessibility
Today
Opening Hours
Monday | 09:30 AM - 08:00 PM |
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Tuesday | 09:30 AM - 08:00 PM |
Wednesday | 09:30 AM - 08:00 PM |
Thursday | 09:30 AM - 08:00 PM |
Friday | 09:30 AM - 08:00 PM |
Saturday | 09:30 AM - 07:00 PM |
Sunday | 11:00 AM - 05:00 PM |
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Location
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