Quick Facts About Bella Nail Spa
Based on the comments provided, it is possible to identify the strengths and weaknesses of Bella Nail Spa.
Strengths:
1. Accommodating and pleasant staff: Visitors from out of town mentioned that the staff was friendly and accommodating, creating a positive atmosphere for customers.
2. Pricing: Many customers expressed satisfaction with the prices at Bella Nail Spa, suggesting that they offer competitive pricing in comparison to other nail salons in the area.
3. Long-lasting results: One customer mentioned that their gelX nails lasted for up to four weeks, indicating that Bella Nail Spa provides services that are durable and long-lasting.
4. Efficiency and cleanliness: Multiple customers praised the salon for being clean and efficient, with one individual mentioning that they felt comfortable despite experiencing anxiety.
5. Unique and creative designs: Customers appreciated the creativity and skill of the technicians at Bella Nail Spa, noting that they were able to provide unique and well-executed designs for special occasions such as Halloween.
Weaknesses:
1. Inconsistent quality: One customer expressed dissatisfaction with the quality of the ombre nails they received. They mentioned that the technician did not know how to properly execute the ombre technique, resulting in a faded and unappealing result.
2. Lack of transparency and communication: The same customer mentioned that the technician did not inform them honestly about their ability to perform the requested ombre design, suggesting a lack of transparency and communication between staff and customers.
3. Overpricing: Another customer mentioned that they found the salon to be overpriced, particularly in relation to the quality of the service they received. This suggests a potential discrepancy between the value and pricing of services offered.
4. Customer service issues: One customer experienced rude and rushed service from a particular technician. They also mentioned feeling unheard and rushed during their visit, which negatively impacted their overall experience.
5. Language barrier: One customer expressed frustration with a technician who was speaking in a different language and complaining while providing service. This indicates a potential communication issue that may affect the overall customer experience.
In conclusion, while Bella Nail Spa demonstrates strengths such as friendly staff, competitive pricing, and efficiency, there are weaknesses that should be addressed. These include inconsistencies in service quality, lack of transparency and communication, potential overpricing, customer service issues, and language barriers. Addressing these weaknesses could help the salon improve its overall customer experience and reputation.
Best TL Reviews
Was visiting the area from FLORIDA and needed a quick appt for an event tonight. They were more than accommodating and super pleasant ???? I love my nails and if I lived in the area would make them my nail shop. Very happy with the prices, service and people.
It was my first time to get my nails done here and I took my bf’s mom for Mother’s Day, everyone is friendly I don’t have complaints about that. This girl did my nails it was awful and painful. Seems like she doesn’t know how to do ombre I just wished she was more honest. I paid $75 plus tips for it. So I talked to V the owner about it and she said they’ll redo it and she gave me $20 gift card. So I went back last may 10th. I wanted the ombré white and the tip is gonna be red, it was a smooth work but they really didn’t do ombré since they just keep dipping my nails to the powder for the tip to make it look like ombré, I’ve done ombré a lot of times but this is the worst it looks fine but after few days since the lady just kept dipping it to the powder it got faded I even tipped $10 it’s like overall I paid $100 lol not coming back ever again. The first pic below is when I got it redone and the second pic is after few days it turned kinda orange and faded lol so ugly. ???? ombré don’t look like this, and it never fades. I do not recommend this salon, not to mention everything is overpriced. Only if I knew about it I would’nt have gone here.
I’ve been going to this nail salon for MONTHS and they never disappoint, they do an amazing job ❤️ i’ve been getting the gelX nails every time, they’ve never broke and have lasted for up to literally 4 weeks!! :)
This has been my usual go to for the past 5 months … they do an okay job I must say… but I do need to make a suggestion ! As a beauty professional myself I would recommend to them that when you ladies mention that you’re fully booked for the day you should never let a paying client walk out , instead suggest to them “I’m sorry we are not able to accommodate you today , but If you would like we can schedule you an appointment for your earliest convenience!” That way you still keep your customer and make them feel important instead of just waking out the door : )
super efficient, clean, & quick. was very comfortable there which is rare because i have anxiety. i definitely recommend this place!! they do a great job at acrylics + more and are very friendly.
I love going to Bella Nails Vi n her team is so sweet and just flat out amazing at what they do????????
Vi the owner did my Halloween ghost nails and I love them so much! The salon is always clean and plays good music, I'd recommend coming here!
Horrible service, the lady accepted me then another woman she took me. Afterwards she kept talking in her language complaining that she needs to go home. She was so rude, even when i showed what i needed, she kept rushing me. I paid $50 for this horrible gel manicure. I do not recommend, do not go there!!! see the pictures it is only two days
I gave them chance to redone the nails. Thanks at least for that service. Girls, advise you to be more attentive towards customers, thanks.
Place Pictures
Bella Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
How to go there
Location
Places
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