Barber Styling Place Mug-Brush

+1 810-629-5711

2801 W Silver Lake Rd, Fenton, MI 48430 United States of America

Open Today: -

Quick Facts About Barber Styling Place Mug-Brush

Strengths of Barber Styling Place Mug-Brush Place:

1. Competitive prices: Many customers appreciate the fact that the prices at Mug-Brush Place are competitive compared to other barbershops. This likely attracts customers who are looking for affordable yet quality haircuts.

2. Skilled and friendly staff: The comments mention that every person at Mug-Brush Place is very skilled and friendly. Skilled staff members are essential for any barber shop as they ensure that customers receive a high-quality haircut. Friendly staff members also contribute to a positive and welcoming atmosphere, making customers feel comfortable and valued.

3. Positive atmosphere: Customers rave about the great atmosphere at Mug-Brush Place, emphasizing the pleasant experience they had during their visits. A positive atmosphere can enhance the overall customer experience, making them more likely to return and recommend the place to others.

4. Experienced barbers: The comment mentioning Kyle's excellent haircuts suggests that the barbers at Mug-Brush Place have extensive experience. Experienced barbers are essential as they bring expertise and precision to their work, ensuring that customers are satisfied with their haircuts.

5. Long-standing reputation: The comment stating that the customer has been getting their hair cut at Mug-Brush Place for over 10 years speaks to the long-standing reputation of the business. This suggests that the shop has been able to maintain a loyal customer base over an extended period, highlighting their credibility and trustworthiness.

Weaknesses of Barber Styling Place Mug-Brush Place:

1. Incident with disrespectful behavior: One customer recounts a negative experience where a barber named Rick exhibited disrespectful behavior towards the customer's son. This incident not only reflects poorly on the specific barber but could also impact the overall reputation of the establishment if not appropriately addressed.

2. Lack of patience: The same customer who experienced disrespectful behavior also mentions that Rick lacked patience, even though they had previously been told about the child's fear of getting a haircut. This indicates a potential weakness in the establishment's training or customer service protocols, as barbers should be prepared to handle customers' specific needs and concerns.

3. Communication issues: The customer who had a negative experience also comments on the lack of communication regarding their son kicking the barber. This suggests a lack of proper communication and transparency between the barbers and the customers, which can lead to misunderstandings and dissatisfaction.

4. Potential for aggressive behavior: The same customer reports that the barber displayed anger and threatened to harm their child in response to their son's fearful behavior. Aggressive behavior is unacceptable in any professional setting and can severely damage the reputation and credibility of the barbershop.

5. Uncertainty about consistency: The negative experience described by one customer raises concerns about the consistency of the service provided at Mug-Brush Place. While other customers have had positive experiences, the unpredictability of the behavior exhibited by specific staff members may lead to doubts and hesitations among potential customers.

In conclusion, Barber Styling Place Mug-Brush Place has several strengths, including competitive prices, skilled and friendly staff, a positive atmosphere, experienced barbers, and a long-standing reputation. However, the establishment also faces weaknesses, including incidents of disrespectful behavior, lack of patience, communication issues, potential for aggressive behavior, and uncertainty about consistency. Addressing these weaknesses through proper training, effective communication, and addressing customer concerns is crucial to maintain a positive reputation and ensure a satisfactory experience for all customers.

Best TL Reviews

Best place around!

Competitive prices, friendly people, and every person there is very skilled. Got our 22 month old sons hair cut and now he actually looks like a toddler.

10/10 recommended to everyone I know

Great atmosphere. Julie and Dan O. Are fantastic…. Highly recommended, if you are looking for a solid cut.

Julie Fee did an AMAZING job fixing my home haircut! I'm pretty picky when it comes to my hair, and I was very happy with the cut!

Can't beat the price for that quality at $18!

Julie is AMAZING! All my friends telling me how good I look after one of her professional grade haircuts, and for just $15!

I highly recommend Mug & Brush to any man wanting a good looking cut.

It's always a great conversation to be had here. Awesome team.

I was recommended by a friend who has been getting his haircut here for a while because my current barber was losing his touch. I’ve had Kyle cut my hair twice now, and both times I’ve been more than happy with it. He takes his time and makes sure it is cut right. Definitely recommend this place ????????

I've been getting my hair cut here for 10+ years. I've never had a problem. The guys are great, I believe the price is fair. place is allways clean and well kept. This place is a great local business filled with great people.

I never in my lifetime ever been so disrespected then the treatment I got here. The first gentlemen I dealt with was totally amazing and I think his name was Don. He treated my son like a human. But unfortunately he couldn't do my son's hair like i wanted which is totally understandable. He asked a guy named Rick to come over because he knew more about the style which is awesome. But my son is 3 years old and is scared to get his hair cut. Apparently my son kicked rick 3 times which he NEVER TOLD otherwise I would gave got after him. I only saw it once and i got after him for it. Then he blew up with such anger like he was gonna hurt my child. I told them the start hes scared and that he will move and stuff. I came here because if the good reviews and even rick being patient. Well unfortunately that's not the case. I wish he would of finished and had patients because for what he did do it looked great. But i def would not recommend this place cause u never know when theyll blow up or possibly even hurt you.