Quick Facts About D and L Barbershop
Strengths:
1. Quick service: Many customers appreciate the speed and efficiency of the barbershop, with comments stating that they are able to get a haircut and be in and out of the shop in under 20 minutes, even when there is a line. This quick service is a strength for individuals who value their time and need a basic cut without any frills.
2. Affordable prices: The barbershop offers haircuts for under $20, which is seen as a positive aspect by several customers. In a time where prices are constantly rising, finding a place that provides good quality haircuts at an affordable price is a strength for individuals looking for budget-friendly options.
3. Talented barbers: There are multiple comments praising the talent and attention to detail of the barbers. One customer even compares their experience at D and L Barbershop to other chain establishments and emphasizes the impressive quality of service received. Having skilled barbers who can deliver satisfactory haircuts is a significant strength for the barbershop.
4. Straight razor edging and hot lather: The barbershop offers straight razor edging with hot lather, as mentioned by a customer. This additional service is appreciated and enjoyed by customers, as it adds a touch of luxury and enhances the overall experience. Providing such complementary services is a strength for the barbershop, as it sets them apart from other establishments and provides added value to customers.
5. Clean and professional environment: Several comments highlight the cleanliness and professionalism of the barbershop. Customers appreciate the tidiness and attention to hygiene, especially considering the current circumstances and the need to keep everyone safe. This demonstrates that the barbershop takes pride in maintaining a clean and professional environment, which is a strength in attracting customers who value these qualities.
Weaknesses:
1. Price increase and attitude towards tipping: One customer mentions that the price for haircuts has increased, and they received an attitude when they did not tip well. This indicates a potential weakness in the barbershop's customer service, where customers may feel negatively judged or treated poorly based on their tipping decisions. It is important for businesses to handle pricing changes and customer tipping attitudes sensitively to maintain positive customer experiences.
2. Lack of communication with the barber: A customer shares their experience of not facing the mirror during the haircut, which made them rely solely on the barber's understanding and interpretation of their instructions. This lack of communication can be frustrating for some customers who prefer to actively participate in their haircut process and ensure that their desired style is achieved. Improving communication with customers can help address this weakness.
3. Inconsistent service: One customer had a negative experience where their barber went beyond their instructions and performed additional actions without consent. This inconsistency in service, where some customers receive exactly what they ask for while others do not, can result in dissatisfaction and loss of customers. Ensuring that barbers adhere to customers' specific instructions and avoid unnecessary actions is crucial for maintaining customer trust and satisfaction.
In conclusion, D and L Barbershop has strengths in terms of quick service, affordability, talented barbers, additional services, and a clean and professional environment. However, there are weaknesses when it comes to customer service, communication, and consistency in meeting customer expectations. Addressing these weaknesses can contribute to a more well-rounded customer experience and help the barbershop maintain a strong reputation in the industry.
Best TL Reviews
Quick, cheap, basic cuts. I always come here for a haircut since I don’t need anything fancy. In and out in under 20 mins even when there’s a line. Cuts under $20. Where can you find that nowadays?
The ONLY place I go for my haircuts. $20, best barbers. I drive from Marysville to get cut. Been going here for over 20 years. AMAZING
I don’t know his name but my barber was super talented! Having been used to the great clips and Supercuts of Seattle, the attention to detail was mighty impressive. The price was very affordable as well.
Great place Nina haircut but the price is going up and then you get an attitude when you don't want to tip well the price I used to pay for a haircut and a tip is now the price it cost for just a haircut
Best all around barber shop I've been to in the area, great staff that know how to cut hair and I love the straight razor edging they do with the hot lather
Came here because I was in town for a very short period of time but desperately needed a haircut on the first day.
I know there used to be a place I did hair here about 20 30 years ago and is probably why I chose the location again
There's a line of men waiting to get the haircuts, probably four or five but the lady there told me it wouldn't be more than 15 minutes and she was right
The first thing that surprised me while they cut my hair was that I wasn't facing the mirror so I simply had to trust that the guy understood my instructions and went with it. He was probably done in about 20 minutes and handed me the mirror. Quick review and everything looked all right.
When I got back to the in-laws I jumped in the shower to rinse off all the excess hair and when I went to go fix my hair after my shower I was actually really impressed by how well it all came out especially for the price. It's definitely going to be my go-to place whenever I'm in town especially for such a great price
Extremely clean and professional. Quick walk in turn over, but every chair still full. Obvious many people trust this Even though I just got a buzz, he still took the time to clean up my edges with a straight razor. Took the time to clean around my mask while keeping everyone safe.
I am the guy who comes on the same time around 9 and only cuts sides and back then pay $30 for my haircut... Today, I went to haircut the same as another day. he ask me what I want and I told him as usual cut side and back plus cut my forehead hair above the my eyebrows...and I told him one more time middle of haircut "cut only forehead hair!!!" then he started to cut all my hair and thin it out also...I didn't say anything and I pay same as usual because I do respect his work and time that he put on me but that doesn't change my experience...so please don't do anything extra work that customer didn't ask...what's the point u ask what they want and do whatever u want...I hope after this no one experience same thing as me...now I need to look for different barber shop ????????????
D and L Barbershop Info
Amenities
Accessibility
Today
Opening Hours
Thursday | 09:00 AM - 07:00 PM |
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Monday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Sunday | 09:00 AM - 05:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Tuesday | 09:00 AM - 07:00 PM |
Saturday | 08:00 AM - 06:00 PM |
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