Brillante Nails Spa

+1 678-404-7973

10350 Medlock Bridge Rd Suite 206, Johns Creek, GA 30097 United States of America

Open Today: -

Quick Facts About Brillante Nails Spa

Brillante Nails Spa has received mostly positive reviews from customers, highlighting the strengths of their services and staff. However, there are also a few negative comments that indicate areas where the salon could improve. Here, we'll discuss the strengths and weaknesses of Brillante Nails Spa based on the comments provided.

Strengths: 1. Skilled and attentive technicians: Several customers mentioned the expertise and skill of the technicians, particularly Tom and Lindsey. They praised the technicians for their attention to detail, perfectionism, and ability to deliver exactly what the customers wanted. This indicates that the salon has a team of talented professionals who are dedicated to providing high-quality nail services.

2. Variety of services: Customers appreciate the range of services offered by Brillante Nails Spa. Many mentioned getting SNS, dip powder, acrylics, and gel pedicures, indicating that the salon caters to different preferences and needs. The positive experiences with these services suggest that the salon has a diverse menu of options to choose from.

3. Welcoming and friendly staff: Multiple comments mention the warm and friendly atmosphere at Brillante Nails Spa. Customers appreciated the kind and accommodating nature of the staff, whether it was regarding booking appointments or adding extra people to the appointment. This indicates that the salon creates a positive and welcoming environment for customers.

4. Affordable prices: Some customers highlighted the affordability of Brillante Nails Spa compared to other similar salons in the area. This suggests that the salon offers competitive pricing for their services, making them more accessible to a wider range of customers.

5. Cleanliness and hygiene: A few comments mention the cleanliness of the salon. Customers appreciated the clean environment, indicating that Brillante Nails Spa maintains high standards of hygiene. This is an important factor for customers when choosing a nail salon.

Weaknesses: 1. Inconsistent quality: One customer expressed disappointment with the pedicure service they received. They noticed inconsistencies in the application of polish and felt that the technician did not provide a satisfactory result. This comment suggests that there may be inconsistencies in the quality of service at times.

2. Poor nail removal process: One customer had a negative experience with the removal process of their old nails, citing that the technician used clippers and forcefully removed the nails, causing pain and damage. Furthermore, the customer was charged an additional fee for the removal service. This indicates a need for improvement in the nail removal process and pricing transparency.

3. Short and stubby nails: Another customer mentioned that they had received a set of nails that were too short and stubby, contrary to their request for a shorter yet aesthetically pleasing length. This suggests that there may be inconsistencies in fulfilling customer's specific requests.

4. Lifting and durability issues: One customer mentioned that their set of nails started to lift within a week. This indicates a quality control issue with the products or application technique, as nails should ideally last longer without any lifting issues.

In summary, Brillante Nails Spa has several strengths that include skilled and attentive technicians, a variety of services, a welcoming atmosphere, affordable prices, and a clean environment. However, there are weaknesses in terms of consistency in service quality, the nail removal process, maintaining desired nail length, and preventing lifting issues. Addressing these weaknesses could further enhance the overall customer experience at Brillante Nails Spa.

Best TL Reviews

I had Tom for SNS and Annie for pedicure. Both were amazing! My first time here and will definitely be coming back. Annie was very nice and gentle and took her time doing my pedicure. Tom was great and a perfectionist. He kept asking if I liked my nails before he continued. I wanted my nails done from a picture off their review and he did it perfectly. 10/10 recommend

Absolutely LOVE this place! Lindsey does my nails and she is a ROCKSTAR! She truly knows nails and always makes me feel so welcome every time I come. She is incredible at her job and if want stunning service, she is your girl! I always leave here extremely happy and loving my nails! I HIGHLY recommend this facility. The care, communication and overall experience is top tier. It is also more affordable than most places I have been to in the area for the type of service you get. If you want your nails done right, come here! Hoping to get my eyebrows done here soon as well! They have a great list of services that provide excellent results.

The photo posted was a last minute request to get a logo on my nails for an upcoming volleyball tournament. It is SPOT ON for what the logo was. It is a SNS removal and dip powder color change in under an hour!!!

I’ve been getting my nails done for 6 years and this is hands down the best salon I’ve ever been to. Tom is the best nail technician ever. Quick, efficient, and does beautiful and neat designs. I got my last set of acrylics done in less than an hour, and the manicure lasts almost an entire month when he does it. The price is so worth it!

I tried this place because I was recommended by a friend. I paid for the $38 pedicure and this is what I got. The polish on toes is not the same number coats of the other toes. The left toe is not even reaching the end of nail bed. The right toe was messed up by technician and they fixed it but put less coats and I had to ask technician to put another coat AND top coat. I won’t be back again sadly.

I found my new nail place !! I called a couple days before to make an appointment for my fiancé and I , but called the day of to add 3 others to the appointment. They gave no attitude & were very kind about it. All five of us walked in early and they sat us promptly. Mimi did my full set and she did AMAZING! I am not sure who did all of our pedicures but the service was so good. My fiancé and his two friends loved it haha. Definitely recommend coming here:))

tried this new nail place and not a good experience. i was appalled on how they removed my old nails when i went in. they took a pair of cuticle clippers and chipped/ripped them off using the cuticle clippers and whatever did not come off they used a fake nail and shoved it under my old set and popped it off. mind you the old set i had on had zero lifting when i went in to get them removed so it was painful to say the least, and so damaging to my nails that they hurt for the next few days. to add on they charged me an additional $10 to get them removed…the nail place i usually go to usually does it for free and a much better job. i dont mind paying $10 but not when you just rip my nails off.

as for the set i got done there it started lifting in about a week and it was way too short (i typically ask for as short as possible while looking good and it always comes out pretty long still) but the ones they did was super short and stubby, as short as my natural nails they just cut. not sure if i just got a bad nail tech but overall would not recommend and would not go back. the only good thing was that they were nice and the nail color was good, but the terrible experience i had with the removal process ruined it more than anything

Consistently great service from Tom and Jessica, Lindsy is wonderful too. I do SNS and gel pedi. Friendly atmosphere, nice music and it’s clean.

I have been coming to Brilliante Nails Spa for a while, now. I am very pleased with the service and care they have given me! I always feel pampered by the time I leave. I highly recommend this salon for its cleanliness, salon services and the wonderful staff!