Quick Facts About Nail
Nail Place, as indicated by the comments provided, has a mix of strengths and weaknesses. In order to provide a thorough analysis, let's delve into each aspect in detail.
Starting with the strengths, the first comment highlights the nice and friendly service. This is crucial in creating a positive customer experience and can lead to customer loyalty and recommendations. Additionally, the comment mentions that the staff is very clean, which is an important quality for a nail salon as cleanliness is vital for maintaining hygiene standards.
Another strength mentioned is the affordable pricing. For a deluxe pedicure and a full set, the customer paid around $100, which suggests that the prices are reasonable, especially considering the additional pedicure for the daughter. This affordability can attract customers who are conscious of their budget.
Furthermore, the comment states that the overall experience was good, which indicates that the majority of the service received was satisfactory. This positive experience can help build a positive brand image and encourage customers to return.
Moving on to the weaknesses of Nail Place, the second comment expresses dissatisfaction with the service received. The customer reports that the technician was on the phone for most of the appointment, resulting in a lengthy duration to complete the job. Additionally, the customer's nails and surrounding skin were damaged during the process, leading to a subpar outcome. These issues suggest a lack of professionalism and skill on the part of the staff, affecting the quality of service provided.
The third comment also criticizes the service as horrible and unprofessional. While specific details are not provided, the customer is vehemently against recommending Nail Place to anyone. This negative experience can deter potential customers from visiting the salon and can have a detrimental effect on the business's reputation.
Another weakness mentioned is the facility's cleanliness. The fourth comment describes it as "disgusting," which raises concerns about the hygiene standards maintained by Nail Place. A dirty facility can be a major turn-off for customers, as it can create an unpleasant environment and lead to unsanitary conditions.
Additionally, the comment mentions that the pricing is outrageous, specifically citing a $50 charge for trench tips on toes. This indicates that the salon may not provide transparent pricing or reasonable rates for their services, which can be a deterrent for customers seeking affordable options.
The fifth comment describes issues with the application of gel polish, stating that it was smeared on cuticles and not evenly applied on some nails. Furthermore, the polish started peeling after a week. This suggests a lack of attention to detail and poor quality control, as the salon failed to provide a satisfactory and long-lasting result.
Lastly, the comment from a customer who brought their elderly mother with dementia and stroke highlights the importance of patience and care in such situations. The fact that Nail Place was able to meet the specific needs of the elderly customer is a strength, as it shows their ability to cater to a diverse customer base.
In conclusion, Nail Place has certain strengths such as nice and friendly service, affordability, and the ability to accommodate elderly customers with specific needs. However, they are let down by weaknesses including unprofessionalism, poor service quality, cleanliness issues, and inconsistent application of polish. These negative aspects can greatly impact their reputation and hinder their ability to attract and retain customers. In order to improve, Nail Place should focus on enhancing their professionalism, training their staff, maintaining a clean environment, and ensuring high-quality service across all aspects of their business.
Best TL Reviews
Nice & Friendly service. Very Clean people. Color selection was a little dull. I got the deluxe pedicure & full set. I paid right at $100 because my daughter also got a pedicure. They can't really do nails but my over all experience was good. Would definitely recommend & go back.
I would rate a zero if i could. i went in to get acrylic and they popped them off and only soaked a few and was in the phone the whole time and took close to an hour to complete and my nails and surrounding skin are all torn up and over filed. Half of the acrylic is still on. Super mad with results and will not be going back.
Horrible service and very unprofessional. I would not recommend to anyone ever!
This facility is disgusting. Their prices are outrageous. They tried to charge me $50 for trench tips on my toes. That’s not acrylic, that’s the base price. I will not be coming back.
Yikes! I can’t believe I payed for this. Jel polish all over my cuticals, and on some nails it is not even all the way to the nail sides. Now I need to figure out how to fix it before a wedding a few days away.
Update: It made it almost a week and then started to peel up from around the cuticles.
Avoid this place at ALL COSTS! Most horrible experience in a nail salon I have EVER had. They can’t even apply polish correctly and do a very sloppy job. The facility is dirty as well. Doesn’t even deserve 1 star.
My wife got a full set of nails and full color painted. She loves them and says the staff was friendly and they welcome all walk in customers
My mom is an 81 year old who suffers with dementia and stroke. She shares and forgets quickly. It has been hard finding som3one to take the patience and care for her condition. I first went and the service was a dream. So I took my mom and they provided just what I was seeking for her as well.
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Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:30 AM - 06:00 PM |
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