Marcia’s Hair Salon

+1 301-485-8718

3202 Brinkley Rd, Temple Hills, MD 20748 United States of America

Open Today: -

Quick Facts About Marcia’s Hair Salon

Strengths:

1. Cute salon for kids: One of the commenters mentions that the salon is really cute for kids. This indicates that Marcia's Hair Salon has a unique and appealing aesthetic that attracts young customers. This can be a competitive advantage, as there may be limited options for child-friendly salons in the area.

2. Good for special occasions: Another commenter mentions that the salon always gets their baby girl's hair right for special occasions. This suggests that Marcia's Hair Salon has expertise in creating hairstyles suitable for events and formal occasions. This specialization can attract customers who are specifically looking for professional styling for important events.

3. Referrals and loyal customers: The commenter states that they were referred to the salon by a friend and later found out that their mother had been going to the salon for years. This shows that Marcia's Hair Salon has a customer base that trusts and recommends their services. Referrals are powerful marketing tools and can help attract new customers.

4. Affordable prices: Several comments mention that the salon offers affordable prices. This can be a significant strength, as it allows a wider range of customers to access the salon's services. Affordable prices can also help build customer loyalty as customers may be more likely to return if they feel they are receiving good value for their money.

5. Black-owned business: One of the commenters mentions that Marcia's Hair Salon is black-owned. This can be a strength as it highlights the diversity and inclusivity of the business. It may attract customers who specifically support and prefer to patronize black-owned businesses.

Weaknesses:

1. Long waiting times: One of the commenters mentions that even with an appointment, they still had to wait to be serviced. This indicates that there may be issues with scheduling or time management at Marcia's Hair Salon. Long waiting times can frustrate customers and potentially lead to negative reviews or loss of business.

2. Lack of scalp greasing: Another commenter mentions that the salon does not grease the scalp before braiding, which results in dry hair. This suggests that the salon may not prioritize adequate hair care practices. Poor hair care can lead to customer dissatisfaction and potential damage to the hair and scalp.

3. Inconsistent quality of cuts and styling: A negative review mentions that the stylist cut the hair too short and with different sizes, and also put Fingerwaves in too tightly. This indicates that there may be inconsistencies in the quality of services provided at Marcia's Hair Salon. Inconsistent quality can lead to customer dissatisfaction and loss of trust in the salon.

4. Miscommunication and pricing issues: One commenter mentions that they had a late appointment, received different prices on the phone, and were charged a higher price. This suggests that there may be issues with communication and pricing transparency at Marcia's Hair Salon. Miscommunication and pricing discrepancies can lead to customer dissatisfaction and a negative perception of the salon's professionalism.

Overall, Marcia's Hair Salon has strengths such as a cute salon appeal for kids, expertise in styling for special occasions, loyal customers and referrals, affordable prices, and being a black-owned business. However, it also has weaknesses including long waiting times, lack of adequate hair care practices, inconsistent quality of cuts and styling, and issues with communication and pricing. It is important for the salon to address these weaknesses and build on its strengths to provide the best possible experience for customers and maintain a strong reputation in the industry.

Best TL Reviews

It's a really cute salon for kids. Just spent more than I expected. I know next time to bring my own beads:)

I don’t like the fact even if you make appointments you still have to wait to be serviced. And they DONOT grease your scalp before braiding which leaves the hair dry !

I love this salon they always get my baby girl right for the occasion I was referred by a friend but once I told my mom about it she said she had been going to Marcia’s for years. I’ve also gotten my locs done here also 5 star on the locs and my daughter is natural as well so she gets braids often but she also has gotten her natural hair flat ironed here also 5 star and the prices are affordable, black owned excellent’s !!

Not only cut hair too short an different sizes of cuts but put Fingerwaves in an it was so tight it pulled my scalp so hard it put places on my forehead. Washed them out in 3days too late. After 2wks Anna Marie called an wanted me to return to put more Fingerwaves in. That will never happen again

Lively lovely staff and shop!!! You want professionals AND quality styles and prices, then schedule your appointment and get fabulous in GREAT timing...????????????

My daughter is a nail technician at the shop and her work is on point and very affordable #Niesha.nailedit on IG

First Time at this Location Today. The Staff was very Friendly and does a Awesome Job with Braiding my daughter’s hair. Very Patient We Will Return.

Wouldn't go again. My appointment was late gave me different prices on the phone. And charged me a higher price