Quick Facts About Hair Biz
Hair Biz Place is a salon that has garnered both positive and negative reviews from customers. In order to assess its strengths and weaknesses, we will analyze the comments provided.
Starting with the strengths, it is evident that Hair Biz Place has a strong team of talented stylists who are skilled in various hair services. The comments praise specific stylists like Jen Bass and Reyna for their exceptional work. They are noted for their ability to create beautiful hairstyles, cater to specific requests, and provide a welcoming and comfortable salon experience. This suggests that the stylists at Hair Biz Place are not only competent in their craft but also prioritize customer satisfaction.
Another strength of Hair Biz Place is their ability to accommodate last-minute appointments. One customer mentioned that they were able to book an appointment on short notice for their wedding. This flexibility and willingness to accommodate customers' needs are commendable and indicative of good customer service.
The provision of additional amenities is also a strength of Hair Biz Place. One customer mentioned that they were provided with breakfast and mimosas on the morning of their wedding. These extra touches enhance the overall experience and make customers feel pampered and well-cared for.
Furthermore, the salon's responsiveness and excellent customer service are highlighted in a comment where a customer praised Hair Biz Place for their quick response to a hair emergency. The salon promptly replied to the customer's inquiry and scheduled them for a same-day appointment to fix a botched hair color. The customer appreciated the salon's efforts and left feeling satisfied. This responsiveness and willingness to go above and beyond to resolve customer issues are indicative of a customer-centric approach.
Moving on to the weaknesses, there are a few negative comments that mention negative experiences with specific stylists. One customer expressed disappointment in the stylist's ability to recreate a desired hairstyle. Another mentioned that their son's haircut was badly done and described it as embarrassing. These negative experiences suggest inconsistency in the quality of service provided by certain stylists at Hair Biz Place.
Additionally, there is one comment that mentions a lack of satisfaction due to a significant deviation from the desired end result. The customer had provided an image of the hairstyle they wanted but did not receive something similar. This highlights a potential weakness in communication between stylists and customers, which could lead to misunderstandings and dissatisfaction.
In conclusion, Hair Biz Place has several strengths that make it an appealing salon choice for many customers. These include talented and skilled stylists, the ability to accommodate last-minute appointments, the provision of additional amenities, and excellent customer service. However, as evidenced by the negative comments, there are weaknesses in terms of inconsistency in the quality of service provided by certain stylists and potential communication issues. Hair Biz Place should address these weaknesses by ensuring clear and effective communication between stylists and customers and ensuring consistent quality service across all stylists.
Best TL Reviews
Jen Bass is absolutely AMAZING! I didn't cut my hair in over 5 years and was ready for a big change (we ended up taking over 12 inches off and dyeing it!) She made me feel so at home and relaxed. Going to Hair Biz was new for me and I was a little nervous about someone new cutting my hair. Within minutes I relaxed due to how welcoming the whole salon is and with how Jen interacted with me. I have found my forever salon and stylist. I couldn't be any happier!!
These ladies are amazing!! My wedding was back in October. I had to book on short notice and Lisa was very accommodating. Jen Bass did wonders for my hair weeks before my wedding as I desperately needed a trim and highlight (I have long, thick hair) and she made my hair look amazing, soft and shiny. She then did my hair on my wedding day and made my hair look amazing again!! The style was exactly what I wanted.
I also had airbrush makeup done by Rian and she made me look so beautiful.
My mother had her hair and makeup done, and my bridesmaids had their hair done as well. They all looked gorgeous!
I'm so happy with all of the work they did. They even provided breakfast and mimosas that morning.
I highly recommend Hair Biz for any of your hair and makeup needs!
Used to go here all the time, and loved it. However in the past few months, I have taken my son and gone myself (two separate occasions) and both of us left with butchered hair. I will not be going back. I am an adventurous person when it comes to my hair, but I have never felt like being sick or crying while in a chair. The girl ended up having to call someone else over to the chair. I will also add that I had brought in an image of what I was wanting and the end result was nothing like it.
Thank you to Jen at Hair Biz for an amazing job on my haircut and for gorgeous highlights. As someone who has never gotten anything done except for basic trims, getting highlights was a big step for me, and I couldn't be happier with the results. 10/10 will be back when it's time for a cut or more highlights!
I brought in some photos of what I was hoping for and got exactly what I wanted! Booked online and came in same day. Very satisfied.
The worst haircut my son has received. I can’t believe I paid $25 for this. It was completely awful & im embarrassed to take him out in public.
I absolutely love Hair Biz. Everyone is very friendly. Makes you feel welcome from when you walk in the door until you leave. I have been going to Reyna there. She is very friendly very knowledgeable of my needs. She helped me so much. I lost my hair from chemo she helped me when my hair came back to make it look great & gave me so many ideals on what to use for healthier hair & lots of styling tips. My most recent I had to have surgery (thank you cancer again) they had to shave back of my head part way up. Once again Reyna was amazing gave me the prefect hair cut to make it all look great & more hair tips & styling tips.
I would highly recommend Hair Biz ????????
After a botched home hair color, I reached out to this salon for an emergency fix. I left a message on the website and the salon had responded before I had even woken up, in the morning. They worked with my schedule to get me in to see a stylist, that day. Reyna took on the job and I left the salon feeling and looking better than I have in 10 years. She was confident and took a whole lot of pride in her work. She REALLY wanted me to leave happy.... Mission accomplished, Reyna! Thank you to this salon for your excellent customer service and expertise. You've earned yourself a repeat customer!
Place Pictures
Hair Biz Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Appointment required
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
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Transgender safespace
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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