Diamond Girl Beauty Supply

+1 305-622-3604

2675 NW 207th St, Miami Gardens, FL 33056 United States of America

Open Today: -

Quick Facts About Diamond Girl Beauty Supply

Diamond Girl Beauty Supply has a mix of strengths and weaknesses based on the comments provided. Let's analyze them further:

Strengths: 1. Good neighborhood location: The store is located in a good neighborhood, making it accessible and potentially attracting customers who live nearby. 2. Variety of products: The store offers a wide range of hair products and accessories, including cute purses. This variety gives customers options to choose from. 3. Clean store: The store is described as clean, which is an important factor in creating a pleasant shopping experience. 4. Friendly staff: Some customers commented positively about the customer service and mentioned helpful staff members like Brinae who provided assistance. This suggests that the store has friendly employees who are willing to help customers in their purchases. 5. Cameras for security: The store is equipped with cameras, which may provide customers with a sense of security during their shopping experience.

Weaknesses: 1. Poor customer service: One customer mentioned receiving poor customer service when one of the employees told them to go look for themselves. This kind of attitude can be frustrating for customers and may result in negative experiences and a lack of loyalty. 2. Lack of an ATM: The absence of an ATM inside the store might inconvenience customers who may need to withdraw cash for their purchases. This could potentially lead to lost sales if customers are unable to make a purchase without cash. 3. Overpriced products: According to one customer, the products in the store are overpriced, which may discourage customers from making purchases or lead them to explore other options for better deals. 4. Low-quality wigs: Another customer expressed dissatisfaction with the quality of a wig they purchased. The fact that the wig quickly fell apart and tangled indicates poor product quality. The lack of resolution from the store, including no refund, exchange, or store credit, adds to the negative experience and lowers customer trust. 5. Inconsistent hairstyling service: A customer complained about a hairstyling service they received from a stylist named Kayla. The customer reported miscommunication, a long wait time, and an incorrect hairstyle. This reflects poorly on the store's hairstyling services and highlights a lack of organization and professionalism from the staff.

In conclusion, while Diamond Girl Beauty Supply has positive aspects like its location, variety of products, cleanliness, and friendly staff, there are also notable weaknesses, such as poor customer service, lack of an ATM, overpriced products, low-quality wigs, and inconsistent hairstyling services. These weaknesses are important to consider when evaluating the overall strengths and weaknesses of the store.

Best TL Reviews

There were 2 young ladies on duty. When I told one of the ladies what I was interested in she said go look yourself. So much for excellent customer service. Will never return or refer anyone to this location. Lazy girls.????

it's okay it's in the good neighborhood but i mean but it's right off of the main highway on 159th across the street from Walgreens and they have cameras on the property there's also a tattoo shop food shops and also a nail salon so it's the place I hang out for a couple hours a day on when I'm there to get all my high maintenance done and great prices No ATM inside of the hair and beauty store

They have some cute purse’s ????

Customer service was amazing! They were able to help me pick the perfect hair color or the extensions I needed! Definitely have a great team here, keep it up ????????

I stopped here because I was eating next door at trick daddy restaurant and needed a scarf. Decent place had alot of different styles of hair and products a lil over priced but what isn't in Miami. Clean store and the people are friendly

Brinae Was Such A Good Help She Provided Me When Everything I Needed….This Is My Go To Hair Supply Store All The Time

I've going here for over 20 Years and Sonny sold me a wig that said 100% human hair and it came apart in my hands. It was frizzling up and tangling. I called and told him and he said he would tell the vendor. He didn't offer me a refund or exchange. He knows me by first name and I feel very disrespected. This wig was $200. I almost bought two but one of his workers told me I didn't need two. I should taken that as a red flag. I feel raped. He knew it was garbage and didn't even give me a store credit.

this store has great looking hair but the hair gets knotted quickly. So I brought my own hair this time. And I also went to this store yesterday so get a middle part with straight hair and this lady named kayla took my braids out and redid them. WHAT?!? She wasn’t even on time I asked the man at the front what time is she coming he said she is supposed to be here at 4:00 and she is coming. I was waiting for atlest 30 minutes. When she first started she asked me if I wanted a middle part or side part. I told her middle part then I ended up with a side part with my hair left out in the front. She told me to wear a headband to cover the left out part. I was VERY ANGRY AND DISAPPOINTED because I didn’t pay all of this money to wear a headband because you messed up. She said it will take about 30-45 minutes but instead over 1 hour and 30 minutes. It was the worst service and hairstyle I’ve ever had in my life. I DO NOT RECOMMEND ANYONE TO GET THEIR HAIR DONE BY KAYLA OR GO TO THIS STORE AT ALL!!!!!!! Terrible ????