Quick Facts About Nails First
Nails First place seems to have several strengths based on the comments given. One of the most notable strengths is the exceptional service provided by the salon. This is mentioned in multiple comments, including one where a customer went to get pampered for her daughter's 15th birthday and was pleased with the service received. The comment emphasizes that the service was always exceptional, indicating that this may be a consistent strength of Nails First place.
Another strength mentioned by a customer is the skills of the nail technician, T. The customer states that they went to Nails First place as a fill-in for their regular salon, which had closed. They were very happy with T's service and even mentioned that they may have waited too long to find another place to go. This suggests that the nail technicians at Nails First place are skilled and capable of providing a satisfactory nail service to customers.
Cleanliness and professionalism are also highlighted as strengths of Nails First place. A customer mentions that the salon is very clean and professional, which contributes to their positive experience. This, along with the comment mentioning that everyone there is super nice, suggests that the salon maintains high standards of cleanliness and professionalism, creating a pleasant environment for customers.
However, there are also some weaknesses mentioned in the comments that need to be addressed. One weakness is the lack of customer consultation when it comes to nail design. A customer mentioned that when they asked for a design, the nail technician started doing whatever without asking for input or preferences. This lack of communication and consideration for customer preferences can lead to dissatisfaction and may discourage customers from returning.
Another weakness mentioned is poor customer service from a specific employee, Mya. The customer claims that Mya was rude and charged extra for polish due to the length of their nails, which they found unreasonable. The customer was also displeased with Mya's response to their concerns, which led them to leave and express a negative opinion about the business. Rude or unprofessional behavior from staff members can greatly impact the overall customer experience and reputation of the salon.
In conclusion, Nails First place has several strengths, including exceptional service, skilled nail technicians, cleanliness, and professionalism. These positive aspects contribute to a satisfying experience for many customers. However, there are also weaknesses that need to be addressed, such as lack of customer consultation for nail design and instances of poor customer service from certain staff members. Nails First place should address these weaknesses to ensure customer satisfaction and maintain a positive reputation.
Best TL Reviews
We went to get pampered for my daughter's 15 Birthday and the service as always was exceptional. My dogs were barking and now they are purring like kittens well fed.
T was the greatest. My regular salon closed. I very happy with the fill in. i almost waited to long as i was trying to figure out where iwas going to go. i went to a competitor around the corner .... lets just say i left....give them a try as i said i am VERY happy!
Nails were bumpy and when I asked for design he just started doing whatever never asking what I'd like maybe I made him mad asking for it when he was wrapping up, nails were still cute will not return, tip him for his time and left
I went for fill in I normally don't go there mya is very rude I was asking how much for fill in and I told it would be extra for the polish cause of the length of my nails which aren't that long I was shocked I told her I never heard of that before because,where I go they didn't do that she told me to go back to where I been going I told I had no problem with that and left they need to send i.c.e in there and see who's legal to work in there they are very rude I don't see how people do business with them I wouldn't refer no one to those ungrateful business
They did an amazing job on my hands, eyelashes and eyebrows. It didn't take long and I was very satisfied with the way she communicated with me about taking care of what the things I had done. I will be visiting here again very soon
Absolutely wonderful! The lady who did my nails was gentle. I will be coming back.
Great job they are always packed make sure to go early.
Lam is THE BEST !!!! Everyone there is super nice its very clean and professional .I try to not go anywhere else . I love this place and will continue to use them .
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Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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