Helen's Barber & Style Shop

+1 850-682-8383

537 S Ferdon Blvd, Crestview, FL 32536 United States of America

Open Today: -

Quick Facts About Helen's Barber & Style Shop

Helen's Barber & Style Shop has been praised by many customers for its friendly and accommodating atmosphere. The fact that Amy has been doing one customer's hair for years speaks to the loyalty and trust that the customers have in the salon. The positive feedback also highlights the skills and competence of the stylists, with Jade being particularly mentioned for listening to the customer's concerns and delivering a great style. The convenience of being able to get in and out quickly is also appreciated by customers, with one customer mentioning that her son's haircut came out great.

Another strength of Helen's Barber & Style Shop is the long-standing experience of Helen herself. With 43+ years in the business, customers can feel confident that they are in the hands of someone with extensive knowledge and expertise. The mention of it being more of a barbershop type place suggests that they cater to both men and women, offering a diverse range of services.

The customers' recommendations also speak to the high level of satisfaction with the salon. One customer travels from out of town specifically to get their hair cut at Helen's and praises Mrs. Lee for always cutting their hair exactly how they like it. The friendly and welcoming atmosphere is also commended, affirming that Helen's Barber & Style Shop values customer relationships and fosters a sense of community.

Rachel, a stylist who recently started working at Helen's, is highly praised by one customer. The customer expresses their loyalty to Rachel and the fact that they followed her to Helen's because they believe it is the best place for a haircut. This emphasizes the importance of having skilled and well-liked stylists to attract and retain customers.

However, not all feedback is positive. One customer expresses disappointment with their experience at Helen's Barber & Style Shop. They were frustrated that the stylist did not consult them on their daughter's desired hairstyle and assumed that the decision-maker was the grandmother. The lack of communication and input from the customer, especially regarding a significant style change, reflects poor customer service. The customer also mentions that the stylist did not follow their instructions for layers in their daughters' hair, resulting in an uneven cut. This suggests a lack of attention to detail and a failure to meet the customer's expectations.

This negative feedback indicates potential weaknesses in Helen's Barber & Style Shop, including a lack of communication and a failure to deliver the desired outcome. The customer's dissatisfaction and comparison to a hair salon school suggest that the quality of service provided may not consistently meet customers' expectations. This feedback highlights the importance of effective communication and ensuring that stylists are attentive to the customer's needs and desires.

In conclusion, Helen's Barber & Style Shop has several strengths, including a friendly and accommodating atmosphere, experienced stylists, and positive customer relationships. However, there are also weaknesses that have been identified, such as a lack of communication and failure to meet customer expectations. Addressing these weaknesses by improving communication and ensuring consistent quality of service will be crucial for maintaining and growing customer satisfaction.

Best TL Reviews

Love to get my hair done there ???? Amy does my hair and has for years.

Jade listened & asked questions about my concerns & what I wanted my hair to do. She gave me a great style!!

Great woman. Very friendly and accommodating. She has been in the business for 43+ years. It's more of a barbershop type place but I've seen women get their hair done too. My son's hair came out great! Your in and out.

Really recommend this place! I live in Calhoun Falls South Carolina when I come down to visit family I always get my hair cut here!! Mrs. Lee is the best! She cuts it just how I like it! Great place! Friendly atmosphere! Overall a very welcoming place to get a great hair cut!

When Rachel started working here I immediately followed her and love that she started working at Helen's. Helen's is by far the best place for a hair cut with the best stylist you can find. Helen is one of the sweetest ladies I've ever met. I will continue to use Rachel no matter what but I am glad she's at Helen's. I can't brag on Rachel enough for how amazing of a stylist she is and how sweet she is. I know I can call ahead and set a appointment and she's always on time. She knows exactly how to cut all of her clients hair and how they like them. I love Rachel with all my heart and would recommend her to anyone out there!

I've been going to Helen's for 15 years and will Never go anywhere else!! I love all the ladies, they all know your name when you come in and even when you call, they always ask how you and your family are doing, you couldn't ask for a better place to go!! I would recommend any of the ladies whether it's for yourself, your spouse or your kids ????❤

I love all of the ladies in this shop, they all do such an amazing job. Lee is my stylist and I will always recommend her to others that want to get their hair done!

My daughter wanted part if her head shaved and they immediately shut her down. It's a haircut we'd discussed at home for almost a year before deciding on. We went over the pros and cons of it and they never bothered to ask me if I was okay with the style because their grandma was with them and they automatically assumed she was the decision maker. I was nobody in there.

If it was a hairstyle they'd never done before, that'd have been one thing, but not even asking THE MOM or DISCUSSING it with me is another.

I asked for layers and she didn't give either of my daughters layers like I'd asked. It cut wasn't even either.

I will never return. I had a better experience with the hair salon school than this.

Absolutely disappointed and not worth the money. This place was awful.