Quick Facts About Super Nail Spa
Super Nail Spa has received a range of comments from customers, some positive and some negative. In order to analyze the strengths and weaknesses of the establishment, we will consider both the positive and negative comments provided.
Starting with the positive comments, one customer mentioned that they were happy with the service and that the nail technician took the time to do their nails the way they wanted. This suggests that the customer service at Super Nail Spa is satisfactory and that the staff is attentive to the customer's needs and preferences. This is a strength as it shows that the salon values customer satisfaction and strives to meet their expectations.
On the other hand, there were several negative comments that raised concerns about the quality of the services provided at Super Nail Spa. One customer described their pedicure and eyelash service as the worst they had ever had, suggesting a lack of skill or attention to detail from the staff. Additionally, there were complaints about uneven nails, different nail sizes, and press-on-like nails, indicating low-quality workmanship. These comments highlight weaknesses in the technical skills of the nail technicians at Super Nail Spa.
Another common complaint was the rushed nature of the services provided. Several customers mentioned that their nails or toes were left lumpy or that their cuticles were not properly addressed. Rushing through services can negatively impact the overall quality of the nail treatments and can lead to unsatisfactory results. This is an area that Super Nail Spa needs to improve upon in order to enhance the customer experience.
Regarding customer communication and scheduling, there were a couple of negative comments. One customer mentioned that they called to make an appointment but the salon was closed when they arrived for it. This suggests a lack of organization and communication within the establishment. It is important for businesses to manage their bookings effectively and ensure that they communicate any changes or closures to their customers. Failing to do so can lead to customer dissatisfaction and inconvenience.
Lastly, there was a specific complaint about a rough nail technician who caused the customer's nail bed to feel sore and painful. This highlights a weakness in the training and professionalism of some staff members at Super Nail Spa. It is crucial for nail technicians to have proper training and technique in order to provide a comfortable and enjoyable experience for the customer. Instances of discomfort or pain can seriously impact the reputation of the establishment and deter customers from returning.
In conclusion, Super Nail Spa has a number of strengths and weaknesses based on the comments provided. The positive comments highlight good customer service and attentiveness to customer preferences. However, the negative comments raise concerns about the technical skills and attention to detail of the staff, as well as issues with rushed services, poor communication, and rough treatment. Super Nail Spa should address these weaknesses in order to ensure a high-quality experience for their customers and improve their overall reputation.
Best TL Reviews
I went there today. And it's the worst pedicure and eye lashes I had ever had. The customer service was great. Horrible job. Feet wasn't done properly. Eyes was a messed. First and last visit. Never ever. I am so annoyed. Because it's my last dime I used. I should follow my guts instinct. Because for Valentine's Day and there was so empty. I should know that's a red flag.
My husband dropped my girls off to get their nails done for their 1st day of high school. I'd been there before so I figured I wouldn't make a fuss. Both girls nails looked horrendous. The nails weren't even. They had different sizes. My youngest nails looked like press ons. I designed them so they wouldn't go to school embarrassed. Never again! They need new nail techs.
I am very happy with the service. That one guy took the time to do my nails the way I wanted
Dont be fooled! I went here for a simple gel manicure and i had to constantly point out the mistakes for them. It took way longer than it needed to
Una abonando un servicio para verse mejor y salis peor de lo que viniste y esta fue la segunda vez que volví a que me solucionen el problema , muy malo ???? dinero a la basura ????
The service is horrible.It was a rush job.The polish on my nails and toes were lumpy and my cuticles were not done properly. Several times i had to tell the lady that hurts. I will never go back.
Called salon on Monday to try and come after 7pm as they close at 8. Informed it was busy and was offered an appointment the next day at 7:30... I arrived to the location and was truly upset as they were completely closed, lights off, parking lot empty. I wish whoever had taken down my information the day before, would have called to let me know they weren’t available or not have scheduled me at all.
Omg! The older man at the very front did my nails, and boy was he a rough cookie! I went for days with my nail bed feeling sore and painful ???? thanks to him.
Place Pictures
Super Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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