Le Nails

+1 607-277-1670

401 Elmira Rd, Ithaca, NY 14850 United States of America

Open Today: -

Quick Facts About Le Nails

Le Nails Place has received a mix of positive and negative reviews from customers. In order to provide a comprehensive assessment, it is important to consider both the strengths and weaknesses of the salon.

One of the main strengths of Le Nails Place is the quality of their service. Several customers have praised the nail technicians for their skill and expertise. They have been described as amazing artists who are able to produce the desired nail designs. This indicates that the salon employs talented individuals who are capable of providing high-quality nail services.

Another strength of Le Nails Place is its affordability. Many customers have mentioned that the prices at the salon are reasonable. For example, a full set of acrylics was only $46, which lasted one customer for an entire month. This suggests that Le Nails Place offers good value for money, making it an attractive option for those seeking affordable nail services.

The salon also receives positive feedback for its customer service. Multiple customers have commented on the friendly and sweet nature of the nail technicians. They appreciate being consulted throughout the process to ensure that their preferences for length, color, and design are met. This indicates that Le Nails Place prioritizes customer satisfaction and strives to create a positive and personalized experience for each client.

Another notable strength of the salon is the convenience it offers. Customers mention that appointments need to be made ahead of time, indicating that the salon is conscious of managing its bookings efficiently. This allows clients to plan their visits and ensures that their preferred time and date are secured. Additionally, the absence of the need for appointments in some cases is also appreciated by those who require urgent nail services.

However, Le Nails Place has also received negative feedback from customers, highlighting several weaknesses of the salon. One significant weakness is poor communication and listening skills exhibited by the nail technicians. Customers have expressed frustration at the staff not allowing them to fully explain their preferences and dismissing their input. This lack of attentiveness can lead to misunderstandings and result in unsatisfactory or incorrect nail designs.

Furthermore, customers have mentioned experiencing pain and discomfort during their visits to Le Nails Place. Aggressive handling of nails and lack of gentleness have been reported, with some customers even bleeding during the process. This demonstrates a lack of attention to the well-being and comfort of the clients, indicating that Le Nails Place may need to work on improving the gentleness and care exhibited by its nail technicians.

Another weakness of the salon is the inconsistency in the quality and longevity of the nails. While some customers have experienced nails that last for an entire month, others mention that their nails started falling off within a week. This inconsistency can lead to dissatisfaction and suggests a lack of attention to detail and consistency in the application and quality of the nail services.

Lastly, Le Nails Place has also been criticized for its pricing. Although some customers find the prices reasonable, others feel that the services are overpriced. One customer mentioned spending $38 for a service that did not meet their expectations and that the nails did not last long. This suggests that there may be a discrepancy between the cost and the quality of the services provided.

In conclusion, Le Nails Place has both strengths and weaknesses. The positive aspects include skilled and friendly nail technicians, affordable prices, and convenience in terms of booking appointments. However, the salon faces challenges with communication and listening skills, lack of gentleness resulting in discomfort, inconsistency in the quality of the nails, and potential issues with pricing. It is important for Le Nails Place to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation in the industry.

Best TL Reviews

The couple that worked on my nails was so sweet! Frequently checked I liked the length, color, and design as they went. Full set acrylics was only 46, and they lasted me for an entire month. Def recommend, just make an appointment ahead of time :)

Worst experience I have ever had in a nail salon. They cut me the job is embarrassing and completely a safety issue with hygiene. Nails and work looks so embarrassing. You get less than what you pay for. left with nothing but regret. you were warned stay away and will be researching from now on. I feel traumatized and disgusted when i just wanted to treat myself. Their

license should be revoked.????

The Nail Techs are beyond amazing here! I’ve been going for about 8 years, and haven’t ever had a bad experience!! Their prices are very reasonable and their service is exceptional! Highly recommend!

Review based on the last multiple visits there: You try and tell them what you want and they cut you off and tell you that “ they know what you’re talking about or want” without letting you finish. Then when the time comes to do designs or paint they either mess up, have no idea what you wanted, or attempt to do something other than what you tried to ask for and you have to correct them it’s a waste of time, they could’ve just listened the first time. Every time I go I get hurt by them being very aggressive, resulting in bleeding nails and just pain inflicted on my fingers in general from them not being gentle. Sometimes it seems like they intentionally try to hurt your fingers or be aggressive when they’re frustrated or rushing. And not once did I receive an apology at all or any kind of concern from them. And If they don’t feel like doing a certain design they will lie and say they can’t do it, even if they’ve already done it for you before. I was going to tip them $30.00 but went with a lower amount instead because I’m honestly just so disappointed, this is my last time going there I shouldn’t have even tipped anything based on how I’m constantly treated there. Only went because you don’t have to schedule an appointment with them and I needed my nails done asap. Other than that, you don’t get the service you pay for.

I highly recommend going to Luxe nails. Sometimes the service is just a little more pricey( not by much at all) but that’s because they’re actually nice to you, they give you exactly what you ask for, it’s 100% more professional there, they don’t start your nails knowing you want a specific design then tell you last minute they “ can’t do it” once they get frustrated etc. Never going back here again and I know many other friends and family members who aren’t either.

Love this place. Great quality nails!! Ask for Cathy!

I like the staff. They were very nice. What I don't like is that fact that my nails didn't even last a week before they were falling off. 3 nails feel off in like one day three days after I just had them done. 2 of the nails weren't shaped and placed correctly. The price I feel like was way too expensive. I spent $38 there. I like the choices we have of colors and how peaceful it was the day I went.

Truly amazing artist i told her what i wanted and boom she produced

This salon is wonderful. I’ve been a customer for over 20 years in Ithaca. Kathy and her family run the best salon for someone looking for prompt, courteous and professional service. They have always made me feel like I’m visiting an old friend.