Quick Facts About LV SPA & NAIL
LV SPA & NAIL place is a popular salon that offers nail services such as manicures and pedicures. Based on the comments provided, there are both strengths and weaknesses to consider.
One of the main strengths of LV SPA & NAIL place is the quality of their work. Multiple comments mention that the technicians did a great job and provided excellent service. Reviews praise the skills of the staff, particularly Vana, who is mentioned specifically for doing a superb job. This indicates that the salon has competent and talented technicians who can deliver high-quality nail services.
Another strength of the salon is its friendly and welcoming atmosphere. Several comments mention the friendly service provided by the staff. Customers appreciate the warm and kind nature of the employees, which contributes to an overall positive experience. This positive atmosphere creates a comfortable environment for customers, making them feel at ease during their visit.
The use of natural ingredients in their pedicures is also seen as a strength. One comment specifically highlights the use of natural ingredients and expresses admiration for this aspect of the salon. This suggests that the salon prioritizes the use of safe and non-toxic products, which can be seen as a positive selling point for customers who value natural and organic beauty products.
However, despite these strengths, there are some weaknesses that need to be addressed. The most prominent weakness is the issue of long wait times. Multiple comments mention that there is consistently a long wait, even for walk-ins. This can be frustrating for customers, as waiting for an extended period of time can be inconvenient and time-consuming. This issue should be addressed by the salon to improve customer satisfaction and reduce wait times.
Another weakness pointed out in one comment is the negative experience with a particular technician. The customer had a bad experience with an inexperienced and unprofessional technician who was careless and rushed through the services. This indicates a potential weakness in the hiring and training process of the salon. It is crucial for the salon to thoroughly vet and train its staff to ensure consistent quality and professionalism in all services provided.
Furthermore, there are some complaints about additional charges and issues with polish quality. One comment mentions that the polish used was old and did not last long. Another comment expresses disappointment with the salon's response when the customer requested to have their nails buffed instead of polished, resulting in an extra charge. These issues indicate a need for improved quality control and clear communication with customers regarding pricing and services.
Overall, LV SPA & NAIL place has strengths in terms of the quality of their work, friendly service, and use of natural ingredients. However, the salon needs to address weaknesses such as long wait times, inconsistent service quality, and issues with additional charges and polish quality. By addressing these weaknesses, the salon can improve customer satisfaction and reputation.
Best TL Reviews
The young lady(Vana) did a great job. They always do a superb job.
Downfall: long wait even as a walk in. Every time I go to this place it’s a long wait.
Happy with my nails
Service is always friendly and they do great work. It's always busy so come with time to spare or come mid day when everyone else is working! I especially love the natural ingredients used for the pedicures! (Black Gel mani in pic)
Not the best experience, for the price paid of over $200+ tip for a pedicure and manicure for both me and my spouse. The tech that I got was the worst! Not only was she unprofessional, she was ruff and careless she filed my pinky nail down so much I was bleeding and it hurts. She was spraying the alcohol on my hands all over the place, didn’t even properly do the manicure, she didn’t even coat the nails correctly or appeared to even have the right tools for the job. She was filing and buffing my nails on both my hands and feet like they was sanding wood carelessly. My heels feel the same way before the pedicure, didn’t even bother really exfoliating them properly. She was messy and did nothing but complaint about the time the place closed and her situation here in EP and not to mention she finished right away, rushed like if she had a quota to meet. She has been only there a month and is from Dallas and don’t recommend her at ALL. They should really consider who they hire in this SPA. My spouses Tech, on the other hand was great my spouse was really pleased with his experience and how his manicure and pedicure turned out. Sad we couldn’t both feel the same.
I’m so sorry to leave a bad review, but after going here so many years, I was very disappointed, the polish that was used on me and me granddaughter was old and didn’t even make it out the door. There was four of us and I know that’s a lot at once but thought they could happen. We each had manicures and pedicureas, I was the last, and I ask to just have my nails buffed not polished, so to do that it was a extra $8, I was very disappointed in their reaction, really no polish but extra charge for buffing, horrible cleaning around the nails.
I absolutely loved this place and will recommend it to others. My wife and I were visiting for a wedding, we needed pedicures. We had my mother in law as well, totaling 3 pedicures 2gels/1 clear. We had 0 wait time for our pedicures. We received fast service with amazing customer service and making our experience most enjoyable. I had my pedicure done with Vana (VA) I appreciated everything about her service. We will be returning and using this location. My mother in law now has a place to continue getting pedicures. I unfortunately did not get the names of the other people who helped us, they were all so very helpful and allowed us to feel comfortable.
Family owned and the staff is so nice and friendly. Yes, you do have to wait sometimes but the services they provide is worth the wait. I've had manicures, pedicures, acrylics, dip powder with various techs and I always walk out a happy customer. ????
A very pleasant place, my pedicuritician was awesome! A sign of a good business is if they’re busy even on the odd days of the week…. I avoid restaurants that are always empty…
The lady that did my pedicure & my refills with acrylic & Christmas ???? designs did an awesome job. She was friendly, kind & very patient & creative in helping me with my design.
Place Pictures
LV SPA & NAIL Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
Places
Other Places
11. Roberts Lake