V.I.P Nail

+1 914-965-0316

85 Tibbetts Rd, Yonkers, NY 10705 United States of America

Open Today: -

Quick Facts About V.I.P Nail

V.I.P Nail Place has received a mix of positive and negative comments from customers, indicating both strengths and weaknesses of the establishment. In order to provide a comprehensive analysis, we will explore these comments and evaluate the overall strengths and weaknesses of the nail salon.

Starting with the strengths, several customers have mentioned that the staff at V.I.P Nail Place is friendly. This is an important aspect of a nail salon, as it contributes to a positive customer experience. A friendly staff helps create a welcoming atmosphere and can make customers feel comfortable and relaxed during their visit. Additionally, the cleanliness of the place has also been commended by customers. A clean environment is crucial in a nail salon to ensure the safety and well-being of customers.

Another strength highlighted in the comments is the wide range of nail colors available. This indicates that V.I.P Nail Place offers a diverse selection of products, giving customers the opportunity to choose from a variety of options. Having a wide range of colors can enhance the overall experience for customers, allowing them to customize their nails according to their preferences.

Furthermore, some customers have praised the skill level of the manicurists at V.I.P Nail Place. Despite the language barrier mentioned by one customer, these customers have emphasized the expertise of the nail technicians. Skilled technicians are essential in delivering high-quality nail services, as they are knowledgeable in proper techniques and can provide aesthetically pleasing results.

However, there are several weaknesses mentioned in the comments that must be taken into account. Firstly, a major weakness highlighted by multiple customers is the poor customer service provided by some staff members. Complaints include being on the phone while serving customers, speaking in their native language, and displaying a disrespectful attitude towards customers. These behaviors contribute to a negative experience and can deter customers from returning to the salon.

Another weakness mentioned by a customer is the subpar quality of the services provided. Some customers have reported issues such as uneven nails, poor cuticle care, and pedicures that are rushed and ineffective. These experiences can be frustrating for customers, as they expect high-quality services for the money they spend. Inconsistent quality can lead to a loss of trust and customers looking for alternative establishments.

In addition, a few comments have brought attention to health and safety concerns. One customer mentioned losing two toenails to fungus after visiting the salon. Although it is unclear if this is directly related to the salon's practices, it raises concerns about hygiene and proper sanitation procedures.

Lastly, a customer shared an experience where they were injured during their visit to V.I.P Nail Place. Being poked repeatedly and bleeding during a service is not only unacceptable but also a health risk. This incident highlights issues with staff competence, attentiveness, and overall professionalism.

In conclusion, V.I.P Nail Place has both strengths and weaknesses that can be gathered from the comments provided. The strengths include friendly staff, a clean environment, a wide range of colors, and skilled manicurists. However, the weaknesses include poor customer service, inconsistent service quality, potential health and safety concerns, and an incident of injury. These weaknesses are significant and should be addressed by the salon to improve the overall customer experience and maintain a positive reputation.

Best TL Reviews

Absolutely horrible. I went in for a gel manicure. The girl didn’t do my cuticles, didn’t clean my nails, and left me with an uneven patchy mess for nails. She was on the phone and texting half of the time while doing my nails. I went back the next day and they tried to sit me with the same girl to fix them, I had to go to a completely separate shop. But happy nails up the block on McLean did an amazing job and fixed my nails, making them look perfect

Very friendly staff and clean place . I began doing gel with them but for me it would chip after a few days because of my job but started doing SNS powder and it lasts. They have so many colors to choose from. They also always offer a mini massage.

Im embarrassed to say that I actually paid for this pedicure! Dare I call this a pedicure I could’ve done better myself at home! If i could give no stars I would. It lasted 15 minutes I still have lots of dead skin on my toes they could’ve just buffed it away ! I wouldn’t take a free pedicure from them ever again don’t waste your money !!

Although their English is not very good, but their manicurists are super skilled and their service attitude is really good????

Not very friendly, constantly taking in their language and laughing. Embarrassing people, constantly complaining about what they have to do and we are paying for the service. Hurt young peoples feeling about what they are doing. Not nice people. Very nasty attitude.

Grat always snice 2020 still present great service

I used to love them but I ever since they got new workers they are horrible!! I lost my two big toe nails to fungus, I never had this issue before in my life!!! I spent a lot of time and money here will never come back again!!!

Omg the worst place ever . The lady pocked me 3 times , I’m bleeding all over . She thinks it’s ok my nails are bleeding . She’s very rude, and continues to talk about me . I would never come here . They think is it’s a joke to talk about people . Please guys get your act together.