Amina African Hair Braiding

+1 609-344-8151

113 S Tennessee Ave, Atlantic City, NJ 08401 United States of America

Open Today: -

Quick Facts About Amina African Hair Braiding

Amina African Hair Braiding has received a mix of positive and negative comments from customers. In this analysis, we will discuss the strengths and weaknesses of the salon based on the provided comments.

Starting with the strengths, one customer mentioned that Amina did an excellent job and was quick in braiding their hair. The fact that the hairstyle was completed in about three hours is impressive and indicates Amina's efficiency and skill. Additionally, customers praised the cleanliness of the shop, which is an important factor in attracting and retaining customers. A clean environment promotes a sense of professionalism and hygiene, leading to a positive overall experience.

Another strength mentioned is Amina's pleasant and friendly nature. Customer service plays a crucial role in the success of any business, and Amina seems to have excelled in this aspect. Being warm and kind to customers enhances their satisfaction and encourages them to return. Furthermore, it was noted that Amina is versatile and can braid shorter hair, which expands the salon's clientele.

Moving on to the weaknesses, one of the most significant issues highlighted was being short-staffed. Customers mentioned having to wait for their appointment due to the lack of available stylists. This can lead to frustration and dissatisfaction, as customers expect their appointments to be honored promptly. This weakness could impact their reputation and could potentially drive customers away.

Another weakness mentioned is the poor hair selection at the salon. Offering a variety of high-quality hair options is essential for customer satisfaction. If customers are unable to find the type or quality of hair they desire, they may seek services elsewhere. This weakness suggests a need for improvement in the salon's inventory management and product selection.

The organization and cleanliness of the salon were also mentioned as areas of weakness. Customers expressed their dissatisfaction with the lack of organization, which can negatively impact the overall customer experience. Maintaining a well-organized salon creates a positive and professional ambiance, contributing to customer satisfaction and loyalty.

One particularly negative comment referred to Amina's sister or another staff member who was described as unprofessional and argumentative. This incident indicates a lack of professionalism in dealing with customer requests and complaints and could potentially tarnish the salon's reputation. Additionally, the customer complained about receiving a different hairstyle than requested and experiencing discomfort due to tightly braided hair. These issues not only impact customer satisfaction but also raise concerns about the level of skill and expertise from certain staff members.

It is important to note that the salon also received positive comments regarding the quality of the braiding service and affordable prices. These strengths suggest that Amina herself may possess the necessary skills and expertise, but inconsistencies in service quality may arise if another staff member handles the customer's hair.

In conclusion, Amina African Hair Braiding has strengths in terms of Amina's skill and quick service, cleanliness, and friendly customer service. However, weaknesses include being short-staffed, poor hair selection, the need for improved organization and cleanliness, and negative experiences with specific staff members. Addressing these weaknesses would be crucial for the salon to enhance customer satisfaction and reputation.

Best TL Reviews

Amina did an excellent job and she was quick❤ It only took about 3 hours for this hair style. The shop was nice and clean and she was very nice and pleasant. My hair is medium length but she can braid shorter hair too. Shes very good.

Short staffed. Called for appointment. Had to wait for stylist. Poor hair selection. Salon needs organization and cleaning. Was not happy with service or hair. Will not retirn.

If you call or go this place and Amina is not there, simply don't get your hair done. Her sister or whatever is so unprofessional. I told her how I want to get my hair done before she started and she did something completely different then proceeded to argue with me when another client sitting there even understood what I asked for was reasonable. This lady made my braids so tight, even with me telling her to loosen it up. The parts are not straight at all and I'm mad I paid a couple hundred dollars for this. Not worth it. If Amina is there fine, not when her rude sister is there. Absolutely don't let her touch your hair, because she'll also use a small tooth comb to pull your hair out. Terrible all around.

Really had a great visit braids we're done nicely

The people who are rating this place two stars or less is expecting too much while paying too little. Yes, they can be a little bit tight when braiding, but I had NO problems here. Whether I had my braids or my locks, these ladies know what they are doing and are damn good at their jobs. They are perhaps the best braiders in the City.

Awesome service for awesome price I couldn't ask for more highly recommend. I would go to her all time but I am from out of state.

She does a great job and good prices

Believe me -you can trust the bad reviews when you read them.

Got 5 braids done there & then had to make another appointment to have them redone somewhere else the next day.

Getting just 5 braids ended up costing me $140.00 total. My hair looked horrible & Amina knew it because she put a rubber band around the braids extremely tight to hide them. My hair was done with such a terrible attitude & I don't know why. Could be she's simply miserable, not making enough money fast enough or I failed a skin color test. IDK & IDC because I'm not going back anyway