Quick Facts About Venus Nails
Venus Nails has received both positive and negative feedback from customers, highlighting its strengths and weaknesses. In order to evaluate the strengths and weaknesses of the salon, let's analyze the comments provided.
Starting with the positive comments, customers have praised the salon for delivering great results in terms of nail polish application and attention to detail. One customer specifically mentioned that their nails turned out great and expressed a desire to go back again. Furthermore, a loyal customer who has been going to a specific nail technician for 10 years speaks highly of her expertise and claims that no one is better than her.
Moreover, the salon has been commended for the skills and professionalism displayed by the staff in performing pedicures. Customers have mentioned that the pedicures were thorough and the technicians were friendly. This indicates that the salon has trained staff members who can deliver quality pedicure services.
On the flip side, the negative comments shed light on several weaknesses of Venus Nails. One major weakness revolves around the customer service provided by a particular male technician. Customers have reported instances of rude behavior and poor communication skills by this specific employee. One customer even mentioned that the technician seemed irritated when requested to fix a shoddy paint job. This demonstrates an issue with staff training and professionalism, which can negatively impact the overall customer experience.
Another significant weakness highlighted in the comments is the use of illegal and harmful materials – specifically, the use of Methyl Methacrylate (MMA) in the acrylic nails. One customer pointed out that they discovered this harmful substance being used in their set after soaking off the nails. This raises concerns about the salon's adherence to health and safety regulations. The use of MMA can lead to severe allergic reactions and damage to natural nails. Therefore, it is essential for the salon to ensure that they are using safe and legal products for their services.
Pricing is another aspect where Venus Nails receives criticism. Customers have expressed dissatisfaction with the pricing of services, believing them to be overpriced for the quality provided. One customer mentioned being quoted $55 for a fill, which they considered to be too high. Another customer who paid $170 for a service felt that it was not worth the price and intends to contact the salon regarding their concerns. This indicates a discrepancy between the perceived value of the services and the prices charged. In order to rectify this weakness, the salon should consider reevaluating their pricing strategy to align it with the quality of services offered.
Another weakness highlighted in the comments is the lack of longevity for the products applied. Some customers reported that their nails did not last as long as expected, with several nails breaking off or polish chipping within a short period after application. This suggests that the durability and quality of the products used may be subpar. To address this weakness, the salon should consider using higher-quality products or ensuring that proper application techniques are followed to enhance the longevity of the nails.
In conclusion, Venus Nails has both strengths and weaknesses as mentioned in the comments. The salon is commended for delivering great nail polish application, attention to detail, and quality pedicures. However, it faces weaknesses related to customer service, pricing, the use of harmful products, and the longevity of the services provided. By addressing these weaknesses and building on their strengths, Venus Nails can enhance the overall customer experience and reputation of the salon.
Best TL Reviews
My nails turned out great, I Would have give them 6 stars if my pedicure Was better, But she did do a good job polishing my nails. I will definitely go back. This is Atwater area and it's very hard to find a good salon here
I came in with a picture of a beautiful, yet simple set that I wanted done. My mom and daughter came with me for girls day and we spent over 300 total for the 3 of us. This is the type of work they sent me home with and the guy had terrible customer service skills. These were done day before yesterday and several of them are lifting up. He had acrylic all over my cuticles and fingers which as we all know causes them to lift. I told him once that I didn't like the shape of the paint and he acted like he fixed it. He seemed irritated when I told him to fix it after he rushed and slopped on the paint. It's a shame bc the girls who did our pedicures were great. Very friendly and thorough. I went back to see about getting them fixed yesterday. Less than 24 hours after getting them done. They tried to have the same guy do it so I just left. I don't want that guy to touch my nails ever again. I will never ever go back to this salon.
Very rude ! Will not be going back I called to ask pricing for a fill $35 they wanted to charge me $55 ! For a fill (short set ) the gentleman that I was given the service by was rude as well and didn’t really file them down reason why they look soo unproportionate and globby as well as the gel polish is starting to already chip :( and for $45 it’s not the best work for the price ! Save your money and go elsewhere ! I called and asked for a manager the lady was rude and didn’t really care .
I got an acrylic set a few weeks ago and although it was overpriced the lady did a good job so I did not mind. I did noticed the acrylic looked weird but did not pay much attention to it. I decided to soak off my nails and realized that they used MMA which is illegal to use on nails and extremely harmful. It is something dentist use in teeth, keep your natural nails safe and avoid coming here.
They were super nice. Hannah did my nails. She paid attention to detail, i didnt have to point out anything. I mentioned color was a little light, she offered an extra coat. I would highly recommend, specially since im picky. Cant say the same about the pedis.
I love flower! ???? She's the best, literally been going to her for 10 years. No one is better than her ????
Older guy was really rude my pedi looks bumpy I didn’t ask for acrylic nails on my toes and he put it on them any way not just that he didn’t even put them in all my toes only 3 service was wack the polish needs a extra coat of two my nails are thick I paid 170! I’ll definitely be calling tomorrow, thought I’d let it slide but not for 170 this was not worth it!!!
I got a pedicure and a full acrylic set with gel nail polish and I've been getting lots of compliments on my nail color that I chose from here. My nails haven't broken and I've had them on for 3 weeks now, longest I've ever gone with nails. Everywhere else I've gone they've never lasted as long, so that makes me happy and want to go back. Only thing is when I do go here my nails are just a basic color no jewelry or designs.
Update will not be going back, my nails were only good that one time, I went back the second time to get a fill and they were uneven and looked bumpy, and they also didn't last as long. Made the mistake of going back a third time and my nails didn't even last a week, the lady had fixed two of my nails that broke off and she replaced them and those were the first two to fall off. The worst part is a fill is pretty much the same price and a new set.
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Venus Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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