Nail House & Spa

+1 516-623-6245

1756 Merrick Ave, Merrick, NY 11566 United States of America

Open Today: -

Quick Facts About Nail House & Spa

Nail House & Spa has several strengths based on the comments provided. Firstly, customers consistently mention that the salon is welcoming and clean. This creates a positive atmosphere for customers, making them feel comfortable and relaxed. Additionally, the salon seems to prioritize customer satisfaction by accommodating walk-ins and handling a high volume of appointments efficiently.

Moreover, many customers appreciate the long-lasting results of their mani and pedis. This indicates that the technicians are skilled and pay attention to detail, resulting in polished and durable nail treatments. The inclusion of hot stone massages during regular pedicures is also mentioned positively, further enhancing the relaxation and pampering experience for customers.

Another strength of Nail House & Spa is the friendly and professional staff. Customers mention that the employees are attentive, kind, and do an incredible job. The owner, Nicole, and her daughters Grace and Ashley are specifically praised for their attentiveness. This indicates that the salon places emphasis on building relationships with customers and providing personalized service.

Furthermore, the cleanliness of the salon is consistently highlighted as a strength. A clean environment is essential for maintaining high hygiene standards and ensuring customer satisfaction. The mention of back, shoulder, and neck massages being given while nails are being done also adds to the positive experience and overall satisfaction of customers.

Despite these strengths, there are a few weaknesses that can be observed from the comments. Firstly, one customer mentions a negative experience with acrylic nails. They felt that the technician did not adhere to proper health standards by not using acetone and using a metro card instead to remove the excess acrylics. This raises concerns about the salon's adherence to health regulations and the quality of their acrylic services.

Another customer mentions a disappointing manicure experience. They requested coffin nails but received squared nails instead. The gel polish application was also described as bulky and resulted in most of the polish coming off the next day. This indicates that there may be inconsistent skill levels among the technicians, leading to inconsistent results for customers.

In summary, Nail House & Spa has several strengths such as a welcoming and clean environment, long-lasting mani and pedis, friendly and professional staff, and a focus on customer satisfaction. However, there are also weaknesses, including concerns about acrylic services and inconsistent nail treatments.

Best TL Reviews

Welcoming and clean. I usually make an appointment but having been there several times they didn't balk when I requested a walk in. Mani and pedis are long lasting.

Dropped in while I was in the area and Nicole took me quickly even with many appointments. Great job on the gel manicure and pedicure! Very professional and get massages while your sitting.. very relaxing hot stone massage with regular pedi ????????

My daughter in law recommended Nail House. The staff is friendly, the salon is clean. I have been going every 2 weeks since July 2021. I get a gel manicure and a regular pedicure. Everyone I have gone to has done a good job!

i went into this salon today expecting to get my acrylics off nicely because any other time i've came here it was amazing service. the woman was filing the color off of my acrylics and nicked my skin multiple times and then i thought "it's fine she's gonna put the acetone on and then my nails will be fine". nope. the woman didn't use acetone at all. she just filed my nails and used a metro card, you know the things you use to get on a train, to get off the excess acrylics. i'm pretty sure that violates some health laws. and to make matters worse she didn't even take off all of my acrylics. this salon is great with manicures and pedicures but

definitely not acrylics.

I got my nails done at new place and they absolutely butchered it. I was so upset that I went back to my girls at Nail House & Spa for them to fix it. They are so nice here and do an amazing job with all of their services. The store is very clean and inviting too

The BEST !!!!

The owner Nicole and her two daughters Grace and Ashley are so kind and attentive .

The salon is very clean and all of the staff is so friendly and do an incredible job . I have been coming there since they opened and couldn’t be happier .

It is a treat to myself at the end of a hectic week , I feel pampered and relaxed . I even make sure not to get a gel manicure so I have an excuse to come back every week . The massage while you’re getting your nails done is the “icing on the cake “. Manicures , pedicures , waxing , massage any service you’re looking for is done to perfection .

They make you feel like family , and you can’t wait to “ come home “????????????

Fantastic nail place. Great service. They give you a back, shoulder and neck massage while your nails are being done. Very clean

I came in due to the good reviews for a fill in and pedicure. They told me they only had gel fill in and I was okay with that. Waiting time wasn’t bad and the place is very clean. The pedicure was great, but the manicure was horrible! I wanted coffin nails and she left them squared. The gel polish was so bulky, it was just blobs of polish on the majority of my nails. I paid and left because I was in a rush. The next day, most of the polish came off because the gel wasn’t even dry. I had to go back to my original nail place to fix my nails!