Quick Facts About S&S Nails Spa
S&S Nails Spa has received both positive and negative reviews from customers, highlighting both its strengths and weaknesses. In analyzing these reviews, it's important to note that opinions can vary based on individual preferences and experiences.
Starting with the strengths, several customers complimented the attention to detail and customer service at S&S Nails Spa. One customer stated that the technician took the time to ensure their nails were perfect, while another praised the staff for being friendly and engaging in conversation. These positive experiences indicate that S&S Nails Spa values customer satisfaction and provides personalized services, which can be a strength for attracting and retaining customers.
Additionally, S&S Nails Spa received positive remarks for its ability to replicate customers' desired designs. One customer was pleased that their wedding nails turned out exactly as they had shown in the photo. This suggests that the salon has skilled nail technicians who are capable of fulfilling customers' specific requests, indicating a strength in their technical abilities.
Another strength mentioned by a customer was the longevity of their gel nails. The fact that their nails had not peeled after a week suggests that the salon uses quality products and proper techniques, leading to longer-lasting manicures. This durability can be appealing to customers, especially those who want their nail enhancements to last for extended periods.
Moving on to weaknesses, one common criticism was the lack of variety in nail designs or embellishments offered by S&S Nails Spa. A customer expressed disappointment that they did not receive any rhinestones or fancy designs despite requesting them. Another mentioned that they only received a glitter ombre on their fingernails and plain polish on their toenails, despite their desire for more elaborate designs. This indicates a weakness in S&S Nails Spa's range of services and options for customers seeking unique and intricate nail art.
Another weakness highlighted by a reviewer was the lack of coordination and communication between staff members. The customer had to repeat their request multiple times for their pedicures to be done simultaneously, which suggests a lack of organization and attention to customer preferences. Additionally, a customer mentioned that their technician rushed through the fill job, causing them to be cut without receiving an apology. This indicates a weakness in the salon's professionalism and care for customer comfort and safety.
Moreover, several customers expressed dissatisfaction with the overall quality of their nails. One customer mentioned that a nail popped off within two weeks, indicating poor application or lack of proper maintenance on the salon's part. Another reviewer complained that their nails were thick and unevenly shaped, suggesting flaws in the salon's technical execution. These weaknesses in the quality and craftsmanship of the nail enhancements can be a major drawback for customers seeking long-lasting and well-executed manicures.
Furthermore, a customer gave a negative review, stating their disappointment with the rushed service and the poor quality of polish application. They also mentioned that their nails looked unacceptable within 24 hours of getting them done, which indicates a severe lack of attention to detail and potentially poor overall technique. This emphasizes the importance of properly training and supervising staff to ensure consistent quality across all services provided by S&S Nails Spa.
In conclusion, S&S Nails Spa has received both positive and negative reviews, highlighting its strengths and weaknesses. On the positive side, the salon has been praised for its attention to detail, friendly customer service, and ability to replicate desired designs. However, weaknesses such as a limited range of nail art options, lack of coordination and communication among staff, and poor quality in nail application and maintenance have been mentioned. It is crucial for the salon to address these weaknesses in order to improve customer satisfaction and attract new clientele.
Best TL Reviews
I never give reviews, but this place deserves it. The guy took his time to make sure they were perfect. My friend recommended this place, and I will be returning. In past places I’ve had my nails bubble, have their finger prints in the polish, and the acrylic all over my cuticles. This place is check too! I highly recommend this place!
I had such a positive experience here. I went to another nail salon and my nails looked absolutely nothing like the picture I showed them and I was panicked because they are for my wedding. My mom got ahold of Tom and he was able to get me in almost immediately to make them look exactly like what I wanted. Everyone else was also so friendly there and I will definitely be returning.
S&S Nails did an INCREDIBLE job! I went there for my wedding nails and Gina did them exactly like the photo I showed her. With flawless attention to detail, quick turnaround, and going well above all expectations, S&S Nail Spa earns my highest recommendation!
This place is ok, not excellent. They get the job done. I had bad experience at vogue nails just down the street a few weeks earlier so this place is an improvement. The fact that they did my nails nicely and after a week my GEL nails haven't peeled is a mark in their favor. I was getting a gel manicure and pedicure for my sister's wedding. The woman who did my nails was friendly and actually talked to me, and we had a nice convo(most other places they speak another language to their co workers and don't talk to you.). However, since I was getting my nails done for a special occasion, I wanted them fancy with rhinestone or designs or both. I got neither bc the woman who did my nails didn't do any of those things. I got glitter ombre on my finger nails that looks OK, and nothing but polish on my toenails which really disappointed me even though I asked for something more. The shop was a tiny bit run down but the quality of what they were able to do was good.
Went for a fill and a pedicure for my husband and myself.
When I made the appointment I said I wanted the 2 pedicures at the same time.
I had to say 3 times that the pedicures needed to be together once I was there.
The fill they did, are overly lopsided the technician rushed the entire job cutting me at one point and never apologized.
I got a glitter polish and didn't notice till I was gone that all 10 fingers are not the same shade.
Pedicure was fine, only complaint was that the girl didn't want to just use the same glitter polish, I had to argue to get it.
I got acrylics on December 2nd, a nail popped off on the 13th because my acrylics weren’t glued on properly. I spend $70 for my nails to last less than 2 weeks and then got told by one of the workers that i “need a fill”. All of my acrylic nails are peeling off of my real nails!!
absolutely horrible. my nails are so thick it looks and feels like a block of cheese. they don't shape the nails at all and my length is uneven. will never be coming here again.
This was by far the worst nail salon I’ve ever been too. We made an appointment for 6 and the close at 7 a man started my nails then sent me over to another girl and I had to wait for her to be done doing someone else then she rushed and only put on one coat of Polish did not even cure it all the way. So this is how my nails looked not even 24 hours later. Huge waist of my time & $65. I will never go back there.
S&S Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | Closed |
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