Salon & Co.

+1 704-923-0900

110 S Gaston St, Dallas, NC 28034 United States of America

Open Today:

Quick Facts About Salon & Co.

Salon & Co. has received a mix of positive and negative comments, highlighting both the strengths and weaknesses of the place. In this analysis, we will discuss these comments in detail to provide a comprehensive understanding of the salon's strengths and weaknesses.

Starting with the strengths, one common theme in the comments is the cleanliness of the facility. Multiple customers appreciate the salon for maintaining a clean and tidy environment. A clean facility not only enhances the overall experience for the customers but also showcases the salon's commitment to hygiene and professionalism.

The staff at Salon & Co. also receives praise from many customers. The welcoming demeanor of the staff is mentioned in multiple comments, with customers feeling a sense of warmth and comfort when entering the salon. This positive attitude from the staff contributes to building a friendly and pleasant atmosphere.

Another strength mentioned by customers is the availability of hair appointments. It is evident from the comments that Salon & Co. values their customers' time by providing convenient appointment slots. This availability allows customers to easily schedule their visits and enhances customer satisfaction.

Competitive pricing is also listed as a strength of Salon & Co. According to customers, the salon offers prices that beat their competitors. Affordable pricing is an attractive feature for customers, especially when combined with quality service.

The skills and expertise of specific stylists are appreciated in multiple comments. Several customers mention the excellent work done by stylists like Brooke, Lori, Lauren, Olivia, and Tammy Hamilton Tate. These stylists are praised for their talent, professionalism, and ability to deliver desired results. Such positive feedback about individual stylists can contribute to attracting new customers and building a reputation for quality service.

Personal touches like offering snacks and drinks are also seen as strengths of Salon & Co. These little gestures make customers feel valued and enhance their overall salon experience. Feeling like family with their stylist is another aspect appreciated by customers, as it adds a personal touch to the stylist-customer relationship.

Despite these strengths, there are some weaknesses that need to be addressed. One significant issue mentioned by a customer is a botched hair appointment. The customer booked an appointment for a specific hairstyle for an important occasion, but the stylist, Rebekah, seemingly made a mistake and ruined the customer's hair. The customer faced difficulty in getting a refund as the stylist allegedly refused to provide one, leaving the customer dissatisfied and frustrated. This incident highlights a potential weakness in the salon's policies regarding customer satisfaction and refunds.

In conclusion, Salon & Co. has several strengths that contribute to its positive reputation. The cleanliness of the facility, welcoming staff, availability of appointments, competitive pricing, and skilled stylists are all aspects that customers appreciate. However, there are weaknesses that demand attention, such as mishandled appointments and issues with customer satisfaction policies. Addressing these weaknesses can help Salon & Co. maintain and improve its overall quality of service, ensuring a positive experience for all customers.

Best TL Reviews

I love how clean the facility is. The staff is very welcoming. Hair appointment are available, and prices will beat anyone! Brooke does an amazing job. They offer you a snack and drink. I always leave feeling like I look like a million dollars!!! You literally feel like family with your stylist.

BEWARE! I booked an appointment with Rebekah for my engagement and pregnancy announcement pictures and Rebekah turned my hair black and blue with two yellow stripes when I had asked for a balayage with a face frame. She asked the hair stylist next to her for color remover after realizing my hair was blue ???? It just got worse from there...she offered to fix it at no cost, but after being there 6 hours and it looking like this after she attempted to fix it, I was beside myself!! She absolutely refused to refund my money after ruining my hair because that is “her policy”! What professional hair stylist does this?

I love Lori she is the very best thanks Lori for making me feel beautiful

Lauren is absolutely amazing, and I don't say that about many stylist! All the staff are very friendly and pleasant to be around. She did exactly what I ask for a wonderful inexpensive price.

The young lady who does my hair (Olivia).is awesome. I don't have to tell her what to do with my hair cause she knows what she's doing. She is very nice and professional. I will continue to go there as long as I can.

Tammy Hamilton Tate is very talented, kind and very good with my elderly mother. We loved our hair, but her most of all !!!

Lori did a great job on my hair. This was my first time getting services. I am very please. Thank you!

Mrs.Tammy is a Goddess at her craft! She is amazing and I love how she makes me feel when my hair is done. Thank you. Mrs. Tammy????