Quick Facts About Kelly Nails
Kelly Nails place has both strengths and weaknesses based on the comments provided. The strengths include:
1. Friendly and attentive staff: Multiple comments mention that the staff at Kelly Nails place is friendly and welcoming. They make an effort to introduce themselves and take the time to understand the customer's preferences.
2. Skillful technicians: Some customers praise the quality of the nail and lash services provided. They mention that the technicians are skilled and capable of giving the customers what they want.
3. Good customer service: The salon is commended for its customer service, with comments stating that the staff is patient, dedicated, and makes sure the customers are satisfied with their nails and lashes.
4. Reasonable prices: One customer mentions that the prices at Kelly Nails place are reasonable, suggesting that the salon offers good value for money.
5. Convenient scheduling: A customer praises the salon for accommodating their last-minute appointment request and being able to fit them in. This demonstrates flexibility and convenience for customers.
However, there are also weaknesses mentioned in the comments:
1. Lack of cleanliness: There is no specific comment regarding cleanliness, but it is an important factor in nail salons. It is not clear whether Kelly Nails place maintains a clean and hygienic environment.
2. Inconsistent service: Some comments mention that the lash extensions and nails did not last long, indicating a lack of quality in the application. Additionally, one customer received clumped up lashes with excessive glue, suggesting a lack of attention to detail and inconsistency in service.
3. Lack of finesse in lash application: A customer expresses dissatisfaction with the lash application process, stating that the technician was aggressive and lacked finesse. This suggests a lack of skill or training in lash application techniques.
4. Customer service issues: One customer reports that the technician was not friendly when they expressed dissatisfaction with the nail shape. This indicates that there may be some instances where the customer service falls short.
In conclusion, while Kelly Nails place has strengths such as friendly staff, skillful technicians, good customer service, reasonable prices, and convenient scheduling, the salon also has weaknesses including possible cleanliness concerns, inconsistency in service quality, lack of finesse in lash application, and occasional customer service issues. These weaknesses should be addressed to improve overall customer satisfaction and maintain a positive reputation.
Best TL Reviews
Kelly is a nice lady but I’m pretty sure as she was doing my lashes she dropped something on the floor and continued to work on me. It was my first time so I just kept my eyes closed. Well these lashes not only lasted just a week but now I also have a stye infection in my eye and on my lash line. I wish there was a way to get my money back it’s so painful. Never again.
I’ve been coming here for the past couple years to Kelly , she always does an amazing job & very sweet with my needs and wants. I recommend her to all my friends and family! A+
Don’t get your lashes done here. I came out with just clumped up lashes with so much glue on them that actually hurt my eyelids. Also, she was being super aggressive while putting lashes on, no finesse at all. Worthless! Waste of money!
I got exactly what I wanted without being frustrated. The guy that did my nails not only did an amazing job but he was wonderful and spoke to me and made me feel comfortable. Everyone there was very nice oh, and I'm incredibly pleased with the job they did for me on my nails
I really like the service of this salon, they are attentive, dedicated, make my nails very beautiful, you should come here
LOVE, LOVE, LOVE!!!! We found our new nail salon!!!! Lindsay & Mia are AMAZING nail techs!!!
I love having protection over my natural nails, so I like just a thin layer of coverage. Lindsay did them to perfection!!! Ican honestly say this is the best nail salon I've EVER BEEN TO!????
1. All staff is super friendly
2. They ask your name & introduce themselves
3. They make sure you like the shape & color of your nails
4. They are extremely patient
10 STARS!!!!!! AMAZING PEOPLE!!! GREAT SERVICE!!!!!
I told the nailtek to give me almond shaped nails,even showed her a picture! Well to my dismay they came out more oval shaped,I could not believe it! was afraid to say anything she wasn't very nice! I will never go back again also charged me 50 dollars for just a fill!
I came to this location because my friend recommended it. I called to request an appointment for the same day. She was able to schedule me appointment squeeze me in. I had a little wait time. My fourteen-year-old received a pedicure would she very much enjoyed. I showed the nail tech a picture of the nails that I wanted from the internet. To my surprise she was able to achieve almost identical to the picture I showed her. Very friendly, very nice and very clean. The price is very reasonable as well. I definitely recommend this place to any of my friends or family
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