Oriental Nails

+1 978-343-9843

373 John Fitch Hwy, Fitchburg, MA 01420 United States of America

Open Today: -

Quick Facts About Oriental Nails

Oriental Nails appears to have several strengths based on the comments provided. One of the main strengths is the consistent satisfaction expressed by customers over a long period of time. One commenter mentions visiting the salon every two weeks for over five years and never leaving dissatisfied. This highlights the salon's ability to consistently provide high-quality manicures and pedicures that meet customer expectations. Additionally, the cleanliness and organization of the salon are praised, indicating that Oriental Nails maintains a hygienic and well-maintained environment for its customers.

Another strength mentioned by multiple commenters is the friendliness and welcoming nature of the staff. Customers appreciate the warm and inviting atmosphere created by the salon employees. One commenter specifically mentions Christina, who works with them to accommodate their schedule. This personalized customer service helps build a positive relationship between the salon and its clients.

Furthermore, the longevity of the manicures is pointed out as a strength. One customer mentions that their gel manicures last up to three weeks, indicating that Oriental Nails uses high-quality products and techniques to ensure long-lasting results. This is also supported by another comment that praises the job done on the nails, specifically mentioning a design.

However, there are a few weaknesses of Oriental Nails identified in the comments that should be addressed. One negative aspect mentioned is the lack of relaxing elements in the salon. One customer notes that there was no soothing music and mentions the presence of dusty old fake flowers and supplies in boxes, creating an unkempt environment. This indicates a lack of attention to detail in terms of creating a pleasant ambiance for customers. Additionally, another customer mentions that their pedicure experience was unsatisfactory due to the spa personnel appearing unhappy and not providing the expected services.

Another weakness mentioned is the lack of attention to detail during the service. One customer complains about the absence of a base coat, top coat, and proper filing tools. They describe the paint job as laughable and convey a lack of pride in the work. This suggests a lack of professionalism and commitment to delivering high-quality services.

In terms of pricing, Oriental Nails is generally seen as reasonable. One comment mentions that the price was not bad at all, indicating that the salon provides good value for the services offered. However, it is worth noting that one customer felt they could have done the service themselves for a lower cost, suggesting that the pricing may not be competitive for some individuals.

In conclusion, Oriental Nails has strengths in terms of consistent customer satisfaction, cleanliness, organization, and friendly staff. However, there are weaknesses related to the lack of relaxing elements, attention to detail during services, and pricing competitiveness. To address these weaknesses, Oriental Nails should focus on enhancing the overall ambiance of the salon, improving attention to detail during services, and ensuring competitive pricing to attract and retain more customers.

Best TL Reviews

I have been having my manicures and pedicures done at Oriental nails every 2 weeks for over 5 years. Not once have I left dissatisfied. Not only do my nails and toes always look beautiful, the staff is always warm and welcoming. Christina always works with me to make sure my appointments work with my schedule. The salon is always clean and organized.

I love this place! I had gel manicures nothing fancy but they last up to 3 weeks! Very clean as well. They are so sweet and my nails looks great. Highly recommended!

I came into this place for the first time this weekend and will definitely be back. Such a great experience! They did a good job. All of the other staff were very nice and welcoming.

They did such a good job love this design.

I dont know what his name was, but I had ALOT of doubt and he really impressed me.

June 12 2021

Gel Full set pointy with Blue Glitter.

$50& +$10 tip

Nothing relaxing about the place except for the outstanding pedi chairs.

Went today with my BF. It's not often that she and I can get together for anything pampering so we were both wicked excited!

Anyways, no soothing music. Supplies in boxes all over the space, dusty old fake flowers here and there...

Just unkempt.

And our two spa personnel were obviously not happy to be stuck doing pedicures. Never got their names.

We suffered the effects as my friend was completely unsatisfied, and I say my experience was just, meh.

No exhilarating, minty scrub, no buffing of the nails. No base coat, no top-coat. Old and worn out files with zero grit. I got a lower leg "massage", she didn't. The actual paint job was laughable. No pride in it whatsoever, like I said. Just wanted to get us in and out with as little effort as possible. I hope they improve.

Not planning on ever going back.

$35

Could have done it myself.

But yes, the chairs were awesome, I gotta say.

Went in on a last minute whim and i am so glad i did. The lady that did my nails did a beautiful job. They are perfect. Very friendly and the price wasnt bad at all!!!! I will absolutley be back!

It’s a great spot! Clean and the girls are friendly! She did such a beautiful job, I got a full set and the nail was thin and dainty not clunky and fat. It looks really natural! She took her time and did an excellent job. I highly recommend this salon for manis/pedis! My toes came out great too!