Quick Facts About Gel Nails & Spa
Gel Nails & Spa place, based on the comments provided, has both strengths and weaknesses that can be identified.
Starting with the strengths, several commenters expressed positive experiences at the salon. They appreciated the fact that the salon was not crowded, allowing for a more relaxed and peaceful environment. The staff members who worked on their manicures and pedicures were described as skilled and pleasant, providing good service. There were also comments about the professionalism of the staff and how customers didn't feel rushed during their appointments. These positive experiences indicate that Gel Nails & Spa place has the potential to provide a pleasant and enjoyable nail salon experience for customers.
In terms of weaknesses, there are several comments that highlight areas of improvement for the salon. One common issue mentioned by multiple commenters is the inconsistency in service quality. Some customers had negative experiences with rude and aggressive staff members who did not listen to their requests or rushed through the service. This indicates a lack of consistency in the quality of service provided by different staff members. Additionally, there were complaints about the pricing structure of the salon. Customers mentioned that they were charged extra fees for gel polish and different nail shapes, which were not clearly communicated beforehand. This lack of transparency in pricing can lead to customer dissatisfaction and may impact the salon's reputation.
Another weakness highlighted in the comments is the salon's availability and communication. One commenter mentioned that the salon was closed despite being stated as open, and they were unable to get through to the salon via phone calls. This indicates a lack of communication and responsiveness from the salon's management, potentially causing inconvenience to customers and affecting the overall customer experience.
Furthermore, there was a comment recommending another nearby nail salon as a better alternative to Gel Nails & Spa place. The commenter mentioned better prices and service at the recommended salon, suggesting that Gel Nails & Spa place may face competition from other salons in the area. This highlights the importance of providing competitive prices and excellent service to attract and retain customers.
Overall, Gel Nails & Spa place has strengths such as a peaceful environment, skilled staff, and professionalism. However, there are weaknesses that need to be addressed, including inconsistent service quality, transparency in pricing, communication and availability, and competition from nearby salons. Addressing these weaknesses has the potential to improve the overall customer experience and reputation of Gel Nails & Spa place.
Best TL Reviews
I liked everything about the place. It was not crowded. Both staff who worked on my manicure and pedicure were very good at what they do and also very pleasant.
Everyone was very nice and professional and i didnt feel rushed. Would definitely visit again!
Was said to be open but door was locked, and no phone calls answered.
i went for the first time to get my nails done , they came out horrible , she didn’t even let them dry all the way , they got messed up and i got charges so much money just for a simp color and they weren’t even pretty , and they broke off the first week. And the lady that did my nails was so rude and aggressive.
Worst place ever. Charged me and didn't even tell me why until we got the bill. Sets say 25$ but if you want gel polish it's 10 dollars extra. If you want a different shape of the nail they charge extra. I recommend creative nails that's just a block down. Better prices and better service. If it's Sunday wait one more day and go to Creative Nails. So much better. I promise. My friend had to go and get her nail fixed because she didn't get them filed and painted right. It's like they rush the service so they can get more people and they don't think about the customers just about the money they're getting. Didn't even have the kind of nail acrylics I wanted. Don't waste your time or money when there's a better place 2 plazas down.
Not very nice. Everything I wanted the lady said she couldn't do. Ombre glitter or Ombre clear to build up on any color. She just didn't want to do the work. She even complained about me having to start with fresh acrylics because she couldn't put glitter powder for my fill ins. Everything I tried to do she said she couldn't. I would not recommend this place unless you want solid colors.
First time visiting here with a friend that goes often— did a great job on my white dip manicure! I don’t frequent nail salons often, however this place is very clean, following COVID protocols, and did a wonderful job on my dip (as I have very short nails from years of biting)
Will definitely return and continue to get their dip.
I loved going here to have the younger man do my nails I'm picky so he always does the best job I won't go anywhere else. Well. Today he wasn't there so I had the younger girl Jackie do my nails and the are horrible!!! I don't like the acrylic thick and of course 2 nails were so thick and there was a bunch of acrylic under my. Nails meanwhile the whole time she was doing them she rushed and didn't listen to a thing I said. Went back in to have her fix them and she had the nerve to tell me it was because of the Polish I picked out and she didn't even paint them the color I wanted. And half of 2 of my nails don't have polish on them. She then started getting loud and made a big deal out of it. Needless to say I got my $ back and will never go there AGIAN she sucks and is very rude. Please do not go there!
Gel Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Today
Opening Hours
| Monday | 10:00 AM - 06:30 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | 11:30 AM - 04:30 PM |
How to go there
Location
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