Esther's Beauty Salon

+1 714-893-2773

8448 Westminster Blvd., Westminster, CA 92683 United States of America

Open Today:

Quick Facts About Esther's Beauty Salon

Esther's Beauty Salon has a mix of positive and negative comments from customers, indicating both strengths and weaknesses. Below is an analysis of these comments to understand the strengths and weaknesses of the salon.

Strengths:

1. Quality Haircuts: Multiple customers mentioned that they love the haircuts they receive at Esther's Beauty Salon. Elena, in particular, is praised for consistently delivering perfect haircuts. This indicates that the salon has skilled stylists who can provide high-quality service.

2. Affordable Prices: The salon is commended for being affordable despite the generally high prices associated with haircuts. This means that customers can receive quality service without having to pay exorbitant prices, making it an attractive option for budget-conscious individuals.

3. Friendly and Family-Oriented Atmosphere: Many customers mention the friendly and welcoming atmosphere at the salon. They appreciate the staff's friendliness and the fact that the salon caters to families. This creates a positive environment, making customers feel comfortable and valued.

4. Diverse Hairstyle Options: Customers mention that the salon offers a variety of hairstyle options for different events. This indicates that the stylists have the expertise to cater to specific needs and preferences, providing customers with a range of choices.

Weaknesses:

1. Inconsistent Service: Some negative comments highlight instances where customers had unsatisfactory experiences at the salon. Complaints include employees cutting hair in a way that wasn't desired, providing an incorrect hair color, and leaving uneven haircuts. These incidents suggest that the salon may have issues with consistency in service delivery.

2. Poor Customer Service: Several negative comments mention that the salon has poor customer service. Customers complain about having to wait for extended periods, employees taking their time with previous customers, and employees being lazy or unenthusiastic. This indicates that the salon may not prioritize efficient service and customer satisfaction.

3. Communication Issues: A few negative comments mention miscommunication between customers and employees. Complaints include not receiving the requested haircut or hair color. This suggests that there may be a lack of effective communication and understanding between customers and stylists.

In conclusion, Esther's Beauty Salon has several strengths, including quality haircuts, affordable prices, a friendly atmosphere, and diverse hairstyle options. However, there are also clear weaknesses, such as inconsistent service, poor customer service, and communication issues. Addressing these weaknesses could greatly improve the overall experience at the salon and attract more satisfied customers.

Best TL Reviews

Best place to get a haircut in town and is offordable. Haircut prices are through the roof but this is a nice location that still takes cares of their customers. Elena is been cutting my hair for years and it's always perfect. Definitely recommend to anyone who is looking for quality and experience without all the overpriced aspects that come with getting your hair done.

Muy Mala experiencia un principiante me corto el pelo asu antojo y no como yo lo queria.

Everyone is friendly and they do great work. I bring my whole family here!

Muy mal lugar pedí un color en mi pelo y me dejaron uno distinto a el que pedí , Fue una muy mala experiencia en ese lugar ????

My First Time Visiting This Beauty Salon, Amazing Customer Service, Super Friendly, The Lady that help me with my hair, She Was Very Nice, Very Professional, with lots of hair knowledge, it's a great family Atmosphere, Definitely coming back here for my root touch up and more. And Definitely Would Recommend This Beauty Salon. So If You Looking To Get Your Hair, Nails Done This is The Place To Visit!!!

No me gusta como dejan el corte de pelo tienen empleadas huevonas asen su trabajo como ellas quieren y le dejan asta el pelo disparejo y todabia cobran carisimo y se ponen sus moños en atender ala jente

I've been coming here for several years and I've never been disappointed. Thay all do a terrific job, each one with a unique style to give you exactly what you want. They all have out going personalities and it's just a whole different vibe when you walk in. They have the best hairstyles for your events and always give you the best prices.

Worst place to come. It took me 45 min for son to get haircut. There was only 1 person I front of means there were 3 girls working. Then one of the girls with white/gray hair was free and did t want to cut my other son hair. Because 2 guys walked in and she said they have an appointment. By them I was already waiting 1hr and 30 min.. this is not a good customer service, they talk with customer and take their time to finish, even though there is more people waiting. Definitely I AM NOT COMMING BACK!!! my sister recommend me this place but I think is the worst place to come. I had a really bad experience...