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J's Cuts

+1 860-834-4943
612 Asylum Ave, Hartford, CT 06105 United States of America
Open Today: Closed

Quick Facts About J's Cuts

J's Cuts place has several strengths and weaknesses based on the comments provided. Here is an analysis:
Strengths: 1. High-quality cuts: Multiple comments mention that the haircuts at J's Cuts place are excellent and some even describe them as the best they have had in years. This indicates a strength in the barbers' skills and ability to deliver satisfying results.
2. Positive ambience: Many comments describe the barbershop as having a great family environment and being treated like family. This suggests that J's Cuts place cultivates a positive and welcoming atmosphere, making customers feel comfortable and valued.
3. Flexibility and convenience: One comment states that the barber is very flexible with scheduling, making it a favorite place for a customer and their son to get their haircuts. This indicates a strength in accommodating customers' needs and preferences.
4. Positive customer experiences: A majority of the comments praise the experience and customer service at J's Cuts place, highlighting the friendly nature of the staff and their treatment of customers.
Weaknesses: 1. Poor customer service: A few comments express significant dissatisfaction with the customer service at J's Cuts place. One customer specifically mentions that they received no greeting or acknowledgement when they walked in, waited for an extended period without being served, and felt disrespected. This indicates a weakness in the area of customer service and a lack of professionalism.
2. Lack of diversity and potential discrimination: Two comments mention concerns about discrimination based on ethnicity. One customer specifically mentions not recommending the place to non-Hispanic individuals. This suggests a weakness in creating an inclusive and welcoming environment for all customers.
3. Sanitation issues: One comment notes that the barber did not sanitize the items used during the haircut, at least not in front of the customer. This indicates a potential weakness in maintaining proper hygiene and cleanliness standards, which could be a cause for concern, especially during the current COVID-19 pandemic.
In conclusion, J's Cuts place has strengths in delivering high-quality haircuts, creating a positive and friendly atmosphere, and being flexible with scheduling. However, weaknesses are apparent in terms of poor customer service, potential discrimination or lack of inclusivity, and potential sanitation issues. Addressing these weaknesses would be crucial for J's Cuts place to improve and retain a loyal customer base.


Best TL Reviews

Best cut I've had in years
Words can't describe the experience
Super cute rottweiler to hang out with while I was waiting for my cut
The haircut was great! But the customer service is horrible…HORRIBLE. No respect at all. Walked in and sat down was not acknowledged or greeted sat there for 40 Minutes. People came after me and got a chair right away. So I left. I’m a young man so I know how it looks when I get loud or agitated and how things escalate quickly.and things get out of hand. Not everyone is as calm. I’ll never spend a penny here again. It be your own people. God doesn’t like ugly. Hope this helps someone from the same experience. P.S YOUR BUSINESS IS PEOPLE DO BETTER.
Favorite place for me and my son to get our cuts, wouldn't go nowhere else,our Barber is very flexible with our schedule.
Great barbershop, always nice and friendly there. They treat you like family, and there's always a great cut waiting for you there!
Muy buenos barbero. Se los recomiendo para cualquier persona.
Great experience and great service ..love my hair cut .. and its a great family environment ... book your appointment ahead of time .. rey is one of the best barber's there
Walked in with my two boys after a referral. Horrible, HORRIBLE customer service. We waited almost 30 minutes. No one else was waiting. No one said a word to us. No greeting, no inquiry as to what we needed. When one of the barbers was done, him and his client sat down to laugh on talk about images on their phones. Still no acknowledgement of us being there waiting. Another gentlemen walked it and jumped into the chair and began getting his haircut. I’d never give this place a dollar of my money and I don’t recommend anyone else that’s not Hispanic do so either. Funny thing is, I’m Hispanic as well!
I showed up as a walk-in. Parking was hard to find but that's not up to them. It felt a little odd at first, as the barbers aren't too chatty. No worries, I am just here for a cut. After a short wait I got in the chair and Jonathan took his time with my skin fade. It was a great cut! My only complaints were that they didn't sanitize the items they were using on me, at least not in front of me.
Overall, I feel brand new leaving this barbershop. I will absolutely come back.

Place Pictures

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J's Cuts Info

Amenities

Accessibility
  • Wheelchair accessible entrance
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 08:00 AM - 08:00 PM
Friday 08:00 AM - 08:00 PM
Saturday 08:00 AM - 08:00 PM
Sunday Closed

How to go there

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