Quick Facts About Diamond Nails
Strengths:
1. Excellent customer service: Multiple comments mention the friendliness and kindness of the nail technicians, particularly Tom and Tina. They ask for feedback and make sure the customer is satisfied with their services.
2. Efficient service: The salon appears to prioritize efficiency and minimal waiting times. One customer mentioned that they had their manicure and pedicure done at the same time, saving them from having to wait.
3. Skillful in basic services: Customers praised Diamond Nails for their skill in basic services such as polishing nails and pedicures. These services are said to be done with great precision and neatness.
4. Clean environment: Many customers appreciated the cleanliness of the salon, indicating that it contributes to a pleasant and hygienic experience.
5. Quality products and techniques: Comments mention SNS (Signature Nail Systems) and gel manicures, indicating that the salon offers a variety of high-quality products and techniques.
6. Trustworthy technicians: Multiple customers expressed loyalty towards specific technicians like Tina and Lily, stating that they trust them with all their nail needs. This demonstrates that the salon has built a good reputation based on the skills and reliability of its employees.
Weaknesses:
1. Limited creativity in nail art: According to one comment, the salon is not strong in artwork nor designs. Customers who seek intricate or unique nail art may feel disappointed and may need to go elsewhere.
2. Inconsistency in technician quality: While most comments are positive about the technicians, one comment mentioned that only one person in the salon is good at providing quality service. This raises concerns about consistency and the potential for clients to receive inconsistent experiences depending on the technician they are assigned.
3. Lack of training in creative areas: Similar to the previous point, the comment that the salon would benefit from more training in nail art shows a weakness in the salon's ability to provide diverse and creative nail designs.
4. Negative customer experience: One customer had a negative experience, mentioning poor service from most technicians and feeling dismissed or disrespected. This negative experience can impact the reputation and customer trust in the salon.
In conclusion, Diamond Nails place has several strengths such as excellent customer service, efficient service, skill in basic services, a clean environment, and trustworthy technicians. However, there are also weaknesses, including limited creativity in nail art, inconsistency in technician quality, a lack of training in creative areas, and the potential for negative customer experiences. Addressing these weaknesses could help the salon improve its overall customer satisfaction and reputation.
Best TL Reviews
I came to this location because my regular nail tech was booked. I was nervous based on some of the reviews but I was told they do a good job. I'm so glad I went. There wasn't a wait. Tom did my nails. I got SNS with tips. He did a great job. He asked me questions to see exactly what I wanted. He kept asking how things look. He was very gentle with my nails and he was very kind. I've got so many compliments on my nails.
They're great with polishing your nails and pedicures for the most part. BUT they are not good at doing artwork nor designs. I wish they received more training with being creative in that area of expertise. Then they'll have a customer out of me for life!
Best nail salon experience I have had in a while. I'm definitely going back. They did my manicure and pedicure at the same time which avoided me from having to wait. Clean environment too.
Tina did my gel manicure and pedicure when I first started coming here last years. She has always made sure my feet feel amazing and that I love my color and designs. She has opened me up to getting SNS at times as well to prevent my natural nail from breaking. I will continue trusting her with all my nail needs. I am sure all the nail techs are great as they all stay busy too.
Horrible !!!! 10/10 do not recommend. Only 1 good person in there and it’s a guy. They try to act like you don’t know what you’re talking about. And you can’t play a person who actually went to school for nails.
Very neat and clean work. Creative and so pretty.
I went in and had a better experience than expected, My nail tech was Tom and he did an amazing job. He made sure I was satisfied with everything he did to my nails, I was very pleased with the service. And my nails look amazing!!!
I don’t usually leave reviews… my mother in law took me to get my nails done before my wedding, she wanted me to get my nails by her nail tech and friend Lily (she’s been doing her nails for 7 years), I had my fiancé driving for 45 min to get my nails done, he wasn’t too happy about it… ( but we will be getting married this Saturday today is a Thursday) I had an Ombré and pedicure, these are my natural nails, Lily is such a PRO! My nails have Never looked this Sexy & Elegant! Totally Worth it ????????????????
Place Pictures
Diamond Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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