Quick Facts About Diamond Nails Spa LLC
Strengths:
1. Talented nail designs: The new owners of Diamond Nails Spa LLC have been praised for their gifted nail designs. This shows that they have the skill and creativity to create unique and beautiful designs for their customers.
2. Accepts card payments: Unlike the previous owners who only accepted cash, the new owners accept card payments. This convenience makes it easier for customers to pay for their services without having to worry about having cash on hand.
3. Clean and relaxing environment: Multiple comments mention the cleanliness and relaxing atmosphere of the salon. This is important for customers as it contributes to a positive and pleasant experience.
4. Friendly and kind staff: The staff at Diamond Nails Spa LLC have been described as friendly, respectful, and kind. This creates a welcoming and comfortable environment for customers.
5. Reasonable prices: The prices at Diamond Nails Spa LLC are described as reasonable. This is an important factor for customers as it allows them to enjoy quality nail services without breaking the bank.
6. Customer satisfaction: Many comments express high levels of customer satisfaction. Customers mention leaving the salon happy and pleased with the results of their nails.
Weaknesses:
1. Large clientele: One comment mentions that the salon's clientele has become too large in their opinion. This suggests that the salon may struggle with managing a high volume of customers, potentially leading to longer wait times or difficulty accommodating specific requests.
2. Scheduling issues: One comment mentions a scheduling issue where the customer had called to schedule an appointment but it seems like it was not recorded. This suggests a potential weakness in the salon's scheduling system, which can lead to customer dissatisfaction and inconvenience.
3. Lack of availability for simple designs: Another comment mentions that the salon did not have time for a simple design, despite the customer calling to schedule an appointment. This indicates a potential weakness in the salon's time management and ability to accommodate different types of nail designs.
4. Walk-ins vs scheduled appointments: The comment about the salon accepting walk-ins but also recommending scheduling and coming back creates confusion. This inconsistency in policies can potentially lead to misunderstandings and dissatisfaction among customers.
5. Need for additional help: One comment suggests that the salon needs more help due to its large clientele. This indicates a potential weakness in staffing, potentially leading to longer wait times and difficulty meeting customer demands.
In conclusion, Diamond Nails Spa LLC has several strengths such as talented nail designs, accepting card payments, a clean and relaxing environment, friendly staff, reasonable prices, and high levels of customer satisfaction. However, there are also weaknesses including a large clientele causing potential issues, scheduling and availability issues, inconsistencies in policies, and a potential need for additional staff. By addressing these weaknesses, the salon can further improve its overall customer experience and satisfaction.
Best TL Reviews
This used to be Diamond Nails & Hair. It is now under new ownership & this couple are extremely gifted in their nail designs. The previous owners only took cash. This couple accepts cards. Also it is now only a nail salon. NOTE: since my original post their clientele has become to large in my opinion. I wanted a simple design but they didn't have time & I did call to schedule but they must not have written it down. The window says walk-ins welcome but schedule & come back. I feel they need more help.
Wonderful Establishment under the new owner. Miss ma'am SLAYED my nails. My pedicure was wonderful. she was so light handed. ,efficient and fast.every thing was super clean and the vibe was so relaxing. 100% recommend!!
Very nice , she did great job. Absolutely love how they turned out.
Best nail salon I ever been to very clean and friendly will definitely be bad. Did an awesome job on my nails
This is the best place to get your nails done hands down! This truly is an art and the people that run the business are very kind and do many designs. I drive over an hour every two weeks because the experience is so delightful, I always leave happy, and the staff are super friendly and receptive. Prices are very reasonable and I’ve not had a complaint.I highly recommend this business.
I have never been more please with any of my nails that I have what these ones the lady that did my nails that's fantastic she made sure I got exactly what I wanted and she made them look beautiful I love them
I always walk out of here very happy
Beautiful nails and great experience EVERY.SINGLE.TIME. Absolutely love coming here ????
Seriously have never been treated with as much kindness and respect as I did today. They have beverages and excellent people skills. I am in love with nails!! I was very skeptical before going but under new ownership this place is number 1!!! Will return and recommend this place to everyone!!!!
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Diamond Nails Spa LLC Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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