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Jess Ranch Nail & Spa

+1 760-247-8510
19201 Bear Valley Rd B, Apple Valley, CA 92308 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Jess Ranch Nail & Spa

Jess Ranch Nail & Spa has received a mix of positive and negative comments, indicating both strengths and weaknesses. In order to provide a comprehensive analysis, we will examine the strengths and weaknesses of the salon based on the comments provided.
Starting with the strengths, several customers have praised the salon for its professionalism and skillful staff. One customer mentioned that the staff at Jess Ranch Nail & Spa demonstrated their expertise and were able to provide top-notch service even when the salon was busy. Another customer specifically highlighted the attentiveness and professional nature of a female staff member from India. This suggests that the salon has staff members who are highly skilled and dedicated to providing excellent service.
Furthermore, customers have mentioned that some staff members, such as Kevin, were gentle and provided an enjoyable experience. This indicates that the salon has employees who are capable of providing a relaxing and comfortable atmosphere for their clients.
In terms of pricing, a positive comment mentioned that the salon offers great prices. This can be seen as a strength as it indicates that Jess Ranch Nail & Spa provides affordable services, which can attract customers who are looking for cost-effective options.
Moving on to the weaknesses, one significant issue mentioned by a customer is the rough treatment experienced during a pedicure. The customer specifically mentioned that the technician was not friendly and handled their feet roughly. This suggests that there may be inconsistencies in the quality of service between staff members, with some lacking the necessary skills and customer service attitude.
Another major concern raised by a customer was the damaging experience they had during a manicure. The customer mentioned that their nails were drilled too deeply and it took months for the damage to heal. This indicates a serious issue with the technician's skill and highlights a potential risk for customers at Jess Ranch Nail & Spa.
Additionally, another negative comment mentioned that the salon's regular nail polish only lasted for a day. This suggests that the quality of the products used by the salon may not be up to par, as a manicure should typically last longer than a day.
A final weakness mentioned by a customer was the confusion and discomfort caused by being asked to pay in advance for a service. The customer questioned the legality of this practice and expressed a need for recommendations for a salon that provides great service without demanding upfront payment. This indicates a lack of transparency and possibly poor customer service practices at Jess Ranch Nail & Spa.
In conclusion, Jess Ranch Nail & Spa has both strengths and weaknesses based on the comments provided. The strengths include professional and skilled staff, gentle technicians, and affordable pricing. However, weaknesses include inconsistent service quality, issues with the products used, and questionable customer service practices such as payment in advance. It is important for potential customers to consider these factors before deciding to visit Jess Ranch Nail & Spa.


Best TL Reviews

I do not recommend this salon for pedicures (especially with this guy). He was so rough with my feet and was not friendly. There was another girl that seemed nice and her client was very pleased with her.
Had a pedicure and a manicure place was busy but they still sat us down to be serviced, they know there stuff and are pros! The nice lady from India is very attentive to your needs and is a professional of her craft she takes good care of you when your there, my wife was treated like a queen and professional was a man who new his craft. Never seen such a steady hand when performing. All did an outstanding job! Will be back 3 weeks
I had Kevin and he was super gentle. I enjoyed my experience. Will be going back ????
This might be the worst manicure of my life. I wonder if the girl was actually licensed. She drilled so deep into my nails that I had her stop with the drill on each of 3 nails, then I said no more drill. It’s been 5 months now and I finally have almost gotten rid of the deep painful craters from that drill used to remove gel nail polish.
Friendly, fast and great prices! Definitely making this my go to spot.
12-31-19
Adding to my review from last month.
Changing from a 4 star to a 3 star.
I was hurt on my finger it took two weeks to go back and try again w a different person. Nails turned out great. Took alot longer then I've ever waited there before. Three different people worked on taking my acrylics off. My regular nail polish turned out so pretty but sadly they only lasted a day.
That's not what bothered me tho. What bothered me is that out of all the times I've been here I was asked to pay ahead before the service was done. I was confused it was a first for me but I just assumed maybe something had happened to them to make their clients pay in advance. Idk. I didnt ask. I went ahead and payed and tipped like always. I'm just confused about it tho. I thought it was illegal to ask to pay for a service in advance before the job has been performed. If anyone has a recommendation on where I can go to get great service for returning friendly customers I'd greatly appreciate it.
This is the best place to get your nails done. The staff are professional and great with appointment times. My family has came here for nails, eyebrows, and spas for years. Great price for talent! Michelle is a very good employee.
I have been visiting this salon for the last 2 years every trip Has been pleasurableIf you like the up-to-date nail techniques you should visit this facility
My daughter & I wanted a pedicure before our trip to the beach. Normally our polish lasts weeks & weeks without chipping when we get our toes done at Longs, our regular place. Longs Nails was booked & unfortunately, we ended up here. Just over one day later, both of our French manicures were chipping. One of my daughters was completely gone! They redid her nails when we returned to town, but they didn't look good on vacation and had to take more time out of my busy day to get them fixed. Ugh ????

Jess Ranch Nail & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location