Quick Facts About Le's Nails II
Le's Nails II place seems to have some strengths and weaknesses based on the comments provided. In order to provide a comprehensive analysis, we will examine the various aspects of the salon and evaluate both the positive and negative feedback.
One of the strengths mentioned by a commenter is the friendly atmosphere and staff. This indicates that customer service is generally good, which can contribute to a positive experience for clients. Friendly staff can make customers feel welcome and comfortable during their visit to the salon.
Another positive aspect mentioned is the good pedicure experience. This suggests that their pedicure services are satisfactory and meet customer expectations. A good pedicure can contribute to relaxation and overall satisfaction with the service.
However, there are several weaknesses that have been highlighted by multiple commenters. One major issue seems to be the inconsistent quality of services provided. Several customers mentioned that their nails were not done properly and resulted in bleeding and messy outcomes. This indicates a lack of attention to detail and skill when it comes to nail services. This inconsistency can greatly impact customer satisfaction and loyalty.
Another weakness mentioned is the staff's inability to listen to customer requests and preferences. This is evident in situations where customers specifically asked for certain services or adjustments, but the staff failed to respect their wishes. This lack of communication and understanding can lead to frustrations and dissatisfaction.
There are also complaints about the pricing and charging practices of the salon. Customers have mentioned being overcharged and having difficulty obtaining refunds for unsatisfactory services. These issues highlight a lack of transparency and fairness in the salon's pricing and billing policies.
Furthermore, there are also comments about the owner and staff members being rude and unprofessional. It is mentioned that the owner was pushy with upselling services and became angry when the customer refused. Additionally, there are instances of staff members yelling and behaving inappropriately towards customers. Such behavior creates a negative and uncomfortable environment for customers and can severely impact their overall experience.
In terms of cleanliness, there are mixed reviews. While some commenters mentioned that the salon is not clean, it is important to note that no specific details or examples were given to support this claim. Therefore, it is difficult to draw a definitive conclusion about the cleanliness of the salon based solely on these comments.
In summary, Le's Nails II place has some strengths, such as friendly staff and a satisfactory pedicure experience. However, there are notable weaknesses, including inconsistent quality of services, poor listening skills of staff, pricing and charging issues, and instances of rude and unprofessional behavior. These weaknesses can greatly impact customer satisfaction and should be addressed by the salon management in order to improve overall customer experience and retain clientele.
Best TL Reviews
Went in 3 times. And was completely let down… David was the one who did my nails. He’s a great conversationalist.. but when I we t in for the last time… he told me he didn’t want me in his salon again. Was completely upset by the outcome… not coming here again. And I wasn’t upset that they came out bad I just wanted my nails to be done right. Never did I argue once with himself????
The pedicure was good. The lady said 35.00 and I asked to get my acrylics removed and the man kept asking me several times if I wanted a fill.. I said NO thank you .. he was bothered by that and was really rough and made me bleed. He kept insisting to polish my nails after he made me bleed and u asked him to stop. He then told me he would charge 15.00 for removing my nails. He ended up charging my debit card 67.00!!!and refused to pay me back. Horrible horrible service from the man… I never leave reviews and this is the worst nail salon I have ever visited and they are not clean
One of my go to favorite nail salons to come to. The atmosphere and staff are all so friendly.
Its a nice place but i went in for a full set and to get my lip waxed. They did my eyebrows when i said i only wanted my lip. They still didn't listen. I got my full set which I'm pretty happy about but the lady who did my nails messed up my cuticle to the point it started bleeding, told her and she apologized. I wanted a discount for that incident but they still charged me full price. I wouldnt come here again or recommend this place.
I did not like my nails what’s so ever, I had glue all over my nails & top it off my nails are not square he did a very sloppy job! Not a place I recommend going too..
If I could give zero stars I would. WORST manicure I have ever had. Made me bleed and looks terrible. I didn’t even get them painted how do you mess that up? I was planning to get a pedicure also but left after my hands were butchered. Don’t go.
I will never ever go to this place again. The owner David is as rude as rude can get, not only was he pushing for me to get gel nails after I kept telling him no I wanted powder dip. He cut 4 of my fingers so bad to the point they would not stop bleeding. Then I told him that I did not want gel and I would go else where he said no you can get powder with Heather. While Heather was doing my nails he kept yelling at her while doing another persons nails the whole time screaming in his language because he was mad I did not get the service he was trying to force on me. I only went there because I needed my nails donde this evening. I wish I would have read the reviews before going I don't know how this place is still in business worst place ever! Update not even 24hours later and the powder already chipped off. May I add I payed 140 for 2 manicures and a pedi total rip off.
The fact that they had no wait, no customers and were fully staffed and yet still tried to rush the service is what is honestly ridiculous in this situation . My grandmother went in for a pedi/mani and while getting a pedicure Daniel decided to do her manicure at the exact time (which makes no sense since it wasn’t even a comfortable position for someone elderly) while doing the mani not only did he ‘accidentally’ cut one finger but three. THREE bleeding fingers . Please explain how this is possible?! And doesn’t even apologize just tries covering it up by pouring tons and tons of alcohol on three open wounds . If I could rate this 0 stars best believe I would have because this was just a horrible experience for my grandmother .
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Le's Nails II Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:30 PM |
|---|---|
| Tuesday | 09:00 AM - 08:30 PM |
| Wednesday | 09:00 AM - 08:30 PM |
| Thursday | 09:00 AM - 08:30 PM |
| Friday | 09:00 AM - 08:30 PM |
| Saturday | 09:00 AM - 08:30 PM |
| Sunday | 09:00 AM - 08:30 PM |
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