Quick Facts About Flower Nails & SPA
Flower Nails & SPA has received mostly positive comments from customers, highlighting their strengths in various aspects such as customer service, quality of work, cleanliness, and attention to detail. However, there are a few criticisms mentioned as well. Here is an analysis of the strengths and weaknesses of Flower Nails & SPA based on the comments provided.
Strengths:
1. Excellent customer service: Multiple comments mention the friendly and helpful staff at Flower Nails & SPA. Customers appreciate the kindness and accommodating nature of the employees, making them feel welcome and comfortable during their visit.
2. Attention to detail: Customers consistently mention that the nail technicians at Flower Nails & SPA pay great attention to detail, ensuring that the nails and designs are done right. This shows a commitment to providing high-quality service and satisfying the customers' preferences.
3. Clean and neat salon: The salon's cleanliness and neat appearance are repeatedly mentioned as a positive aspect by customers. A clean and well-maintained salon not only creates a pleasant atmosphere but also promotes hygiene and safety for customers.
4. Quality of work: Many comments express satisfaction with the quality of the nail services provided by Flower Nails & SPA. Customers mention that their nails look great, and they appreciate the thoroughness of the technicians in doing their job.
5. Long-lasting results: Several customers mention that their nails from Flower Nails & SPA last well, and they do not experience issues like dry or cracked cuticles. This indicates that the salon uses good products and techniques to ensure durable and well-maintained nails.
Weaknesses:
1. Language barrier: One customer expressed discomfort with the technicians speaking in their own language, which made them feel like they were being talked about. This can create a negative experience for customers, making them feel excluded and potentially affecting their overall satisfaction.
2. Higher pricing: One comment mentions that Flower Nails & SPA is comparatively more expensive than other salons in the area. Pricing can be an important factor for customers, and if they believe they can get similar services at a lower cost elsewhere, it may deter returning customers.
3. Long wait times: One dissatisfied customer experienced a long wait time despite having made an appointment. This indicates a potential issue with managing appointments and scheduling, which can lead to frustration and a negative impression of the salon.
In conclusion, Flower Nails & SPA has several strengths that contribute to its positive reputation, including excellent customer service, attention to detail, cleanliness, quality of work, and long-lasting results. However, there are a few weaknesses to address, such as the language barrier, higher pricing, and potential issues with wait times. By addressing these weaknesses, Flower Nails & SPA can further enhance its overall customer experience and satisfaction.
Best TL Reviews
I went here for the first time today after reading all the good reviews. I really liked it! Everyone was so nice. The salon was clean and looked nice which is a plus. They did an excellent job on my nails and feet and were very thorough. I got a french gel pedicure and pink and white ombré dip nails. Great nail salon! I will be coming back in the future.
Literally the nicest people ever! I’ve gotten my nails done there twice now. I loved how they came out both times. They always take their time to get the nails and design done right. The other day I broke a nail doing something a day after I got them done. Today I went in to get it fixed and got taken care of right away and free of charge. Nails are always amazing, pedicure is great, and customer service is also very good. Highly recommend this place!
I have been having not so great service at a few other shops around morrisville but not here. They were kind and did everything with a degree of excellence that I haven’t seen elsewhere. Love this. I’m definitely going back
What an amazing Nail salon. Everyone was so so friendly, the atmosphere was so lovely, and the store was clean and sleek. My mother and I made a same day appointment for both of us to get a full acrylic set. Both of our ladies paid so much attention to detail, made sure we loved everything every step of the way, and guaranteed that we could change it at anytime if we didn’t like it. We are both more than happy with our nails, and more than happy with the service. 10/10 recommend!!!
Pros - very great end result get you in promptly..cons- they talk in their own language which is uncomfortable like they are talking about you in front of the whole salon no that’s very unprofessional& someone insulted me in English for that I won’t return again.Also they are more money than most. Tried this place a few times but not returning. Bad out ways the good. Especially so many nail salon all over in PA&NJ
Always friendly, and they do amazing work that lasts. I never have issues with dry cracked cuticles like I did with other nail salons. I would give them a 10 star if I could.
I rarely never leave negative reviews but I’ve had the worse experience with this nail salon. I’ve made appointments and literally spent 2 hrs and 45 minutes for dip powder and a basic gel pedicure . I walk in and no one is waiting and I’m told since I don’t have an appointment it would be a long wait so come back another day. I tried to give them a fair chance, but I will never use them again.
For my first visit i must say I'm impressed . The atmosphere was welcoming, neat and sanitary. My nail tech Jason is amazing he transformed my nails, and he took his time. I appreciate his attention to detail as well. I absolutely recommend
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Flower Nails & SPA Info
Amenities
Health & safety
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Appointment required
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Credit cards
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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