Quick Facts About Dipti's Salon
Dipti's Salon has strengths in terms of the quality of service provided and the expertise of the staff. Many customers praise Dipti for her professionalism and skill in performing various beauty treatments, particularly when it comes to eyebrows and waxing. The salon has also built a strong reputation in the community, with some clients mentioning that they have been going to Dipti for several decades, which signifies a high level of trust and satisfaction with the service.
Another strength of Dipti's Salon is the reasonable pricing. Multiple customers mention that the prices are fair and reasonable, which is likely a contributing factor to attracting and retaining clientele. This is particularly beneficial for those who regularly require beauty treatments and are looking for an affordable option.
The salon is also appreciated for its no-frills approach. Customers mention that the service is excellent and they appreciate the lack of unnecessary extras or upselling. This straightforward approach allows customers to receive the treatment they desire without feeling pressured into additional services they may not want or need.
However, there are some weaknesses associated with Dipti's Salon, as mentioned in the comments. One significant weakness is the issue with inconsistent service provided by Dipti herself. One customer mentioned being overcharged multiple times, with the price varying each visit based on the mood or business of the week. This inconsistency can lead to customer dissatisfaction and a loss of trust in the salon.
Another weakness highlighted in the comments is the lack of communication and understanding between the staff and customers. One customer mentioned being unhappy with the outcome of their eyebrow clean-up, as the stylist trimmed their eyebrows excessively, resulting in a flat and sparse appearance. This dissatisfaction could have been avoided if the stylist had been more attentive to the client's preferences and concerns.
Additionally, some customers have mentioned discomfort or dissatisfaction with the salon's management of appointments and wait times. One customer expressed frustration with the wait time and lack of organization, which can lead to a negative experience for clients who value efficiency and punctuality.
In conclusion, while Dipti's Salon has strengths in terms of the quality of service provided, customer loyalty, and reasonable pricing, there are weaknesses that need to be addressed. Inconsistent pricing, lack of communication, and subpar appointment management can lead to customer dissatisfaction and a loss of business. Addressing these weaknesses and focusing on enhancing the overall customer experience would benefit the salon and help it maintain a positive reputation in the long run.
Best TL Reviews
AMAZING SERVICE. Dipti is a pro. I got my eyebrows, lip, nose, and Brazilian done in literally less than 25 min. She's my go-to!
She is the best when it comes to doing eyebrows any other waxings. she's been in the community for decades and actually knows each clients particular eyebrows she's fantastic very humble and down to earth
Went there for a lip waxing and eyebrow clean-up. I backed off when I saw scissors, but the lady promised me she was gonna do “just a little bit”. Now my eyebrows are flat and sparse, not full, and they look unnaturally thin and sharp. It’ll take me months to grow them back like I like them. I need to go on vacation, I was planning on taking lots of pictures and I’m very upset.
If you only know how to do eyebrows one way (your way), maybe you should disclose it. I even declined the trim, but she insisted and made it awkward.
This business lost me forever.
The Best.
Dipti has been doing my eyebrows for 20 years!
Only woman I trust to get them right every single time.
Prices are reasonable too!
Highly highly recommend.
Riptide gets the job done with these thick eyebrows although they turned grey, she’s excellent!!!
I’ve been coming here for 10 years and I really love how my eyebrows look after a clean up.
The girl that works with Dipti is great ! Beautiful wax job . Very happy with her . Dipti prices not happy at all , she just over charged me because she said you took too long to return since your last wax service here . Whaaaat!!!! What does that mean !! This is not the first time she has over charged me ! The worst thing you can do to clients is charge them differently each time depending on your mood and depending on how much business you have gotten that week . Don’t think I’m ever going back
No frills. Great service at an excellent price. I drive 45 minutes to only come here for body waxing. Dipti is not shy about her opinion on what looks good, so don't hesitate to advocate if you don't want any additional services done.
Dipti's Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 11:00 AM - 06:30 PM |
|---|---|
| Tuesday | 11:00 AM - 06:30 PM |
| Wednesday | 11:00 AM - 06:30 PM |
| Thursday | 11:00 AM - 06:30 PM |
| Friday | 11:00 AM - 06:30 PM |
| Saturday | 11:00 AM - 06:30 PM |
| Sunday | Closed |
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Location
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