Nail Works

+1 410-571-1171

1959 West St, Annapolis, MD 21401 United States of America

Open Today: -

Quick Facts About Nail Works

Nail Works Place has received generally positive comments from customers, highlighting several strengths of the salon. Some of the strengths include excellent service, friendly staff, patient technicians, reasonable pricing, long-lasting ombre nails, and a great overall experience. Additionally, customers appreciate the salon's updated look and commend the owners for their dedication to providing great service even during a pandemic.

One of the main strengths mentioned by multiple customers is the high level of service provided by the staff. Customers mention that the staff takes their time to understand and deliver what the customer wants, ensuring customer satisfaction. The technicians are praised for their patience, especially during nail and toe services, which require attention to detail. Wendy, in particular, is mentioned as a standout technician who provides exceptional service and takes good care of the customers.

Another strength highlighted by customers is the friendly and welcoming atmosphere of the salon. Customers mention that everyone, from the staff to the owners, is nice and creates a warm community atmosphere. This contributes to the overall positive experience and makes customers feel comfortable and valued.

Customers also appreciate the reasonable pricing at Nail Works Place. While some acknowledge that the prices are higher than other salons, they believe that the quality of service justifies the cost. The customers mention that you pay for what you get, and they are satisfied with the results, especially regarding ombre nails. The ombre nails are reported to last a long time, which adds value to the service.

The longevity and loyalty of customers is another strength mentioned. Many customers claim that Nail Works Place has been their go-to shop for years, indicating a level of trust and satisfaction with the service provided. Some have even been visiting since their children were young, which speaks to the salon's ability to maintain customer relationships over an extended period.

The salon's updated look is a strength that customers appreciate. They mention that the salon's appearance is stylish and modern, contributing to a pleasant ambiance during their visits. This shows that Nail Works Place takes initiative in keeping up with current trends and maintaining a visually appealing space for its customers.

While most of the comments are positive, there are a few weaknesses mentioned by customers. One customer criticizes the lack of variety in gel colors and the salon's failure to meet customer demands for specific colors. This can be frustrating for those looking for a wider range of options. Additionally, one customer mentions that the prices at Nail Works Place are considered expensive, especially considering the absence of intricate nail designs. This may deter customers who prefer more complex or unique designs and are price-conscious.

There is one mention of a negative experience with a specific technician named "Bei." The customer states that Bei has a bad attitude, is argumentative, and charges according to her attitude. This suggests a potential weakness in the salon's staff management and training, as customer experiences should be consistently positive regardless of the technician providing the service.

In conclusion, Nail Works Place has several strengths that are appreciated by customers, including excellent service, friendly staff, patient technicians, reasonable pricing, long-lasting ombre nails, and a great overall experience. However, there are a few weaknesses, such as limited gel color options, higher prices compared to competitors, and potential issues with a specific technician's attitude. Overall, Nail Works Place has received positive feedback from customers and appears to be a popular salon in the community.

Best TL Reviews

I have been going to this place for about a year or so and I love the service everyone is nice and takes their time to get what you want done, I get my nails and toes done and they are very patient and pricing isn't too bad you pay for what you get I get ombre and it lasts awhile and I love it.

Went here for the first time to get a gel pedicure and soak off. My experience was great. Wendy took really good care of me and she was super sweet! I will definitely be back and I hope to get serviced by Wendy again. Everyone else seemed nice too! If I didn’t have my own personal nail technician I would probably get my nails done here too. They seem to do a good job!

This has been my go to shop in my hometown for years. I love the service, owners and the environment.

Danny and Helen are The Best! I have been coming to this salon since my daughter was a little girl and their children were children!

The updated look of the salon is on point!

Thank you for your great service even during a Pandemic, stay safe!

♥️♥️♥️

I don’t get my nails done anywhere else ! Love helen she always does an amazing job with every service provided .

To be honest , I started off my going to Wendy and I still go to her, I just think this place is extremely expensive considering they don’t do any real designs . It’s $30 for a pedicure (ridiculous) and they literally Never have colors you want . I’ve been asking for some of the gel colors for months . Besides that , the atmosphere is good .

The best! They accommodated a large group of us and did such an amazing job! The nails were art!

NICE shop. GOOD community atmosphere. Most technicians are extremely knowledgeable & talented. The one name "Bei" is very talented but has a bad attitude and is very argumentative... charge according to her attitude.