Quick Facts About Anisye Me Beauty Plus
Based on the various comments provided, there are both strengths and weaknesses to be identified for Anisye Me Beauty Plus. Let's explore them in detail.
Strengths:
1. Friendly and Helpful Customer Service: Many customers praised the staff for being nice, helpful, friendly, and patient. The positive interaction with the employees creates a welcoming atmosphere.
2. Wide Selection of Hair Products: Customers appreciated the vast variety of synthetic and natural hair options available at the store. This suggests that Anisye Me Beauty Plus caters to a diverse range of customer needs.
3. Knowledge and Expertise: Several comments mentioned that the owner or staff provided advice and suggestions, particularly regarding hair styling. This demonstrates a level of expertise and a willingness to assist customers in achieving their desired style.
4. Clean and Well-Maintained Store: One customer noted that the store is clean, suggesting that Anisye Me Beauty Plus maintains a pleasant environment for shopping.
5. Established Customer Base: A repeat customer mentioned that they have been going to the store for a long time, indicating that Anisye Me Beauty Plus has managed to build a loyal customer base.
Weaknesses:
1. High Prices: One customer mentioned that the prices at Anisye Me Beauty Plus are high. This may deter price-sensitive customers who seek more affordable options.
2. Communication Issues: A negative experience was highlighted where the owner called a customer personally and spoke to them in a disrespectful and rude manner. This indicates a lack of effective communication within the business and may lead to customer dissatisfaction.
3. Referral Problems: Another customer expressed concern about the store referring customers to unauthorized or unreliable hair braiders. This reflects poorly on the business's ability to vet or oversee their referrals, potentially leading to negative experiences for customers.
4. Inconsistency in Store Hours: A passing-through customer mentioned that the listed store hours may not always be accurate. This lack of consistency can frustrate customers who rely on the given operating hours and may discourage them from returning.
In conclusion, while Anisye Me Beauty Plus has strengths such as friendly customer service, a wide product selection, and knowledgeable staff, they also have weaknesses in terms of high prices, communication issues, referral problems, and inconsistencies in store hours. Addressing these weaknesses could further enhance the customer experience and attract more customers to the store.
Best TL Reviews
I am not sure how I feel about this place. I've been there a few times and prices are high, but found what I wanted. While the person working there seemed to be friendly, boy oh boy did a mess occur in my life as a result of a referral made by a worker. Then, the owner called me personally yelling and in my eyes being just rude and nasty, based on her employees actions, scolding me for speaking on her business phone, when who she needed to be talking to is her employee.
I've been a business owner for over 30 yrs and I don't call customers telling them off because of the actions of someone who works for me. I would have had the conversation with the employee. And get this, it was about something that had nothing to do with her or her business. But she insisted, she didn't want to be involved, but YOU my dear involved yourself by calling me. What you should have done was, told your employee not to have certain conversations on your business line.
Also, your employee is referring people to shady people who braid hair from your store. Then when there is a problem, you don't want to be involved, but get involved by blaming the referred person???. This could have gone so many ways wrong, but I chose not to fault her, cause I get where she was coming from, but she handled it wrong! But because of your mean and nasty phone call, I personally will never come back to your store.
FYI! check yourself and your employees or volunteers. I am a nice person, but when someone speaks to with disrespect and yelling and make assumptions, well we all have a limit. POOR SERVICE. I'll travel to Wilkesbarre from now on.
love love love it here nothing like going to a place where you can relate and getting the help u need. I do hair so she just really helps me to get the style i want completed been going here since i moved here from NJ she loves the kids and we love going there. great place to go clean and always great service your not rushed or spending unnecessary money she just gets the job done love love love it here
Love love love her. The store has everything you need when it comes to hair
Very nice, helpful and friendly customer service. Whenever I am in Pittston PA and need a beauty supply store, I will return here.
Absolutely love it here. The only place I go to buy hair and even for advice and suggestions!!! The selection is vast and so are the colors!
Love this place.Very professional and helpful. She was patient with me. I will definitely be going back.
Muchas alternativas de pelos sintéticos y naturales. Agradable personal.
Passing through and was looking for a beauty supply store with good reviews. Called to see if they had a particular product and to confirm they were open before driving there because I was informed their store isn’t always opened during the hours listed on their site. The lady who picked up the phone said “you can’t just pick a wig online and then call and ask if we have it. We have a variety of wigs” lol understandable that they have variety as they should however, if I were in store and looking for something, I would ask and they would look. I would have preferred she just did that vs giving me that response. Would have loved to stop by but I will simply pass.
Anisye Me Beauty Plus Info
Amenities
Service options
-
In-store shopping
Health & safety
-
Staff required to disinfect surfaces between visits
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Quick visit
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 11:00 AM - 06:00 PM |
| Wednesday | 11:00 AM - 06:00 PM |
| Thursday | 11:00 AM - 06:00 PM |
| Friday | 11:00 AM - 06:00 PM |
| Saturday | 11:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places