Quick Facts About DC_BARBERSHOP
DC_BARBERSHOP has received mostly positive comments from customers, highlighting its strengths and weaknesses. Let's analyze them to create a comprehensive understanding of the business.
Strengths:
1. High-Quality Haircuts: Customers consistently praise the skill and artistry of the barbers, particularly Carl and Will. Clients receive compliments on their haircuts, which speaks to the talent and expertise of the barbers at DC_BARBERSHOP.
2. Customer Loyalty: One commenter mentions that they have been going to DC_BARBERSHOP for years and will not go anywhere else. This demonstrates the strong customer loyalty the business has built, likely due to the excellent haircuts and personalized experience customers receive.
3. Old-Fashioned Environment: The comment regarding the "nice old-fashioned environment" suggests that DC_BARBERSHOP provides a unique and nostalgic atmosphere for customers. This can be a significant advantage for individuals seeking a traditional barbershop experience.
4. Expansion and Accommodations: The reviewer notes that DC_BARBERSHOP is steadily growing and expanding its shop to accommodate more barbers and customers. This indicates that the business is successful and has a high demand for its services, which is a positive sign for its overall reputation.
5. Friendly Staff: Commenters consistently mention the friendliness of the staff at DC_BARBERSHOP. This is an essential attribute for creating a welcoming environment and ensuring customer satisfaction.
Weaknesses:
1. Appointment Scheduling Process: One negative comment mentions an issue with the appointment scheduling process. The customer arrived for their appointment, but the staff seemed unaware of it and made them wait for an extended period. Eventually, they were not serviced at all. This suggests that there might be a disorganized system for managing appointments, leading to customer dissatisfaction and missed opportunities.
2. Inconsistent Service: The negative comment also highlights that other walk-in customers were prioritized over individuals with appointments. While walk-in customers should not be ignored, it is crucial for a business to honor appointments on time. Failing to do so can lead to frustration and negative first impressions for first-time visitors.
In conclusion, DC_BARBERSHOP has several strengths that contribute to its positive reputation, including high-quality haircuts, customer loyalty, an old-fashioned environment, and friendly staff. However, there are weakness areas that need improvement, such as the appointment scheduling process and consistency in honoring appointments. Addressing these weaknesses could help DC_BARBERSHOP enhance its overall customer experience and maintain its positive reputation in the long run.
Best TL Reviews
carl is an artist. every time he cuts my hair i get so many compliments. he has been my go to barber for years. will gives some fresh cuts and always shows me a good time when i’m in his chair. i couldn’t recommend this place more. won’t get my hair cut anywhere else and if i do, it doesn’t compare. dc barbershop is the best
This is a great place for you to get you and your kids hair cut nice old fashioned environment always on pointthey are steady growing they several barbers working now and all while expanding shop making it bigger and more accommodating if you end up having to wait !
Great barbershop. Carl and all the guys are great at what they do. Always enjoy coming in.
They are good and very professional, discussing sports during haircut is so entertaining. Kudos to Willie. Gracias
Will did an awesome job. Great conversation and care taken throughout the cut and shave. Would recommend anyone looking for quality.
These guys were super cool and stayed a little after hours just to cut my bf hair. He came home looking Hella fine w his high and tight hair do.
Staff was friendly but did not seem to know about our appointment. They said they would work us in because they didn't know who our appointment was with. 1.5 hours later we left without service because so many people came in and got serviced before us. I was willing to wait since we were a few minutes late but not that long. It was for my son's birthday party and we needed to get it done that day. If we had been a walk-in I would've understood servicing the other people first but we had an appointment as well. They should probably revamp their appointment scheduling process to avoid this happening again. This was our first time here and I'm big on first impressions. Unfortunately we did not get to experience the great service described in other reviews which is what brought me to this establishment.
Really good place to get your hair cut.
DC_BARBERSHOP Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 02:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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